# TruVideo

> Video platform for recording, sending, and tracking customer videos. (iPhone/iPad app by TruVideo, Inc..)

- Source: https://appshunter.io/ios/app/truvideo/id1337738505 (this page in markdown: same URL + `.md`)
- Developer: [TruVideo, Inc.](https://appshunter.io/developer/1097516701)
- Category: Business, Productivity
- Price: Free
- Rating: 2.60/5 from 82 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 51 MB
- Languages: American English
- Released: 2018-01-25
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/truvideo/id1337738505/reviews.md

## What is TruVideo?

NOTE: This app must be used in conjunction with a TruVideo customer account.

TruVideo is a video platform for recording, sending and tracking videos.

The TruVideo iOS app allows users to:

- Create a customer entry
- Record one or multiple videos
- Upload recorded videos to the cloud
- Email a link to those videos
- Text a link to those videos

The TruVideo app is effective in sharing narrated video with individuals who are unable to be physically present. Markets for this app include automotive service, automotive sales, pest control, insurance claims, real estate, home inspections and many others.

## Key features

- Record videos
- Send video links via email
- Send video links via text
- Track video engagement
- Create customer entries
- Upload videos to cloud

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/truvideo/id1337738505/reviews.md

### 2/5 — trash

*2023-08-21, version 2.5.5*

Can’t zoom, orientation changes inconsistently with actual orientation of phone, deletes videos when screen shuts off.

### 1/5 — Your lucky if it even works

*2023-06-29, version 2.5.3*

While using the app sending videos is like gambling 1/100 times you’ll win better off using messenger. App doesn’t send videos half the time let alone even upload them. Has to be the worst app I’ve ever used by far not to mention makes you login in every time you use it I would give 0 stars if I could

### 1/5 — Tru video sucks

*2023-06-13, version 2.5.3*

Snap cell better

### 1/5 — Hate it

*2023-05-04, version 2.5.3*

Videos delete out of no where

### 1/5 — Terrible.

*2023-05-04, version 2.5.3*

Deletes videos if screen goes black. Also exits out of the app every time your phone locks.

### 2/5 — Newer phone

*2023-03-05, version 2.5.3*

It always deletes my video while it’s on pause.

### 1/5 — HATE TRUVIDEO

*2023-03-03, version 2.5.3*

VIDEOS JUST DELETE OUT OF NO WHERE AND TECHS GET ALL THE BLAME DUMB APP

### 5/5 — Simple tool, great customer service

*2022-12-15, version 2.5.3*

They continue to listen and take feedback from Dealers to improve the technology. Its clear they want to help service departments and are dedicated to making that happen

### 5/5 — Easy to use!

*2022-12-15, version 2.5.3*

This app is very simple to use, just click on the repair order a shoot a video!

### 1/5 — Not a suitable app for professional use

*2022-12-02, version 2.5.3*

The app is incredibly “buggy” and many features are just a pain to use. When ever I try using this app it just kills my workflow and diminishes my efficiency. If you have the option to find or use a different app, please do. Not worth it for a company worth 5mil

## Frequently asked questions about TruVideo

### What is TruVideo?

TruVideo is a video platform designed for recording, sending, and tracking videos. It allows users to create customer entries, record videos, upload them to the cloud, and then share links to these videos via email or text message.

### What are the key features of TruVideo?

Key features include the ability to record one or multiple videos, upload them to the cloud, and send links to these videos through both email and text messages. It also allows for the creation of customer entries and tracking of video engagement.

### Is TruVideo free to use?

The provided information indicates that the app itself is free. However, it explicitly states that the app must be used in conjunction with a TruVideo customer account, implying that account access may involve costs or be part of a business service.

### Who can benefit from using TruVideo?

This app is effective for sharing narrated video with individuals who cannot be physically present. It is particularly useful for markets such as automotive service and sales, pest control, insurance claims, real estate, and home inspections, among others.

### What devices is TruVideo compatible with?

The description specifically mentions the TruVideo iOS app, indicating compatibility with Apple devices running the iOS operating system.

## Version history (last 5 releases)

### 2.5.5 — 2023-07-26

- Add banner with link to TruVideo Enterprise mobile application.

### 2.5.3 — 2022-10-17

Bug fixes and performance improvements.

### 2.5.2 — 2022-09-28

Bug fixes and improvements

### 2.5.1 — 2022-09-14

Bug fixes and improvements

### 2.5 — 2022-09-09

- iOS 15.0 and up compatibility
- Fixes & improvements

## Apps similar to TruVideo

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Ford DiagNow](https://appshunter.io/ios/app/ford-diagnow/id1591949444) | 4.6 (903) | Free | Business |
| [CDK Modern Retail CRM](https://appshunter.io/ios/app/cdk-modern-retail-crm/id1288617058) | 2.2 (289) | Free | Business |
| [TradePending Video (Snapcell)](https://appshunter.io/ios/app/tradepending-video-snapcell/id994088148) | 2.9 (29) | Free | Business |
| [nextup mobile](https://appshunter.io/ios/app/nextup-mobile/id1170667623) | 1.8 (103) | Free | Business |
| [DriveCentric](https://appshunter.io/ios/app/drivecentric/id1086120432) | 4.7 (7,235) | Free | Business |
| [CRM by DealerSocket](https://appshunter.io/ios/app/crm-by-dealersocket/id1453920054) | 4.6 (2,566) | Free | Business |

## More apps by TruVideo, Inc.

- [Bivo: 2nd Phone Small Business](https://appshunter.io/ios/app/bivo-2nd-phone-small-business/id1560208812)
- [TruVideo Enterprise](https://appshunter.io/ios/app/truvideo-enterprise/id1612684953)
- [CDK ServiceView](https://appshunter.io/ios/app/cdk-serviceview/id6468603087)
- [KMS Video](https://appshunter.io/ios/app/kms-video/id6749406369)

All apps by TruVideo, Inc.: https://appshunter.io/developer/1097516701

## Related topics

[soto](https://appshunter.io/ios/topics/soto)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*