# TruStar FCU — user reviews

> 9 indexed App Store user reviews of TruStar FCU by TruStar Federal Credit Union, rated 4.80/5 from 1,890 ratings.

- Source: https://appshunter.io/ios/app/trustar-fcu/id1534775082/reviews
- App overview in markdown: https://appshunter.io/ios/app/trustar-fcu/id1534775082.md
- Rating breakdown: 5★ 1,671 · 4★ 138 · 3★ 32 · 2★ 11 · 1★ 38

## Most critical reviews (9 lowest-rated)

### 1/5 — New Online Banking

*2021-03-23*

The new layout of the checking and savings transactions is not as easy to read.  I am still learning to navigate the new system and that is my biggest concern.
Why do I need a nickname when everything is already taken?  Dumb

### 4/5 — Check copies

*2024-04-02*

Ever since the last update, the copies of my checks won’t load, which is frustrating. I liked the older version better.

### 5/5 — Happy with my bank!

*2026-07-10*

Very amazing people

### 5/5 — Customer Service

*2025-03-21*

Outstanding team of professionals! They always take care of their people!

### 5/5 — **IFalls

*2022-04-21*

I Love this AP but the BEST THING about TruStarFCU is Hands Down Sharleen Mitchell !!!
  Your The💣Shar!!🥰! Thanks for Everything you do!

### 5/5 — Key features are now missing

*2021-04-27*

Although the new app appears to offer more individualized settings, a few key features in the payment module were lost with this change.  Gone is the ability to sort your pending payments by payment date and you can no longer adjust a single instance of a reoccurring payment.  Your beta testers should include long term users of your applications.

### 5/5 — New app

*2021-03-23*

Very easy and fast!

### 5/5 — Great App!!

*2021-03-17*

This app is user friendly and offers great features!

### 5/5 — I just don’t like it

*2021-03-17*

I like the old one better. I can’t see my pending true pay items.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*