# TrustYou — user reviews > 86 indexed App Store user reviews of TrustYou by TrustYou GmbH, rated 3.90/5 from 60 ratings. - Source: https://appshunter.io/ios/app/trustyou/id782384310/reviews - App overview in markdown: https://appshunter.io/ios/app/trustyou/id782384310.md - Rating breakdown: 5★ 41 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 13 ## Newest reviews (10 of 86) ### 2/5 — App Doesn’t work on my phone *2026-06-23, version 5.55.13* Although I can login my account on desktop, on this app I can’t pass through login page. It keeps coming to the same login page. Help!!! ### 3/5 — Not available for IOS *2026-05-03, version 5.55.13* New Trustyou CXP should be available for IOS ### 4/5 — เกือบดี *2025-09-17, version 5.55.13* ใช้งานยากนิดนึง ### 2/5 — Dashboard Keeps Loading *2022-08-14, version 5.55.1* The dashboard section might have glitch. Keeps loading all the time. Please fix. ### 4/5 — Pretty good. *2021-09-03, version 5.2.33* Not as good as the desktop version but it certainly gives me the info I need on the go and allows me to respond and navigate intuitively. The most frustrating and infuriating part is I o come up with nickname to submit my review. Every attempt has been taken. ### 2/5 — Un enfer comme application *2021-07-19, version 5.2.32* Vaut mieux être un vieux et passer avec un pc car avec l’application aucun accès aucune visibilité… et le site web via un téléphone : l’enfer ### 4/5 — Needs improvement *2021-06-06, version 5.2.25* Nice app but there are some points that need to be improved or added. For example; This Year option -under the inbox / time frame- is not working properly. It needs to be updated as of actual day, every time. Some features can not be accessible. ### 1/5 — Problem with the app *2020-02-28, version 5.1.5* I can’t see the review it automatically the review page turns white page ### 1/5 — Worst app ever *2020-02-13, version 5.1.5* Worst app ever, you cannot even log in 9 times out 10, crashes constantly, functionality is primitive ### 1/5 — Application *2020-02-12, version 5.1.2* Cannot open to see scores on app. The app has some problem. Only can read the comments given. Incase no comments it just shows a blank screen. Need to work on this urgently. Even cannot see the entire card with room number etc as shown on desktop. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t login - tried multiple times *2025-03-20, version 5.55.13* This app literally makes no sense, you can’t acess a single thing. ### 1/5 — unable to log in *2025-02-19, version 5.55.13* please fix the issues with the log in UI and ensures that it works properly ### 1/5 — Dark Mode *2024-02-07, version 5.55.13* It's hard to see if the review has been viewed, white and light grey was hard to see, I hope There's a dark mode setting. ### 1/5 — Inexploitable ! *2023-05-27, version 5.55.11* L’application n’est pas ergonomique. Impossible de répondre de façon personnalisée aux avis clients depuis l’application donc inexploitable et inutile. Une grosse mise à jour SVP ! ### 1/5 — Horrible App *2022-07-20, version 5.49.0* Since this app’s inception till now it is full of glitches and bugs, always crashes, always has login errors and just generally not seamless and user friendly at all for hotel managers ### 1/5 — Doesn’t work iPhone iOS 15.2 need improve.. *2022-01-17, version 5.38.0* Doesn’t work iPhone iOS 15.2 need improve.. ### 1/5 — Iphone 7 Plus *2021-08-01, version 5.2.33* Not updating at all. Can’t refresh ### 1/5 — Aplicativo não abre *2021-06-04, version 5.2.25* O aplicativo não está abrindo. No início pediu usuário e senha, voltava pra tela de login e ficava em loop nesse sentido. Agora está travado. ### 1/5 — App not working *2020-12-20, version 5.1.20* The app is not working at all ### 1/5 — TrustYou *2020-07-18, version 5.1.11* Poor app doesn’t allow you to reply to TrustYou reviews. ## Most praised reviews (10 highest-rated) ### 5/5 — Great experience *2022-04-26, version 5.47.0* TrustYou did really a great job here. The app offers the best functionalities that we normally used to find only in the desktop version and it’s really easy to use. Great achievement! Congratulations ### 5/5 — FD *2021-12-11, version 5.37.0* We’ll see. Just downloaded ### 5/5 — Matt B *2021-07-26, version 5.2.33* The app is stable and user friendly. The dashboard is intuitive and the platform combines all platforms and reviews. Overall a good app to track hotel reputation and respond to guests. ### 5/5 — Using it since 3 years *2021-07-09, version 5.2.31* Amazing only need to be with notification options ### 5/5 — Great app *2021-06-27, version 5.2.25* All in one place and easy to access ### 5/5 — Easy to use! *2021-04-15, version 5.2.11* This has made life so much easier for hotel staff. I like the UI and the overall functionality. Highly recommend! ### 5/5 — Sleek design and great functionality *2021-04-15, version 5.2.10* Really satisfied with both TrustYou as a company and the app itself, highly effective and does just about everything I need it to do ### 5/5 — Newly updated *2021-04-08, version 5.1.22* The mobile app has been updated over the last few months. Many more features available. ### 5/5 — Love the latest upgrade *2021-03-14, version 5.1.20* The app was upgraded and it is perfect. Direct replies to booking and google reviews from one place. Receiving notification about each new review. Using my reply templates to manage it easily. ### 5/5 — Abu Sultan 202020 *2021-03-02, version 5.1.20* Hi, I can’t see anything I installed Version 5.1.2 also now working Can you please tell me how to use it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*