# TrustID Chip Reader

> App to scan and verify NFC chips in passports and ID cards. (iPhone/iPad app by TrustID Ltd..)

- Source: https://appshunter.io/ios/app/trustid-chip-reader/id1591455859 (this page in markdown: same URL + `.md`)
- Developer: [TrustID Ltd.](https://appshunter.io/developer/990217318)
- Category: Business
- Price: Free
- Rating: 1.70/5 from 3 App Store ratings · 86 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 14 MB
- Languages: American English, Dutch, French (France), German (Germany), European Spanish
- Released: 2022-02-23
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/trustid-chip-reader/id1591455859/reviews.md

## What is TrustID Chip Reader?

This TrustID app allows you to securely scan and verify the NFC chip in your passport or ID Card.

## Key features

- Scan NFC chips
- Verify passport data
- Verify ID card data
- Secure scanning

## What do users think of TrustID Chip Reader?

Overall sentiment: negative

**Pros**

- 🚀 Quick scan when it works
- 👍 Straightforward process (when functional)
- ✅ Worked first time for some users

**Cons**

- 🐛 Frequent passport chip scan failures
- 🐛 App not recognized after download
- 🐛 Camera not opening/black screen
- 🐛 Browser redirection issues
- 🐛 Frustrating and time-consuming
- 🐛 Works inconsistently across devices/browsers
- 🐛 Poor user experience
- 🐛 Difficult to use
- 🐛 Useless error messages
- 🐛 Repeatedly fails at the last step
- 🐛 Requires workarounds (restarting, changing browser)
- 🐛 Not fit for purpose
- 🐛 Causes significant stress and delays
- 🐛 Inconsistent with Safari on iPhone
- 🐛 Requires specific browser (Chrome) for some users
- 🐛 Can lead to data loss/progress reset
- 🐛 Support is unhelpful/unresponsive

**Commonly reported bugs**

- Passport chip scan fails repeatedly
- App not recognized even after download
- Camera not opening or showing a black screen
- Browser link does not redirect to the app
- App gets stuck on the welcome screen
- Camera not working even with permissions
- App loops back to download prompt
- QR code expired error
- App freezes
- Cannot upload photos of passport
- Camera fails after passport photo scan
- Stuck at scanning chip stage
- AI fails to recognize app is downloaded

**Most requested features**

- Improve app stability and reliability
- Fix browser redirection issues
- Provide clear instructions for users
- Ensure app works with default browsers
- Make the app compatible with all devices and browsers
- Improve error message clarity
- Allow manual ID check as an alternative

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/trustid-chip-reader/id1591455859/reviews.md

### 5/5 — easy

*2026-05-22, version 4.123.1*

this was super easy just took a quick pic then it scanned the chip - took less than a minute

### 1/5 — Read the reviews

*2026-05-11, version 4.123.1*

Took me over an hour to get the nfc chip scan to work… everything else worked fine, even scanning my passport details, it was just the chip scan part. After reading through the reviews and trying a few different things recommended by others, it finally worked. I started by downloading Google chrome and setting it as my default browser instead of safari, restarted the whole process there, and it still wouldn’t work. I then fully turned my phone off and once I restarted it I went back onto Chrome and fortunately it had saved my progress, so then it just took me back to the final stage (aka. the scanning part) and hurrah, it magically worked! Would give this app 0 stars if I could.

### 4/5 — Wanted to add a positive review!

*2026-05-08, version 4.123.1*

Seems like there are mainly negative reviews on this app, so thought I would add a positive experience! The only thing I struggled with was I thought I had to take a photo of the front of the passport at first (it mentions the chip so many times that I had it in my head that I needed to photograph the front cover). It was only after the first couple of tries that were rejected that I realised I needed to take a photo of the photo page first 🤦‍♀️ Once I did that correctly the rest was plain sailing, the selfie worked correctly and so did the chip reading - just ensure you place your phone on top and let go of it!

### 5/5 — Good app

*2026-04-15, version 4.123.1*

The reviews for the app are no longer relevant, just used for my passport check and all worked first time with no issues.

### 1/5 — Failed at last step

*2026-03-24, version 4.123.1*

Tells me I haven’t downloaded the app when I have and won’t scan passport chip.

### 1/5 — Useless

*2026-03-15, version 4.123.1*

Took what should have been 5 minutes and turned it into a frustrating hour experience. Total trash. Should have opted out of this and save the hour of life.

### 5/5 — Good app

*2026-03-07, version 4.123.1*

To me it worked as it supposed to. Pretty straightforward. I don’t understand the other reviews maybe since then they improved the app

### 1/5 — Why is my government job using some dodgy 1 star app that doesn’t work?

*2026-02-27, version 4.123.1*

I’ve tried using this on 4 different devices but it didn’t work, I’ve tried resetting my phone, allowing pop ups but nothing is having any effect. It’s a joke that government jobs use such a terrible and unreliable app. I can’t even imagine the amount of data leaks this app has had. I expect better.

### 1/5 — What a joke!

*2026-02-24, version 4.122*

You can’t upload your documents  on this app. No one answers the phone line. Makes me really angry that charities are using this and losing volunteers as a result!

### 1/5 — Make sure to use safari

*2026-02-23, version 4.122*

Quite bad application, took me a while to work it out.
Basically u need to open the link with safari to get a prompt at the top to allow you to continue using the app for id verification.
I was using brave and it wasnt showing.
Hopefully might save some ppl time.

## Frequently asked questions about TrustID Chip Reader

### What does the TrustID Chip Reader app do?

The TrustID Chip Reader app allows you to securely scan and verify the NFC chip that is embedded in your passport or ID card. It provides a digital method for confirming the authenticity of these identification documents.

### What kind of documents can be scanned?

This app is designed to scan and verify the NFC chips found in passports and ID cards. It focuses on extracting and validating the secure data stored within these official identification documents.

### Is this app free to use?

Yes, the application is available for free. There are no in-app purchases or advertisements mentioned, indicating a completely free user experience.

### What is the primary use case for this app?

The primary use case is for individuals who need to digitally verify the authenticity and data contained within the NFC chip of their passport or ID card. This can be useful for various security and verification purposes.

## Version history (last 5 releases)

### 4.127 — 2026-05-28

Minor bug fixes and performance improvements.

### 4.126 — 2026-05-26

Minor bug fixes and performance improvements.

### 4.123.1 — 2026-02-24

Minor bug fixes and performance improvements.

### 4.122 — 2026-01-14

Minor bug fixes and performance improvements.

### 4.121 — 2025-12-04

Minor bug fixes and performance improvements.

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[trustid chip reader](https://appshunter.io/ios/topics/trustid-chip-reader) · [pasport chip](https://appshunter.io/ios/topics/pasport-chip) · [chip reader dog](https://appshunter.io/ios/topics/chip-reader-dog) · [dog scan chip](https://appshunter.io/ios/topics/dog-scan-chip) · [chip reader](https://appshunter.io/ios/topics/chip-reader) · [chip checker](https://appshunter.io/ios/topics/chip-checker) · [passport chip reader](https://appshunter.io/ios/topics/passport-chip-reader)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*