# TruPortal for iPhone

> Web-based access control system for remote door management and event monitoring. (iPhone/iPad app by UTC Fire & Security B.V..)

- Source: https://appshunter.io/ios/app/truportal-for-iphone/id758480884 (this page in markdown: same URL + `.md`)
- Developer: [UTC Fire & Security B.V.](https://appshunter.io/developer/403231632)
- Category: Business
- Price: Free
- Rating: 1.41/5 from 64 App Store ratings · 48 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 11 MB
- Languages: Dutch, English, Finnish, French, German, Italian, Portuguese, Chinese, Spanish, Swedish and 1 more
- Released: 2013-11-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/truportal-for-iphone/id758480884/reviews.md

## What is TruPortal for iPhone?

Interlogix TruPortal is a cost effective, web-based, real-time access control system with door management as well as event monitoring. The TruPortal™ iPhone user interface gives users the freedom to access, manage and control their facility’s TruPortal™ access control system from anywhere (System Controller REQUIRED).  

To learn more, visit www.interlogix.com/access
Key features of the TruPortal Access Control Monitoring and Control application:
• Monitoring of real-time events and alarms via an intuitive events viewer
• Ability to operate doors by remotely issuing unlock, lock, lock out, and reinstate commands
• Ability to manually execute Action Triggers
• Access to live and event-linked recorded video via the TruVision Mobile App for iPhone
• Share reports and event history by e-mail
• Display system status and diagnostics of hardware and system capacities

Important Notes:  
1.	Video integration requires TVRMobile v2.3 or later.

## Key features

- Real-time event and alarm monitoring
- Remote door unlock, lock, and lockout commands
- Manual execution of action triggers
- Access live and recorded video
- Share reports and event history
- Display system status and diagnostics

## Recent user reviews (10 of 48)

All indexed reviews: https://appshunter.io/ios/app/truportal-for-iphone/id758480884/reviews.md

### 1/5 — Horrible

*2021-08-10*

This system is so annoying. It just stops working and then is useless until you find out the app has been updated or the firmware needs to be changed. Waited over a year to get the app updated. We wasted a ton of money on this system that we NEED to be able to use with iPhones. Stay away from this garbage.

### 1/5 — Can’t get the app to logon to my system

*2020-10-19*

My iPad works, but the iPhone version refuses to connect to my system.
It hasn’t worked for a while.

### 1/5 — App kicked us out

*2020-08-16, version 1.80*

Why would you update the firmware and not tell your customers and expect us to do the research to figure out why we ca no longer login to the app. Terrible customer service

### 1/5 — Still crashing

*2020-08-14, version 1.80*

New version crashing each time, not even able to login.

### 2/5 — Former TruPortal installer

*2020-08-08, version 1.80*

From what I understand interlogix is, no longer. So don’t hold your breath on an App update. The product will work onsite but any app related issues.

### 4/5 — Works Now

*2020-08-06*

Since the update doors can be controlled. Hopefully nothing changes. So far so good.

### 1/5 — Nope, not working!

*2020-07-22, version 1.80*

Really need this app and use it quite often everyday for residence.. after recent update, does not allow you to login.. or crashes.. 👎🏼👎🏼👎🏼

### 1/5 — Still doesn’t work

*2020-07-21*

Terrible. And that is the absolute nicest thing I can say. New update doesn’t work on IOS 13.5.1. You would think Interlogix could figure this out. I am going to update our access control solution since Interlogix can’t solve the IOS issue with there app.

### 2/5 — Not working

*2020-07-20*

Hasn’t worked for the past week since an update for iPhone.  Never logs in.  Is there any or ogress to this issue? iPhone and iPad no longer work at all.

### 1/5 — Latest update 2020 broke the app

*2020-07-18, version 1.80*

Stuck on the login screen.

## Frequently asked questions about TruPortal for iPhone

### What does the TruPortal app do?

The TruPortal app allows users to remotely access, manage, and control their facility's TruPortal access control system. It provides features for monitoring real-time events and alarms, operating doors with various commands, and accessing video feeds.

### What are the key features of the TruPortal app?

Key features include real-time event and alarm monitoring, remote door control (unlock, lock, lockout, reinstate), manual execution of action triggers, access to live and event-linked video, sharing of reports and event history via email, and display of system status and diagnostics.

### Is the TruPortal app free to use?

Based on the provided information, the app itself is free to download and use. However, it requires a System Controller to function and video integration necessitates a specific version of the TruVision Mobile App.

### What are the system requirements for the TruPortal app?

A System Controller is required for the TruPortal app to function. For video integration, TVRMobile v2.3 or later is necessary. The app is designed for iPhone.

### What are common use cases for the TruPortal app?

Common use cases include remotely unlocking a door for an authorized visitor, locking down a facility during an alert, reviewing access logs for security incidents, and monitoring live video feeds of entry points.

## Version history (last 5 releases)

### 1.82 — 2020-12-14

- fixed French translation

### 1.81 — 2020-10-21

1. iOS 14 support
2. Limitation – this application supports TruPortal panels with firmware not lower than 1.80

### 1.80 — 2020-07-15

-        Added support for iOS 13 and never
-        Added option for auto-login using biometrics (FaceID / TouchID)
-        Added dark mode support
-        Added support for loading more events
-        Reports generated in PDF (with sharing options)
-        Changes in UI to reduce number of user interactions

### 1.72 — 2016-07-07

1. Maintenance fixes.
2. Disable application login after 3 failed login attempts

### 1.7.1 — 2016-02-09

1.       Integrated Otis Compass v2.0 elevator control and hardwired IO elevator control.
2.       TVR Mobile replaces TruVision Mobile for TruPortal video integration.
3.       Universal accessibility – panel access from local and external networks.
4.       Supports hybrid video devices with a generic driver.
5.       Maintenance fixes.

## Apps similar to TruPortal for iPhone

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Focus Building Inspections](https://appshunter.io/ios/app/focus-building-inspections/id1587251620) | — | Free | Business |
| [BlueDiamond™ Toolkit](https://appshunter.io/ios/app/bluediamond-toolkit/id1531349141) | 3.5 (2) | Free | Business |
| [Neptune Mobile](https://appshunter.io/ios/app/neptune-mobile/id1478713265) | 3.9 (7) | Free | Business |
| [Krishna Bullion](https://appshunter.io/ios/app/krishna-bullion/id1589772140) | — | Free | Business |
| [Eighty6 Shop](https://appshunter.io/ios/app/eighty6-shop/id1587187340) | 5.0 (1) | Free | Business |
| [Shri Badri Saraf](https://appshunter.io/ios/app/shri-badri-saraf/id1580732400) | — | Free | Business |

## More apps by UTC Fire & Security B.V.

- [TruPortal](https://appshunter.io/ios/app/truportal/id512257316)

All apps by UTC Fire & Security B.V.: https://appshunter.io/developer/403231632

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*