# Truist Long Game — user reviews > 26 indexed App Store user reviews of Truist Long Game by Truist Financial Corporation, rated 4.80/5 from 750 ratings. - Source: https://appshunter.io/ios/app/truist-long-game/id6443493402/reviews - App overview in markdown: https://appshunter.io/ios/app/truist-long-game/id6443493402.md - Rating breakdown: 5★ 653 · 4★ 70 · 3★ 9 · 2★ 1 · 1★ 17 ## What do users think of Truist Long Game? Overall sentiment: mixed **Pros** - 💰 Earn real money - 🎮 Fun and engaging games - 💰 Free money into savings - 🏦 Integrates with bank account **Cons** - 🐛 White screen issue on launch - 🤔 Difficulty understanding game strategy - 🏦 Requires Truist bank account - 🤔 Low odds of winning significant amounts - 🤔 Gambling-like mechanics **Commonly reported bugs** - Account setup issues - Login problems after password reset - Submission form for issues not working **Most requested features** - Running total of winnings - Aggregate winnings into single deposit - Face ID support ## Newest reviews (6 of 26) ### 4/5 — Fun and puzzled *2023-09-30* I have been having fun playing and winning, just wish I understood the strategy when playing the games. ### 4/5 — Earn your interest *2023-07-30* This has been a fun way to earn interest on a non-interest bearing account. ### 4/5 — Running total of winnings? *2023-07-05* I really like the app but in this interest rate environment, I constantly go back as forth as to keep my money at truist. What would be great is if there was a “lifetime total” winnings. I’d love to see that and it would help with my uncertainty. **Developer response:** Thank you for sharing this feedback and we're glad to hear you're enjoying Truist Long Game! We appreciate this feedback regarding showing total cash prize winnings. Should you have any other feedback or questions, please feel free to submit a request in the Truist Long Game Help Center at https://longgamehelp.truist.com/ and we would be happy to help. ### 4/5 — Deposits *2023-06-10* I love playing these games but hate that each payout is an individual deposit. Please aggregate the winnings into a single deposit asap **Developer response:** Thank you for sharing your feedback and we're glad to hear you're enjoying Truist Long Game! We are changing the way cash prizes are deposited in the next app update coming soon. After the next app update, cash prizes will be bundled into only one deposit per day in your linked Truist account. If you have additional questions or feedback, you can submit a request to Truist Long Game Help & Support in the Truist Long Game app by going to Settings > Help & Support > My Long Game Account > Submit a Support Ticket, or via the Help Center website at https://longgamehelp.truist.com ### 4/5 — Love the App with one Exception *2023-04-28, version 4.19.5* I love how Truist has created a fun environment to learn and grown financial knowledge. My one major complaint with the app is that my bank account statements are now full of small deposits from playing the games and it is frustrating trying to navigate through all of them to view my actual transactions. I wish it were possible to build a pot of savings within the app and transfer them all at once to your bank account rather than each “winning” hitting as its own line item **Developer response:** Thank you for sharing your feedback and we're glad to hear you're enjoying Truist Long Game! We are changing the way cash prizes are deposited in a future app update coming soon. After the next app update, users' cash prizes will be bundled into only one deposit per day in your linked Truist account. If you have additional questions or feedback, you can submit a request to Truist Long Game Help & Support in the Truist Long Game app by going to Settings > Help & Support > My Long Game Account > Submit a Support Ticket, or via the Help Center website at https://longgamehelp.truist.com ### 4/5 — Awesome 👏 app - love 💕 the trivia and all the games *2023-02-28, version 4.19.2* Would be nice to have face id as well. **Developer response:** We're so glad to hear you're enjoying Truist Long Game and we appreciate your feedback. Play on! ## Most critical reviews (10 lowest-rated) ### 1/5 — Truist Ruined the app *2023-09-22* I had this app when it was just long game. It was great for saving money for specific things and the games were good obviously. However I came back because I just split my finances and now I’m required to open a full blown bank account with truist (which I was denied). When it was just a savings account it was awesome. It DID NOT need to become a banking system. Honestly really disappointing. The only thing is that they still wave the maintenance fee if you have 500+ in the account. Still crap you can get denied. ### 1/5 — It is so different and difficult *2023-08-29* I use to play long game omg it was the best but now it is so even difficult to login I have to make this silly Bank thing and then login it was much better before I even played and won on this one it is hard to even win they give you 1,0000 coins but they fail because you lose quick ! Not happy about it especially because you have to go over a lot of login . It even log me out and I didn’t even remember my user name number silly and difficult no no nop 1 star unsatisfactory! Bye. ### 1/5 — Tried to use again, found out it was purchased by a bank with no branches in my state. *2023-07-28* I used to use the Long Game app years ago to hold and make and save some pocket change. It’s now been several years, I remembered it and wanted to try it again. Upon trying to do so I found that it had been purchased by Truist, which wouldn’t be a problem by itself except that they do not have any branches in my state for opening an account and the closest one to me is in Texas (I live in Oklahoma). Due to these restrictions making it harder and more restrictive to set up I cannot use it again for both saving, banking, and gaming needs. ### 1/5 — Need more locations *2023-07-01* This seems like an interesting way to save money and pay off bills. But, there are only branches in Alabama. **Developer response:** Thank you for your feedback! There are Truist branches outsides of Alabama and you can find a Truist branch or ATM near you at https://www.truist.com/locations . If you have any other questions about the Truist Long Game app, please submit a request and learn more at https://longgamehelp.truist.com/ . The Truist Long Game support team is happy to help! ### 1/5 — MAKE THIS RIGHT *2023-06-08* I am in disbelief. Being a good video game player I have done what I could to improve my gaming. Rigorously and swiftly I have managed my in game currency hoping to better as a gamer. I won $300,500 and waited for my winnings and the money is still not in my account. This has a lot to say about the structure and decision making of this branch. **Developer response:** Thank you for sharing your feedback. In order for us to locate your Truist Long Game profile, please contact Truist Long Game Help & Support by submitting a request via the Help Center at https://longgamehelp.truist.com . Please note that any and all potential prizes are subject to verification of eligibility and compliance with the Truist Long Game Terms of Service and Official Rules. We look forward to hearing from you. ### 1/5 — Very LOW odds of winning. *2023-05-07, version 4.19.5* I understand that when you play, there’s a CHANCE to win, but it is obviously programmed to make sure you don’t win often, or if you do win, it’s a very low amount. Every time I win coins, it’s lower than the amount I use to play the game. If I win money, it’s always between 1-10 CENTS. The higher you pay, the “higher” the chances are to win more and more frequently. However, the more I pay, the less I make. 200,000 coin game, and I won 1 cent. Like seriously?? If I pay more, you should AT LEAST make it so you can’t earn less than 25 cents or something. I shouldn’t be able to win a cent after 20 plays on a 200,000 coin play. If you’re going to play this game, play the cheapest games. You will NOT earn what you think you should if you pay more. Just grind out the cheap games they offer. **Developer response:** Thank you for sharing your feedback. Truist Long Game offers fun games of chance and financial trivia to encourage savings-related activities, better financial habits, and to help you reach your savings goals. All games use real sweepstakes with real odds, and you have chances to win up to the maximum prize stated for each game. All odds of winning can be viewed here: https://www.truist.com/long-game/official-rules . You cannot lose money by playing games in Truist Long Game and only Coins are used to play games. You can earn more Coins by answering Trivia, playing the Daily Game, growing your balance in your linked Truist account to increase your Daily Coin Rate, achieving savings missions, having an active direct deposit, and maintaining a weekly Savings Streak. While specific winning amounts are not guaranteed by playing Truist Long Game, players have chances to win every day. We hope this helps, but you can also contact Truist Long Game Help & Support by submitting a request in the Help Center at https://longgamehelp.truist.com/ ### 1/5 — Big .05 win *2023-04-28, version 4.19.3* You can never win anything more then .05 I don’t get it no matter what games I play or how much I play or save up to play the highest payout games and it takes forever to earn enough coins, I won’t be playing this too much longer I’m already loosing my interest **Developer response:** Thank you for sharing your feedback. Truist Long Game uses real sweepstakes, and players have the chance to win up to the maximum prize stated for each game. While specific winning amounts are not guaranteed by playing Truist Long Game, players have chances to win every day. Only Coins are used to play games and enter the promotions, and games in the app that require more Coins to play have better odds and more frequent wins. You can earn more Coins by answering Trivia, playing the Daily Game, growing your balance in your linked Truist account to increase your Daily Coin Rate, achieving savings missions, having an active Direct Deposit, and maintaining a Savings Streak. For information on odds of winning, prizes, rules, and winner determination, you can view the Official Rules at https://www.truist.com/long-game/official-rules . We hope this helps, but you can also contact Truist Long Game Help & Support by submitting a request in the Help Center at https://longgamehelp.truist.com/ ### 1/5 — Games are like gambling *2023-04-02, version 4.19.3* It’s very odd that an app that’s supposed to help you save makes you gamble to win. The wheel spinning game for example makes you spend 1k coins to spin the wheel and has algorithms to ensure that you’re usually getting about 500 coins back per spin. **Developer response:** Thank you for your feedback. Truist Long Game offers fun games of chance as well as financial trivia to encourage financial wellness and savings-related activities and help you reach your savings goals. You cannot lose money by playing games in Truist Long Game and only Coins are used to play games. Coins have no cash value. All games use real sweepstakes with real odds, and you have chances to win up to the maximum prize stated for each game. You can earn more Coins in Truist Long Game by completing financial trivia quizzes and by growing your balance in your linked Truist Bank account to achieve savings missions. You can then use those Coins to play more games for chances to win cash. In addition to Spin-to-Win, we offer many other games of chance like Lucky Bounce, Fruit Frenzy, Merge Mania, Connect 3, and more. A member of the Truist Long Game Help & Support team has reached out to you (case #169249) to help if you have any other questions. Our Help & Support team can also be reached by submitting a request at https://longgamehelp.truist.com/ ### 1/5 — Once fun. Now ruined by Truist. *2023-03-14, version 4.19.2* Account setup was next to impossible. I only did this so I could continue with the Long Game app that I love so much. Truist has taken my money out of my regular checking account and has yet to show a balance in the new account I set up with them. The customer service, you ask?? An automated system that makes it harder to get a person than to get gold from Fort Knox, three transfers to different people none of whom new what I said to the last person, and finally a woman who just repeated what the recording at the beginning said. I hung up. I bank with a lot of institutions and Truist has by far been the worst experience to date. I will be closing this account the minute my funds show up in it. Jeez I guess we’ll see if they ever even do. Wretched. **Developer response:** We appreciate your feedback and we're sorry to hear this. A member of our team has reached out to you (case #169131) to address your feedback and help resolve any other concerns you may have. You can reply to that email directly or you can visit the Truist Long Game Help Center and submit a new request at https://longgamehelp.truist.com/ . The direct link to submit a request is https://longgamehelp.truist.com/hc/en-us/requests/new ### 1/5 — Doesn’t work anymore *2023-03-09, version 4.19.2* The online help thing to submit to the creator, that something doesn’t work doesn’t work, which is not surprising. I have had to reset my online banking password and even doing that multiple times I can’t get in to the app anymore. I guess I’ll be deleting it. **Developer response:** We're very sorry to hear you may be having issues logging into Truist Long Game and that you may also be having trouble submitting a request to our support team. In order for us to identify your account and resolve this for you, please visit https://longgamehelp.truist.com/ on either your desktop or mobile device and click "Submit a request" and we can look into this right away for you. Alternatively, the direct link to submit a request on either your desktop or mobile device is: https://longgamehelp.truist.com/hc/en-us/requests/new . We definitely want to investigate any potential issues right away, so we hope to hear from you soon. ## Most praised reviews (10 highest-rated) ### 5/5 — Real money *2023-09-30* I’ve not won big but I have won real money by playing games in this app. If you have a Truist deposit account (checking or savings) you should get this app. Well worth it!! ### 5/5 — One month trying to use the app *2023-08-30* I am already one month trying to use the app and they can not fixed the problem. ### 5/5 — Free money and Fun! *2023-07-30* I love this app because it gives you free money into your savings account but it’s also fun to play all the different games! Earning money to play games on your phone. Sold! ### 5/5 — Winnings *2023-05-19* So far, I enjoy this game and it's put me in the habit of growing my savings account while realizing it is a " long game" to save for a goal. Those few cents I earn every so often are starting to add up! On my Truist statements, these winnings are called deposits. At year end time, will this be displayed as interest income on my tax statements or are you just giving me free money with no strings attached? **Developer response:** Thank you for sharing your feedback and we're glad to hear you're enjoying Truist Long Game! Truist will report the value of any cash prizes received through Truist Long Game to the Internal Revenue Service as required by law. Any applicable taxes are the responsibility of the recipient. We hope this helps, but you can also contact Truist Long Game Help & Support by submitting a request in the Help Center at https://longgamehelp.truist.com/ should you have any further questions. ### 5/5 — motivates me to save! it’s called long game for a reason *2023-05-11, version 4.19.5* i’ve been using this app every day and it motivates me to pay attention to my savings. the small goals remind me to save each week and it’s fun to win cash from games. it’s called long game for a reason, the small cash prizes add up over time of you play every day. it’s like earning extra interest on top of your bank’s interest. you earn coins to spend on gameplay by just logging in every day and by growing your savings ### 5/5 — Fun way to win money and save! *2023-04-18, version 4.19.3* The games are well designed and fun, and I love how the daily game gives me a free play every day. The trivia is a lot of fun. Fun way to see your savings grow and win real cash! I’m an employee of Truist. My views are my own. ### 5/5 — Great way to learn finances and have fun! *2023-04-06, version 4.19.3* Truist Long Game is a fantastic way to have fun gaming while also learning about finance. You can earn cash and get financial advice! Love it!!! **Developer response:** Thank you for your feedback and we're glad you're enjoying the app! Feel free to reach out with any additional comments or suggestions by submitting a request in the Truist Long Game Help Center: https://longgamehelp.truist.com/ ### 5/5 — Sure Beats FinTok *2023-03-23, version 4.19.3* Even though I’ve grown accustomed to hearing post-intellectuals groan on with revolutionarily bad financial advice on TikTok, I’m glad Truist Long Game has arrived to (a) give me a great daily stream of actually reliable and interactive banking and finance trivia, (b) really well-designed and addicting games that reward me in tangible ways, and, most importantly, (c) a smart integration of goals/missions to help me save and prioritize what’s important so my financial fitness is always getting jogged. Honestly, it’s good I’m jogging somehow - just don’t tell my personal trainer it’s figurative. Thanks, Long Game! **Developer response:** Thank you for your feedback and we're glad you're enjoying the app! Feel free to reach out with any additional comments or suggestions by submitting a request in the Truist Long Game Help Center: https://longgamehelp.truist.com/ ### 5/5 — Kids fun Goal! *2023-02-26, version 4.19.2* Makes teaching kids about saving’s goals a lot more fun. **Developer response:** Thank you for your feedback and we're so glad to hear you're enjoying Truist Long Game! Please note that Truist Long Game is only open to those who are 18 years of age or older. If you have any questions please submit a request to Truist Long Game Help & Support at https://longgamehelp.truist.com/ ### 4/5 — Great but….. *2023-10-18* I love this app but the only problem is most of the time I get nothing but a white screen when first trying to open game. I reboot my phone then try which allows game to open normally. Not sure what glitch causes the daily white screen but --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*