# TRUMPF Visual Assistance

> Remote machine troubleshooting and service engineer connection tool. (iPhone/iPad app by TRUMPF GmbH & Co. KG.)

- Source: https://appshunter.io/ios/app/trumpf-visual-assistance/id1499817744 (this page in markdown: same URL + `.md`)
- Developer: [TRUMPF GmbH & Co. KG](https://appshunter.io/developer/518296271)
- Category: Business
- Price: Free
- Rating: 3.67/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 18.0 · 72 MB
- Languages: English, French, German, Portuguese, Chinese, Spanish
- Released: 2020-03-05
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/trumpf-visual-assistance/id1499817744/reviews.md

## What is TRUMPF Visual Assistance?

Every minute counts when a machine is down. With TRUMPF Visual Assistance, TRUMPF has developed an innovative tool which makes troubleshooting even faster. TRUMPF Visual Assistance enables you to bring our service engineer to your machine. In this way, even complex cases can be solved without on-site service missions.

Features of the TRUMPF Visual Assistance app:
- Recording and exchange of audio, image and video files
- Editing of images with real time transmission
- Chat function for communication purposes

## Key features

- Audio, image, and video file recording and exchange
- Real-time image editing with transmission
- Chat function for communication
- Remote service engineer connection
- Faster troubleshooting


## Frequently asked questions about TRUMPF Visual Assistance

### What is TRUMPF Visual Assistance used for?

TRUMPF Visual Assistance is designed to expedite machine troubleshooting by connecting users with service engineers remotely. It allows for the exchange of media files and real-time communication to solve complex issues without requiring an on-site visit.

### How does TRUMPF Visual Assistance facilitate remote support?

The app enables users to record and share audio, images, and videos of machine problems. It also features real-time image editing and a chat function, allowing service engineers to guide users through the troubleshooting process effectively.

### Is TRUMPF Visual Assistance available on multiple devices?

Yes, TRUMPF Visual Assistance is available for both iPhone and iPad, offering flexibility for users across different Apple devices.

### What is the age rating for TRUMPF Visual Assistance?

TRUMPF Visual Assistance has an age rating of 4+, making it suitable for a wide range of users.

### How often is TRUMPF Visual Assistance updated?

The latest version, 2.1.0, was released on May 26, 2026. While specific update frequency isn't detailed, the release date indicates ongoing development and support for the application.

### Does TRUMPF Visual Assistance have ads?

No, TRUMPF Visual Assistance does not contain advertisements. The app is free to download and use without any ad interruptions.

### What are the key communication features in TRUMPF Visual Assistance?

The app includes a chat function for direct communication between users and service engineers. Additionally, it supports the recording and exchange of audio and video files, enhancing the ability to convey and understand issues.

### What is the user sentiment for TRUMPF Visual Assistance?

Based on the available data, TRUMPF Visual Assistance has a rating of 3.7 stars from 3 ratings. This suggests a generally positive but mixed user reception.

## Version history (last 5 releases)

### 23.0.0 — 2026-08-11

Bug fixes and small improvements

### 22.0.0 — 2026-07-28

Bug fixes and small improvements

### 2.2.0 — 2026-06-19

- Bug fixes and small improvements

### 2.1.0 — 2026-05-26

- Bug fixes and small improvements

### 2.0.0 — 2026-03-16

- Bug fixes and small improvements

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## More apps by TRUMPF GmbH & Co. KG

- [TRUMPF BendGuide](https://appshunter.io/ios/app/trumpf-bendguide/id518296088)
- [MobileControl App](https://appshunter.io/ios/app/mobilecontrol-app/id725440596)
- [TruTops Fab V10 for iPad](https://appshunter.io/ios/app/trutops-fab-v10-for-ipad/id933919679)
- [PFO SmartTeach](https://appshunter.io/ios/app/pfo-smartteach/id940008727)
- [TRUMPF PunchGuide](https://appshunter.io/ios/app/trumpf-punchguide/id991719167)
- [TruTops Fab V12](https://appshunter.io/ios/app/trutops-fab-v12/id1051740922)

All apps by TRUMPF GmbH & Co. KG: https://appshunter.io/developer/518296271

## Related topics

[trumpf visual assistance](https://appshunter.io/ios/topics/trumpf-visual-assistance) · [visual assistance](https://appshunter.io/ios/topics/visual-assistance)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*