# Trust-Money — Trust Bank Mobile Banking

> Official digital banking app for managing accounts, transfers, and bills. (iPhone/iPad app by Trust Bank LTD.)

- Source: https://appshunter.io/ios/app/trust-money/id1524627939 (this page in markdown: same URL + `.md`)
- Developer: [Trust Bank LTD](https://appshunter.io/developer/1524627941)
- Category: Finance, Business
- Price: Free
- Rating: 3.30/5 from 196 App Store ratings · 58 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 111 MB
- Languages: American English
- Released: 2020-09-03
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/trust-money/id1524627939/reviews.md

## What is Trust?

Trust Money – Safe. Simple. Smart.
Trust Money is the official digital banking app of Trust Bank PLC, designed to offer a secure, seamless, and convenient banking experience anytime, anywhere. With a modern interface and powerful features, Trust Money puts complete control of your finances right in your hands.
Whether you’re managing daily transactions or accessing essential banking services, Trust Money ensures everything is just a few taps away.
 
What is Trust Money?
Trust Money is a comprehensive digital banking platform that allows you to manage your accounts, transfer funds, pay bills, and access banking services without visiting a branch. It also offers a web-based module (Trust Money Web) for those who prefer desktop banking.
Key Features:
Modern User Interface – Clean, intuitive, and easy to navigate
Account Management – Check balances and view transaction history
Fund Transfers – Transfer money within Trust Bank and to other banks
Utility Bill Payments – Pay electricity, WASA, and gas bills instantly
Debit & Credit Card Management – Monitor and manage your cards
Trust Money Web (iBanking) – Access banking services via web browser
Enhanced Security – Secure transactions with advanced safety features including Transaction PIN
Real-Time Alerts – Stay updated with instant notifications
Certificates & Service Requests – Access and download bank certificates (rolling out)
Tuition Fee Payments – Pay school and college fees (coming soon)
 
Why Trust Money?
Banking today is all about convenience. Trust Money is designed to simplify your financial life by offering fast, secure, and user-friendly digital services—so you can bank anytime, from anywhere.
 
Download Trust Money today and experience banking that is truly Safe. Simple. Smart.

## Key features

- Account management
- Fund transfers
- Utility bill payments
- Debit & credit card management
- Enhanced security
- Real-time alerts

## What do users think of Trust?

Overall sentiment: negative

**Pros**

- ✨ Amazing new UI update
- 🚀 Smooth and modern design
- 👍 Easy to use among banking apps
- ✅ FDR opening option added
- ❤️ Made daily life easy

**Cons**

- 🐛 Face verification broken
- 🐛 Debit card adding errors
- 🐛 Blank agreement window
- 🐛 Location access forced
- 🐛 Frustrating balance check
- 🐛 Bad UI after update
- 🐛 App crashes during transactions
- 🐛 App crashes after update
- 🐛 Not opening/login issues
- 🐛 Resetting password fails
- 🐛 App crashes when accessing cards
- 🐛 Frequent compulsory password change
- 🐛 NPSB not working on iOS
- 🐛 BEFTN beneficiaries gone
- 🐛 Fund transfer problems
- 🐛 Other bank transfer not working
- 🐛 App crashes on account info
- 🐛 Biometric registration not working
- 🐛 Server slow, Tnx problem
- 🐛 Useless and complicated app
- 🐛 Cannot pay USD credit card bills
- 🐛 Card options not working
- 🐛 OTP takes too long
- 🐛 Registration failed (invalid account no.)
- 🐛 Login issues (already logged in)

**Commonly reported bugs**

- Face verification never works
- Unable to add debit card
- Blank agreement window during account creation
- Cannot easily see account balance
- Date selector barely responds
- App crashes during transactions
- App crashes immediately after recent update
- App not opening for login
- App shuts down when resetting password
- App crashes when going to cards menu
- BEFTN beneficiaries are gone after NPSB update
- Fund transfer blocked by alert message
- App shows 'no beneficiaries added' despite having them
- App shows to add beneficiaries again
- Other bank fund transfer not working after update
- App crashes when tapping on 'trust smart saver'
- Biometric registration not working on iPhone
- Face unlock feature not working on iPhone
- Login issues: ID already logged in another device
- Registration failed with 'invalid account no.'
- OTP for card activation doesn't work
- Force closing during bkash transaction
- App not working from 1st to 3rd of every month

**Most requested features**

- Add Sonali Bank in NPSB
- Add FDR encashment option
- Add PIN change option for iOS
- Add card block option for iOS
- Need Face ID unlock
- Add Nagad
- Include option of opening account
- Include option of paying credit card bills
- Improve bill payment system (electricity and Gas)
- Add NFC atm card option
- Real time app transactions notifications
- Dynamic currency credit card
- Credit card foreign part enable/ disable from app
- Debit card with multi currency facilities
- Bigger font size for readability

## Recent user reviews (10 of 58)

All indexed reviews: https://appshunter.io/ios/app/trust-money/id1524627939/reviews.md

### 1/5 — Inconvenience

*2026-08-04*

The app has a lot of problems in its system. It is good that it has bring changes but that has caused inconvenience to the customers as well which is not at all granted. The new face verification has caused me immense trouble for two weeks.

### 1/5 — Worst Banking App Experience - Face Verification Never Works

*2026-07-20*

Very disappointing experience with the Trust Money app.

After updating the app, the face verification is completely broken. The camera opens, but it never captures my face and keeps showing “Verification Failed” every single time. I have tried repeatedly and even reinstalled the app several times, but nothing has worked.

On top of that, I am also unable to add my debit card. Even after entering all the correct information, the app keeps showing errors.

This is extremely frustrating, especially when I need urgent access to my account. A banking app should be reliable, but this app has wasted my time with constant verification and card-related issues.

If these problems are not resolved immediately, I will visit the bank tomorrow, withdraw all my money using my cheque book, and stop using this service permanently.

### 4/5 — Add Sonali Bank in NPSB

*2026-06-25, version 9.0.7*

Sonali Bank should be added to transfer money through NPSB. Kindly add the Sonali Bank NPSB channel.

### 3/5 — Balance

*2026-05-11, version 9.0.7*

Since the new update, the Trust Bank app has become frustrating to use. You can no longer easily see your account balance — the only way is by going into statements and manually selecting dates. On top of that, the date selector barely responds properly on the touchscreen, making the whole process slow and inconvenient. A banking app should make checking your balance simple, not complicated. Please improve the usability in the next update

### 2/5 — Doesn’t show agreement while creating account

*2026-05-07, version 9.0.7*

When I create an account, I put in all my info, then click send OTP, a window for agreement shows up with Agree and Disagree buttons, but it’s blank, white and there’s no agreement

### 1/5 — Bad UI

*2026-04-22, version 9.0.7*

Previous UI was far better. The new one is non HD ( the loading screen looks really bad due to poor non hd quality transition icons & pictures )

### 2/5 — DISAPPOINTED APPS

*2026-04-08*

You have added location. Why do you need location?
This is disappointing app. I am not able to use it because every time it asks location needs to be enabled for always!! Why? Why? Why?

### 1/5 — After new updates

*2026-04-07, version 9.0.4*

Kaar mathay eai new interface r idea ta aschse eto baje interface 
Ager ta better chilo bhai ekhn upore taan diya uthaw abr jinis pati khuje pai na 
Eto baje idea kaar bhai

### 3/5 — Irritating and frustrating location disable pop up 😤

*2026-04-05*

The new overall design is good but I get irritated when I see this location disabled pop up every time I try to open the app. Although it vanishes after few seconds but when I minimize the app and open again on my iPhone, the pop up never goes. It even does not go even if I select ‘while using the app’ location service. It only goes when I select ‘Always’. So two suggestions from my side,

1. Disable location should pop up should be shown only when I open the app for the first time or when I select location feature of the app.

2. The pop up should not show when I select location option ‘while using the app’ settings from the iPhone.

3. (Additional) I always see the pop up after successful login that I don’t have email configured, but when I click on it, it navigates me to browser and there when I give my valid account number, it shows an error message, ‘Invalid account no. Although I checked many times, I gave the correct account number.

### 1/5 — Why force location access to always?

*2026-04-05*

This is dumb move from developers. Make location access optional. 

Been using this app for over 2 years. Was working fine. Then they decided to give a facelift and ruined it.

## Frequently asked questions about Trust

### What can I do with the Trust Money app?

The Trust Money app allows you to manage your accounts, check balances, view transaction history, transfer funds within Trust Bank and to other banks, pay utility bills, and manage your debit and credit cards. It also provides enhanced security features and real-time alerts for your transactions.

### Is the Trust Money app secure?

Yes, the app is designed with enhanced security features, including advanced safety measures and a Transaction PIN, to ensure your transactions are secure. It is the official digital banking app of Trust Bank PLC, prioritizing user safety.

### How do I pay bills using the Trust Money app?

You can pay utility bills such as electricity, WASA, and gas instantly through the app. Simply navigate to the bill payment section, select your service provider, and complete the transaction with a few taps.

### Can I access Trust Money on my computer?

Yes, in addition to the mobile app, Trust Money offers a web-based module called Trust Money Web (iBanking) that allows you to access banking services via a web browser on your desktop or laptop.

### Is the Trust Money app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

## Version history (last 5 releases)

### 9.1.2 — 2026-08-27

•⁠  ⁠Added Face Verification for enhanced account security.
•⁠  ⁠Improved identity verification during device registration and Beneficiary add. 
•⁠  ⁠Performance improvements and bug fixes for a smoother experience.

### 9.1.1 — 2026-08-09

•⁠  ⁠Added Face Verification for enhanced account security.
•⁠  ⁠Improved identity verification during device registration and Beneficiary add. 
•⁠  ⁠Performance improvements and bug fixes for a smoother experience.

### 9.1.0 — 2026-07-23

•⁠  ⁠Added Face Verification for enhanced account security.
•⁠  ⁠Improved identity verification during device registration and Beneficiary add. 
•⁠  ⁠Performance improvements and bug fixes for a smoother experience.

### 9.0.9 — 2026-07-20

•⁠  ⁠Added Face Verification for enhanced account security.
•⁠  ⁠Improved identity verification during device registration and Beneficiary add. 
•⁠  ⁠Performance improvements and bug fixes for a smoother experience.

### 9.0.8 — 2026-06-25

Bug Fixes & Improvements

•⁠  ⁠Upay Fund Transfer is now live! Send money quickly and securely.
•⁠  ⁠View NID User Information directly within the app for a smoother verification experience.
•⁠  ⁠Performance improvements and bug fixes for a better user experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*