# TrustedHousesitters — The House & Pet Sitting App > Pet owners and sitters exchange pet care for accommodation globally. (iPhone/iPad app by TrustedHousesitters Ltd.) - Source: https://appshunter.io/ios/app/trustedhousesitters/id1292606611 (this page in markdown: same URL + `.md`) - Developer: [TrustedHousesitters Ltd](https://appshunter.io/developer/1292606610) - Category: Travel, Lifestyle - Price: Free - Rating: 4.80/5 from 15,649 App Store ratings · 744 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 152 MB - Languages: American English - Released: 2018-08-04 - Data updated: 2026-08-26 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/trustedhousesitters/id1292606611/reviews.md ## What is TrustedHousesitters? Pet owners and verified sitters connect to swap loving pet care for a place to stay on their travels. Sitters can find global pet sitting opportunities, providing in-home cat and dog sitting and get a place to stay on their travels in return. Pet owners travel with peace of mind, knowing their furry friends are looked after in their own home. Trust is all that our house sitters and pet parents exchange - no money changes hands between members. So, it’s easy for pet parents to find cat and dog sitters who are here for the right reasons. HOW IT WORKS FOR PET PARENTS… CHOOSE A MEMBERSHIP PLAN: Get a year of unlimited access to arrange in-home pet sitters. CREATE YOUR LISTING: Describe your home and pets, and add the dates you need pet care. REVIEW APPLICATIONS: See who’s applied and secure the perfect house sitter for your home and pets. HOW IT WORKS FOR SITTERS… CHOOSE A MEMBERSHIP PLAN: Get a year of unlimited access to arrange worldwide house sits. APPLY: Complete your profile and apply to sits in places you’ll love - whether you’re open to dog sitting, cat sitting or alpaca sitting! EXPLORE THE WORLD THROUGH HOUSE SITTING: Take care of pets in their own home and enjoy a place to stay in return. WHY DON’T PET SITTERS CHARGE? Unlike many traditional pet care services, our trusted pet sitters don’t charge because they’re passionate about pets. By swapping pet care for a place to stay, our pet and house sitters get the chance to explore the world while enjoying the company of pets. Owners enjoy peace of mind, while sitters explore the world and make a new, furry travel companion in every place they stay. WHY PET PARENTS LOVE USING THE APP… PETS ARE HAPPIER AT HOME Vets agree pets are happiest at home with this house sitting app. VERIFIED SITTERS No matter whether they’re cat sitters, dog sitters or goldfish sitters, our sitter members are third-party verified for peace of mind. EXPERIENCED SITTERS Whether you need an overnight dog sitter, rabbit or cat sitter, read sitter reviews and references to select someone who's right for your pet. UNLIMITED ACCESS TO PET CARE Benefit from unlimited access to arrange pet sitters all year round - including people open to long-term house sitting. 24/7 VET ADVICE LINE* Available for you and your sitter, anytime you need it. HOME AND CONTENTS PLAN* Get cover against damage, theft and accidents. SIT CANCELLATION PLAN* Claim compensation if sitters cancel last minute. MONEY BACK PROMISE* If you can’t find a sitter, we’ll refund you. WHY SITTERS LOVE THE APP… UNLIMITED ACCESS TO HOUSE SITS Arrange as many pet sitting opportunities as you like and explore the world through pet sitting. SAVE ON ACCOMMODATION Exchange loving pet care for a place to stay on your travels - it’s simple with our pet sitting app. ENJOY THE COMPANY OF PETS Make worldwide pet friends during your house sitting experiences. LIVE LIKE A LOCAL Get to know new places with a furry friend by your side. FREE ONLINE VET CONSULATIONS* Get free calls, video and chat with veterinary experts while you’re pet sitting. 2 GLOBAL AIRPORT LOUNGE PASSES* Claim two free passes in over 600 airports. ACCIDENT AND THIRD PARTY LIABILITY PLAN* You’re covered up to $1,000,000 per incident if a pet causes damage or injury to another person, their property or pets during a sit. SIT CANCELLATION PLAN* Get compensation in the unlikely event of a cancelled sit. “I have come to depend on TrustedHousesitters for my lovely senior dog's care whenever I travel. She's calm and happy when I return, not having to transition to another place. And every sitter has been marvelous in communicating, sending me updates, and leaving my house in great shape.” - Teresa, pet and home owner “We’ve met really interesting people, pets with great personalities and stayed in amazing places.” - Jill and Boggles, house and pet sitters *Terms apply. Some features are only available on Standard and/or Premium plans. ## Key features - Global pet sitting opportunities - In-home pet care - Accommodation in return for sitting - Verified sitters - Unlimited access to pet care - 24/7 Vet Advice Line ## What do users think of TrustedHousesitters? Overall sentiment: mixed **Pros** - 🌟 Excellent service - 🐶 Great for pet lovers - 🌍 Enables worldwide travel - 🏡 Comfortable home stays - 👍 Reliable and trustworthy **Cons** - 🐛 Buggy app with glitches - 💸 Expensive membership fee - 🔍 Difficult to find suitable sits - 🤖 Poor customer service - 🔒 Security concerns **Commonly reported bugs** - App crashes and freezes frequently - Inconsistent behavior across platforms - Unreliable push notifications - Issues with profile and account management - Inaccurate search results **Most requested features** - Ability to filter by pet type and number - Improved search functionality and filters - Better communication with homeowners - Refund option for unused membership - Multilingual support ## Recent user reviews (10 of 744) All indexed reviews: https://appshunter.io/ios/app/trustedhousesitters/id1292606611/reviews.md ### 5/5 — Great way to travel *2026-08-19* Update: HELP—In saved searches, ie., my search “Winter 2 weeks+,” I could start to scroll down the listings and immediately the map feature button would pop up below so I could look at where in the world those listings were rather than scroll through every single listing. Now the map button is nowhere to be found. I just updated the app too, to no avail😩 Help!! I’ve been on THS 2 years now both as a sitter and as a pet owner. We have met so many wonderful people and pets, and traveled to some great places. Til now the app has been really fabulous- recently however its been acting a little glitchy, and I’ve had to use the web, which is more time consuming and different to use than what I’m used to. I hope the developers can figure out a way to make the needed security updates while still allowing users of slightly older phones to use the app(??) Thanks! ### 1/5 — fire your IT people *2026-08-17* Don't update! Now you can't see it on the map🤬🤬🤬 ### 1/5 — Very disappointing service *2026-08-09, version 3.32.0* After many years paying an expensive subscription to Trusted Housesitters I am not able to access my account as I am not receiving the verification code to log in. Despite numerous contacts with this org to seek assistance I have had ZERO assistance and no effort at their end. I asked for my money back as I cannot access my account and they outright refused. On top of being locked out of my account, my last housesitting was a disaster. DO NOT WASTE UOUR MONEY ON THIS COMPANY! ### 5/5 — Incredible Platform *2026-08-05, version 3.32.0* Once I discovered Trusted House Sitters app it offered me the opportunity to firstly support and do good for people who once doubted the ability to trust easily. This app has created a way for owners to feel safe having people like myself to take care of their homes and animals. It also teaches us to expand responsibility when taking care on animal family members which is therapeutic for the soul. I’m truly grateful for this app as it’s allowing me to travel more also. Honestly an incredible platform that is growing daily. I highly recommend it. I personally absolutely love it. 🤗🫶🏼🤗 ### 2/5 — Where's the trust? *2026-08-02, version 3.31.0* Brilliant idea for what could be a great community. Works well until you encounter people who fail to abide by the golden rule. In good faith, you give them a great review despite the things on which they failed, but they give you a poor review for things they made up in their head. Enormous potential, Leadership needs to step up and create the culture it wants for the future or this ultimately will crumble as a ### 1/5 — Site is terribly clunky and confusing *2026-07-31, version 3.31.0* Definitely this site was designed by the C team. It’s time consuming not intuitive and hard to navigate and make changes. ### 4/5 — Good service *2026-07-30, version 3.31.0* Good app with good quality sitters. ### 1/5 — Don’t recommend *2026-07-29, version 3.31.0* This is an app with no live people that you can speak to and no way to resolve disputes. Best you will get is a generic AI chat bot that gives generic answers. Wasn’t impressed with the service and had not used it in a year. Didn’t realize they auto renew. After seeing the charge on the credit card I tried to cancel and receive a pro-rata refund. But, unless you cancel the one year renewal within 14 days of auto renewal (less than 4% of the way through the subscription) you are stuck paying the whole year. Also- note that they offer a large discount to keep you when you turn off auto renewal so even if you want to use the service, go to cancel and you will get a much better deal. I will not use or recommend them after the hassle of trying to work through this issue that most companies would assist you with. Zero customer support. ### 3/5 — They can do better *2026-07-27, version 3.30.0* My opinion, THS has been successful and enjoying their profits. Website is basic and needs improvement. You are a good website…not great. You can do better…find better leadership. ### 5/5 — One of the best ways to travel *2026-07-27, version 3.30.0* We love this app! It has allowed us to travel even more and meet amazing people and their pets. If you enjoy being with pets, you will love Trusted Housesitters! ## Frequently asked questions about TrustedHousesitters ### What does the TrustedHousesitters app do? The app connects pet owners with verified sitters who provide in-home pet care in exchange for a place to stay during their travels. Pet owners can find sitters for their cats, dogs, and other pets, ensuring peace of mind while they are away. Sitters can discover global opportunities to care for pets and explore new locations. ### How does the pet sitting exchange work without money? The core principle is trust and a swap of services. Pet owners offer their home and the company of their pets as accommodation for sitters. In return, sitters provide loving care for the pets. This model ensures that sitters are motivated by a genuine passion for animals, not just financial gain. ### What are the costs associated with using TrustedHousesitters? While no money changes hands between pet owners and sitters for the service itself, both parties need to choose a membership plan to gain access to the platform's features. These plans offer a year of unlimited access to arrange house sits or find sitters. ### What kind of pets can be cared for through the app? The app facilitates care for a wide variety of pets, including cats and dogs. Users can find sitters experienced with different types of animals, and the platform mentions opportunities for sitting with animals like alpacas and goldfish, indicating a broad scope of pet care. ### What benefits do pet owners receive? Pet owners benefit from having their pets cared for in their own familiar environment, which is generally less stressful for animals. They gain peace of mind knowing their pets are looked after by verified and experienced sitters. Additional benefits include a 24/7 vet advice line and a home and contents plan for added security. ## Version history (last 5 releases) ### 3.35.0 — 2026-08-21 This update includes minor bug fixes and improvements for a better overall experience. ### 3.34.0 — 2026-08-17 Premium and Standard members can now boost their listings via the app, plus we've made improvements to how search map results refresh, along with a few minor updates and fixes. ### 3.33.0 — 2026-08-10 We've made improvements to the sitter's photo gallery and the listing location map experience, along with a few minor fixes to keep everything running smoothly. ### 3.32.0 — 2026-08-03 We've refreshed our app icons and splash screen, made improvements to map navigation, and enhanced accessibility when using search filters. Plus, fixed a few minor bugs to keep everything running well. ### 3.31.0 — 2026-07-28 We've added an extra layer of security when updating an email or password on your account, plus some fixes and improvements for a better overall experience. ## Apps similar to TrustedHousesitters | App | Rating | Price | Category | | --- | --- | --- | --- | | [Rover – Pet Sitters](https://appshunter.io/ios/app/rover-pet-sitters/id547320928) | 4.9 (515,783) | Free | Travel | | [Wag! 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*