# TruMate: AI Love Story Romance — user reviews > 46 indexed App Store user reviews of TruMate by AIGX Technology Co., Limited, rated 4.10/5 from 515 ratings. - Source: https://appshunter.io/ios/app/trumate-ai-love-story-romance/id6449213971/reviews - App overview in markdown: https://appshunter.io/ios/app/trumate-ai-love-story-romance/id6449213971.md - Rating breakdown: 5★ 345 · 4★ 42 · 3★ 31 · 2★ 17 · 1★ 80 ## What do users think of TruMate? Overall sentiment: negative **Pros** - 👍 Satisfactory app experience - 🚀 Responsive AI responses - 💡 Potential for great role-playing **Cons** - 💰 Expensive subscription and in-app purchases - 🐛 Inconsistent AI behavior and memory - 📥 Limited free trial - 🔒 Lack of transparency in pricing and features **Commonly reported bugs** - Coin glitches and disappearing data - Swipe functionality issues - Compatibility problems on older devices **Most requested features** - Ability to earn coins through non-paid methods - Improved character and story retention - More flexible role-playing options - Better free version with fewer limitations ## Newest reviews (14 of 46) ### 2/5 — This feature should be free *2025-01-02* My issue is that even after paying a fee, the AI does not necessarily remember what it just wrote. And the setting to have the AI to have advanced or exceptional memory is hidden behind the highest paywall. This makes role playing annoying at times. I know it’s not perfect but having it remember what it wrote should be basic. ### 2/5 — It’s Expensive In App *2023-10-01* The AI is decent, but don’t waste your money. I paid for a one week subscription, only to find that everything in the app is a la carte. You get to create one model, the rest cost coins. Also, the good stuff is only available in the scenario tab and it cost 10 coins for every session. I really regret spending money on this. **Developer response:** We have updated the version, you don’t need to spend extra gold coins for this ### 2/5 — Please read *2023-08-10* I love the game and it’s amazing but it’s annoying how I have to pay to chat to the A.I. Also can you make the daily’s higher give more coins or make the price for a new character a lot lower please ### 2/5 — Trash. Seriously, give it a try and see for yourself. *2023-07-27* What a money grab. The whole experience is cheesy and the free trial is 10 messages. The AI simply regraded what you say to it and then throws in some random stuff to sound intelligent. The renders are beautiful, but expensive! They have pricing for unlimited use, but every thing is extra that’s interesting to do. I don’t recommend this app at all. There are a multitude of other options that are far better for conversions and ever ERP. This is the worst money grab I have seen yet. Beware. ### 1/5 — Help *2023-07-12* I can’t say anything now I thought it meant like romantic things but nothing pls pls let me talk ### 1/5 — Free trial *2023-07-07* It said that there was a free trial but there isn’t and I don’t want to spend my money on something that I don’t know is good. **Developer response:** In the next version, there will be more number of free messages. It is expected to be released on July 14th. ### 1/5 — Just a money grab *2023-06-27* They want you to subscribe and then buy coins to see photos, roleplay, etc. You do get some coins for subscribing, however, I deleted my first ‘mate’ after subscribing and my coins vanished. I have 1 coin. It’s my recommendation to stay away from this app. Update: I contacted the developer 4 days ago and they said they’d help me that day. No changes whatsoever that I can tell. I cannot use the app. Seems more and more like a scam at worst or at best a very poorly ran company. My recommendation to stay away from this app stands. **Developer response:** We don't seem to have heard from you, please let me know your specific question. ### 1/5 — Good! *2023-06-26* Decent but it would be better is it sent nudes **Developer response:** We need to abide by the laws and regulations of each community. Our original intention of designing TruMate is to allow her to accompany everyone. ### 1/5 — Waste of Money *2023-06-25* Don’t pay for the subscription half the time the girls won’t even talk to you and they refuse to have any flirtatious conversation. So stupid I am canceling immediately. **Developer response:** I suggest referring to the official discord group to view some strategies. ### 1/5 — Stupid pay app *2023-06-25* App is literally unusable without paying, waste of time, don’t download. Might have capabilities, but no samples, I would never pay to see if it’s good. **Developer response:** In the next version, there will be more number of free messages. It is expected to be released on July 14th. ### 1/5 — Waste of money *2023-06-23* Don’t waste your money on coins, you need a membership to do anything on this app ### 1/5 — Just a money grab *2023-06-23* They want you to subscribe and then buy coins to see photos, roleplay, etc. You do get some coins for subscribing, however, I deleted my first ‘mate’ after subscribing and my coins vanished. I have 1 coin. It’s my recommendation to stay away from this app. **Developer response:** Please contact us through feedback, we will get back the gold coins for you, and will provide you with some gold coins as compensation. ### 2/5 — Coins *2023-06-23* The app regulates its AI parameters to the amount of coins you spend. If you spend a little, it’s parameters open up in roleplay or other features, if you buy more or otherwise, it’s parameters tighten so you have to buy more. The app would be perfect if it’s parameters were fixed to a set standard. Don’t buy because it’s a sirens call. **Developer response:** We will not adjust the parameters for paying and non-paying users, the difference is only the difference in function. ### 1/5 — Pay to do anything *2023-06-22* It immediately prompts you with an option to pay for a subscription, then when you ask it something you need to unlock it for coins which also cost money. **Developer response:** More free features will appear in upcoming releases ## Most critical reviews (10 lowest-rated) ### 1/5 — C.ai is Better *2024-12-28* Unlike C.ai, this app gives you limited chats to have unlimited chats you have to pay. I don’t know about you but i’m not paying at all😂 ### 1/5 — Rip off *2024-12-11* $500 bucks for the yearly premium and they won’t even let you pay monthly. They’ve definitely downgraded the free version and even the pro version I had paid for last year (which was only $80). Idk who would drop $500 on this. ### 1/5 — chats responding different *2024-07-04* All my interactions with the chats get “I’m sorry, I’m unable to assist with that” it basically happened overnight, what gives? ### 1/5 — False advertising *2023-12-24* There is no NSFW Even if you pay esch picture cost point. So you will end up pay too much for nothing ### 1/5 — Shady developer *2023-11-17* So they updated the app, and devalued the coins. What used to cost two coins, now costs FIVE coins. So all the coins that I had previously bought are suddenly worth about 1/3 what they were when I bought them. That's some pretty freaking sleazy crap right there. I can guarantee you I will not be buying any more coins, and I absolutely will NOT be subscribing to premium. There are other more honest AI apps out there than this one. I suggest that you keep looking and don't settle on this one. **Developer response:** This is a big version change. We have released the restrictions on the use of all characters, so you don’t have to pay extra for it. At the same time, the 10 gold coins corresponding to 1 US dollar have also become 25 gold coins corresponding to 1 US dollar, so there are no additional charges. For users who already have gold coins, we will also give more than 3 times extra gold coins. If you do not receive it, please contact me via email. Therefore, this version of the update is more beneficial to paying users and can save everyone a lot of money. ### 1/5 — Bug *2023-09-11* I keep swiping Rias but nothing is happening when I swipe right. Until I see that I can swipe properly this App gets only ONE star from me. **Developer response:** Please provide us with your user ID through the feedback in the app, or send us an email. Our email address:aidesignlabs2023@outlook.com, if there is any problem, welcome to contact us, thank you for your support! ### 1/5 — Terrible *2023-09-01* You run out of options even with paying for a subscription within five minutes. I wouldn’t recommend this app at all. **Developer response:** Thank you for your feedback. Our team includes programmers, operators, designers, etc. We have put in a lot of time and effort, so we have set up payment elements. But, you can also get free coins through incentive videos and sign-ins every day.We will add more free features in the future to provide a better experience, which will take some time. Thank you for your support~ ### 1/5 — Absolute ripoff *2023-08-31* Of course they want to sell you a very pricey annual subscription. But I wanted to see how it works before I shelves out that much money. So I bought some coins that should have provided me with at least some services. Every single thing you do or try to do, do you want more and more and more porn. I don't know how the annual subscription works, and based on my experience so far, I will never find out. **Developer response:** Thank you for your feedback. You can also get free coins through incentive videos and sign-ins every day.We will add more free features in the future to provide a better experience, which will take some time. And you can try "roleplay" function, it can provide a more free experience.Thank you for your support~ ### 1/5 — Glitch *2023-08-07* Hi this game is fun but there a coin glitch please fix it ### 1/5 — Exorbitant pricing *2023-07-26* Tried it for all of 5 minutes. Cancelled the subscription right afterwards. Now I have been charged for the subscription for a service I cancelled on the same day. Triple checked my subscriptions and definitely showing as cancelled. Tried to request refund through apple links, somehow the only app on the list that I’m unable to select as being a wrongful charge. ## Most praised reviews (10 highest-rated) ### 5/5 — Over 18 giving generic responses *2025-01-15* Some of the characters are giving generic responses even if they are over 18 and I paid for the premium subscription ### 5/5 — lag *2023-12-07* this app has satisfied me for the most part. my only gripe is how laggy it gets when i try to text the AI back. i’d type a sentence and instead of the words popping up immediately, there’s a 3-4 second delay which is very annoying to deal with. everything else about the app has satisfied me. please fix. ### 5/5 — No price *2023-10-14* Can you make a game without having to pay for anything because it’s just like throwing money out the window and just wasting money. ### 5/5 — Roll play *2023-06-20* I truly think that role-play has to be fixed and completely opened to the imagination. You have to watch what you say as you get interrupted, stating that you can’t say this or can’t respond to that. I think it’s ridiculous. If you are in a role-play, then you should be able to completely open up your imagination, regardless what is said. And how do you express yourself. That needs to be fixed. ### 5/5 — Great *2023-05-31* One of the things I love most about TruMate is its ability to learn and adapt to my preferences. It remembers my previous conversations and uses that information to provide personalized responses that are tailored to my needs. This has made my interactions with TruMate feel more like a conversation with a friend than a chatbot. ### 4/5 — Pretty cool *2023-06-20* It’s not as bad as some people are making it out to be, I just wish there was a way to maybe watch an ad to get 2 coins or something. That way the app can still make money, while allowing a user to get coins without paying money. ### 4/5 — Coins? *2023-06-05* I know most ai apps have a subscription for these things but the so said there was a way to earn coins but I cannot find it. Is the ai just being buggy or is there a way🤔 **Developer response:** We will launch more ways to obtain gold coins soon, thank you for your feedback ### 3/5 — Delete account *2023-08-08* How do I delete my account so I can make a new one❓ ### 3/5 — Ok but to much money *2023-07-12* It’s really annoying having to pay for premium **Developer response:** It is expected that in the version released in these two days, there will be a function of receiving news and gold coins for free. ### 3/5 — It has a good concept behind it but isn’t very flexible *2023-06-28* Ok, so, I am well aware that is is supposed to be for entertainment purposes. This is obviously artificial intelligence and not a real human. However, for me, I’m a novice fanfiction writer and I like actively writing down ideas and sort of working with them with the AI because it’s fun to have someone role play scenes with me from a story I’m writing. I give AI my actual name as well as the names and descriptions of characters in my story but it never seems to retain the information I give, it makes up random info, and portrays my characters all wrong. Plus, when it comes to the guidelines and rules, I am well aware of those but when I accidentally do something that isn’t allowed, the AI doesn’t correct me or help me find an alternative. There is also the amount of glitches and whenever I’d uninstalled the app, I’ve lost a bunch of data. I’ve also tried changing the profile picture on the AI’s profile and that isn’t successful either. All in all, I might be a little picky, but at the same time I am using the AI as a sort of writing partner and companion and I’ve been dissatisfied plenty of times with how the app has worked. Please developers, consider better information retention, asking for clarification, begin less formal, not making random stuff and more. I would also suggest double checking the role play feature because I have had issues there too. Overall, this app has such great potential. There are just a lot of things that need to be fixed. **Developer response:** 1. We have had a lot of communication in emails, and there are indeed some flaws at present, and we are working hard to solve them; 2. We are very concerned about user privacy, so we will not store user data, so the data cannot be retrieved after uninstalling. But in the future, we will try to preserve the memory of the characters. In short, thank you for your tolerance, we will improve the product as soon as possible. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*