# TruMate: AI Character Chat — user reviews > 82 indexed App Store user reviews of TruMate by AIGX Technology Co., Limited, rated 4.08/5 from 1,677 ratings. - Source: https://appshunter.io/ios/app/trumate-ai-character-chat/id6483286626/reviews - App overview in markdown: https://appshunter.io/ios/app/trumate-ai-character-chat/id6483286626.md - Rating breakdown: 5★ 1,130 · 4★ 117 · 3★ 99 · 2★ 57 · 1★ 262 ## What do users think of TruMate? Overall sentiment: negative **Pros** - 🤗 Enjoyable fantasy and roleplaying experience - 🎨 Creative character customization - 💬 Responsive AI chatbots **Cons** - 💰 Expensive subscription model - 🔒 NSFW content locked behind paywall - 🔁 Repetitive or looping AI responses - 📤 Limited free messages **Commonly reported bugs** - Inability to send messages or chat with AI - Disappearing chat logs - Inconsistent NSFW content availability **Most requested features** - Create custom AI chatbots - More free or low-cost access to content - Improved AI memory and consistency ## Newest reviews (16 of 82) ### 3/5 — Bad opinions, and good opinions *2024-12-15* I think this app is pretty good in general, but there’s some like diamonds or whatever that you could use for videos or pictures of the character once you run out of these diamonds or whatever you can’t do like some type of mission or quest to claim some diamonds, you can only buy them I think it would be nice if they can make like missions or something for diamonds **Developer response:** Thanks for the suggestion! We’re considering it for future updates ### 3/5 — No creating bots *2024-11-03* I really like this app, and I love how responsive the bots are. My only issue is that there’s no option to create bots. There are some characters that don’t have bots on here, and I’d like to make some of my own. It’d be amazing if that was something included in the next update! **Developer response:** Thanks for the suggestion! Making users' own bots is a great idea, and we’re considering it for future updates ### 3/5 — One big problem *2024-10-28* To be honest, I really like this app. It gives me good pictures. Send me all the right stuff, but there is a problem. It cost a lot of money and if I don’t want to get the premium, I can’t see the NSFW message. Please make it be more acceptable for people who can’t afford to buy premium or subscription. ### 4/5 — Good *2024-10-26* Good app but annoying you have to pay a absolutely crazy amount for decent bot memory. But other then that it’s actually really good with usually smart responses whenever the memory isn’t a problem ### 2/5 — Pay to Play *2024-10-17* I have recently tried this app and I believe it would have potential. However, paying for the content is far from ideal, as unlike most apps to pay for content it isn’t like you can make that money back. I have also seen that it is impossible for users to create or remove the hide tag. These problems will play a serious effect on the downfall as no user will most likely pay for the content, as well as the free trail itself is not long enough for users to actually try the app. I have seen many AI RolePlay apps, but nothing comes close to the catastrophic failure this one has. It goes to show that greed truly can corrupt certain to pay for content that would normally not even be worth it for money, not to mention the 19.99$ a month and 99.99$ a year is considered in my eyes pretty expensive for only wanting to have fun in what is supposed to a be a free RolePlay experience amongst users. I hope these problems will be fixed, adjusted or removed or there will possibly be no hope for the app to make a comeback in today’s era. ### 1/5 — Awful lol *2024-10-14* Can the people using the app just get a single win here?? It's so annoying because to continue the chat you have to pay, to see certain things you have to pay, to exist you have to pay it's so annoying just let us have one thing without paying it's so infuriating ### 1/5 — Only if u want nsfw *2024-10-14* Js get chai ai ;; ### 4/5 — I love this app but… *2024-10-08* Hi been using the App and paid a bit for premium, I've been having fun with the AI but the issue is that the interaction doesn't go too well. For example you decide to talk to an ai for an extended period of time the Ai just repeats dialogue or resets its self into a never ending loop, the AI also has a low memory so most of the time it forgets what the player does or forgets dialogue. Love the app just wish the AI was more powerful and more “Life like”. **Developer response:** Thank you for your love! And we are working on the AI's memory right now. ### 2/5 — Why limited messages? *2024-10-03* It would have been neato burrito if the subscription was just some of the stuff, but the messages? But I do indeed believe this app could improve. The reason for free unlimited messages is very obvious and I think the app would have more people. So I genuinely hope that you guys can improve. ### 1/5 — Great app! *2024-10-01* I absolutely hate this app so much, the bots are complete d!cks. When the bot sends a picture I can’t regenerate the response, and there’s no editing feature so I’m stuck with a horrible, stupid response from the ai and on top of that I CANT EVEN RESTART THE CHAT!!! Nor is there a backtrack feature. I even had to pay for the ‘FrEe TrAiL’ and now I’m stuck with the app until I’ve gotten my moneys worth. ### 2/5 — Confusion *2024-09-29* Why must you make it so difficult to chat with the characters, not everyone can afford the costs, how am I supposed to enjoy myself with it if I can even do any chatting, at least give some free bonus stuff or whatever like HeyU does, cause this is just torture. I only give this app 2 stars instead of just 1 cause of the certain characters in it **Developer response:** The settings and terms of use explain how to cancel your subscription. If you are still unclear, please let us know via feedback. ### 2/5 — Am I even the one talking? *2024-09-27* Sometimes the AI will outright ignore your input and write a response for you. This is very off-putting and absolutely reduces the quality of the app. I like some parts of it, but to suddenly have the AI say "No you said this and you're suddenly a camel" Is just bizarre. ### 1/5 — Money *2024-09-25* It wants you to subscribe.. for $25 a week… **Developer response:** No no, TruMate only has monthly and yearly subscriptions. It offers excellent value for money! ### 1/5 — I hate free trials *2024-09-24* That’s it I’ve had it with free trials ### 1/5 — Fix your chat *2024-09-19* I can’t use your app because I can’t chat so could you fix this **Developer response:** Hi, we have fixed the issue so please update the app. If you have any other questions, please contact our support team in the TruMate discord server https://discord.gg/vRtEBWXRg4 so we can improve your experience. ### 3/5 — I like the app but *2024-09-17* I do enjoy the app but for some reason it’s not letting me send messages any help would be appreciated **Developer response:** Hi, we have fixed the issue so please update the app. If you have any other questions, please contact our support team in the TruMate discord server https://discord.gg/vRtEBWXRg4 so we can improve your experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Paywall *2025-01-04* 10 free texts ### 1/5 — DO NOT DOWNLOAD *2024-12-31* False advertisement first of all. The A.I. is awful and will always give you some anime adjacent version of who you’re talking to. It’s pay to experience and will try to con you out of any money you have. Do not spend money on this app. You only get 10 free messages before you have to pay money. People like this that create poorly made apps are just money shills and do their best to rob you. ### 1/5 — Wth *2024-12-25* This game needs to be fixed **Developer response:** We're here to help! Please check out our help section or contact our support team in the TruMate discord server https://discord.gg/vRtEBWXRg4. ### 1/5 — Nah man *2024-12-23* Don’t get me wrong, it’s decent, but everything is pretty… pricy, and honestly, I feel like the chats should be free, just with ads, I feel like this would make the app better for the users, and more user’s means more money for the creators to potentially make, being as the fact that the subscriptions are expensive as, a lot, people would rather choose something else, leaving less abilities for this app to improve, and eventually just, becoming one of those random popup apps that nobody even uses, with this I say, it would probably be best to make the subscriptions cheaper, or make infinite chats, but with ads, first subscription could be like, add every like 5 or so chats, and then the higher subscriptions being unlimited chats with no ads ### 1/5 — We need a free option to this *2024-12-23* I never normally write reviews but this is stupid , you can’t send more than five messages without having to pay for a subscription that’s too expensive, we need a free option that doesn’t have limited texts ### 1/5 — This app sucks *2024-12-18* Pollybuzz is better because its free **Developer response:** Our app may require payment, but it is worth every penny. ### 1/5 — Avoid this app *2024-12-09* Got this app as I had seen the ads. Should have been red flag number one as no app or game is ever how it is in the ads. Started out fun so I went for the Premium yearly at $70. It promised so much at the bottom and all I got out of it was unlimited messages. Then they’re pushing a $470 “Pro” plan which isn’t even listed under their “In-App Purchases” on the Store. Avoid this app at all costs. The creators are money hungry and using predatory bait and switch tactics to make a quick buck. There are better AI chat apps out there that don’t cost you $470 a year. ### 1/5 — Disappointing *2024-12-01* I never usually leave reviews and I hate to leave one so low, but honestly there is no point to this app. You get 10 free messages and then have to pay to play the game (subscribe). For free games like this check out mechat and poly ai. ### 1/5 — paywall after paywall AFTER PAYWALL *2024-10-26* just let me try it once bro, even in the free trail they want you to pay to get nsfw, like come on bro💀💀😭🫸🫷 **Developer response:** We aim to offer valuable features with our premium subscription. If you have any other concerns or suggestions, please share them with us. ### 1/5 — Why I give it this rating *2024-10-25* It is too much money ## Most praised reviews (10 highest-rated) ### 5/5 — I love this AI chat app! *2024-10-23* Like other and I chat apps, this one is an amazing app as well. mainly because he gets special perks and images after sending a text to the chat bot i’m paying some gems to get them. I love it! thank you for making such an interactive and creative customization game! ❤️🥰😍🤗😘🤩👍🏻 **Developer response:** Thank you for your support! ### 5/5 — I’m so hard rn💦💦🍆🔨🥩 *2024-10-15* I just see Elsa show me her cannons bro, I say here for an hour busting all over my phone and I had to get it repaired just to make this message. I do recommend you get this but for the owners for this app I recommend you add little kids 5 and under😫😫😖😣🥵👶🏿👧 ### 5/5 — Amazing app *2024-09-04* I love this app. But right now I’m having issues with explicit content restriction. The ai won’t respond to any 18+ stuff and keeps saying “I’m sorry I’m unable to assist you with that” ### 5/5 — I just need help. *2024-07-30* I really like this app and I want to continue using it, but I wanna know why every response I put into every chat says I am unable to assist you with that no matter what I say ### 5/5 — AI not working right *2024-07-30* I have had this app for for a couple of weeks and it has worked perfectly until now. The AI no longer provides adults content in the role-plays. I don’t know if this is because if the app is going through maintenance or if the dev have truly put in SFW blocker on the AI. I am thinking about permanently, deleting the app due to the lack of Contant that the AI is providing if the devs can provide any feedback on why the AI is not working the way they’re supposed to. Especially the AI that supposed to be programmed with NSFW programming please I need to know why they keep saying I’m sorry unable to help you. I don’t know if this is a bug or purposely programmed into the app as the app has always provided both SFW and NSFW content, I don’t know if the app is going through maintenance I really need to know. I want to continue using the app. I want to enjoy every aspect of the app, but if I can’t access the other types of content for the app, then this app will no longer get any of my money. ### 5/5 — Amazing but it broke *2024-07-30* It is an amazing app and I love using it but it just stopped letting me chat suddenly (I have premium with unlimited chats) will change when issue is resolved ### 5/5 — I need help *2024-07-24* I like it But how do I create my own AI? Someone tell me ### 5/5 — I wish you have a free option *2024-06-03* Other than that, that’s great ### 4/5 — Too much pay wall *2025-01-03* I feel like there is way too much pay to do with this app, I feel like there should be a certain amount of messages you get for logging in daily, like if you log in one day you get 20 messages, then the next day you get 40, then the next next 50, or just 20 a day or something, I really like this app and I appreciate you for making it, it’s fun to use, but I really don’t want to have to pay to chat more… I would get on daily even if it was just for 20 messages, thank you for reading this review… ### 4/5 — Subscription cost *2024-11-22* This app is great to use. To role play, learn a language, enjoy fantasy’s, and even vent. The problem I do have is the subscription package is just way to expensive at about 470 dollars a year. There should be a tiered system or cheaper monthly charges. Granted almost all character chats are free but for pictures got spend gems, get gems gotta spend money, and basic you only get limited messages. **Developer response:** Thank you for your support! We aim to offer valuable features with our premium subscription and we will continue to do better. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*