# TruWest Credit Union

> Mobile banking app for account management, transfers, bill pay, and ATM/branch location. (iPhone/iPad app by TruWest Credit Union.)

- Source: https://appshunter.io/ios/app/truwest-credit-union/id530563862 (this page in markdown: same URL + `.md`)
- Developer: [TruWest Credit Union](https://appshunter.io/developer/530563867)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.78/5 from 5,160 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 101 MB
- Languages: English, Chinese
- Released: 2012-06-28
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/truwest-credit-union/id530563862/reviews.md

## What is TruWest Credit Union?

Access your TruWest accounts anytime, anywhere with the free TruWest Credit Union Mobile Banking app. View your account balance, make transfers, view and activate your cash back offers, pay bills and find branches and ATMs nearest to you. It’s easy and safe money management while you’re on the go.

To learn how we protect your privacy, please visit http://www.truwest.org/documents/privacy_notice.pdf

## Key features

- View account balances
- Make transfers
- Activate cash back offers
- Pay bills
- Find branches and ATMs

## What do users think of TruWest Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile banking
- 💡 Great Zelle integration
- 🔒 Secure app
- 👍 User-friendly interface
- 👍 Excellent customer service

**Cons**

- 🐛 Zelle not working
- 🐛 Unreliable check deposit feature
- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 🔍 Cluttered layout
- 🔍 Unintuitive design

**Commonly reported bugs**

- Check deposit not working after iOS 16 update
- Login process is broken
- App freezes when trying to access certain features

**Most requested features**

- Update app to support latest iOS features
- Improve bill pay functionality
- Add more customization options
- Streamline account management

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/truwest-credit-union/id530563862/reviews.md

### 1/5 — Doesn’t work

*2026-07-13, version 2026.4.2.2*

I have 2FA set up and I get a text, but there’s no place to enter said text when logging in. Why?

I wish I could rate negative.

### 1/5 — Not as good as it used to be

*2026-06-24, version 2026.01*

The app works, but the recent updates are poor. This used to be a simple, straightforward app that worked. Now it is slow, clumsy, harder to use. I was just trying to search transactions and could not update the search criteria easily

### 1/5 — Ugh site down again

*2026-06-06, version 2026.01*

Too many updates that take the website down when I need it.

### 1/5 — Lower your expectations

*2026-06-01, version 2026.01*

No access to trurewards visa points and Zelle no longer works.  Employees continue to blame ‘system consolidation’ that took place almost 6 months ago.  Find another credit union.

### 5/5 — Good

*2026-05-28, version 2026.01*

Good

### 5/5 — Number one credit union

*2026-05-23, version 2026.01*

The Customer Service the welcome you received when you walk in the door they acknowledgment of who you are ill be a member with them forever

### 1/5 — It sucks

*2026-05-21, version 2026.01*

Your app sucks. I can not log into it even after changing the password

### 3/5 — New interface is not better

*2025-12-03*

I don’t like that you have to click ‘login’ every time the app starts just to get to the login prompts. I understand that there needs to be a way for new users to sign up, but the ‘sign up’ should be the extra click since users only do that once. 

I agree with other reviewers in that the user interface in the last couple of updates is more difficult and clunky than it used to be.

Having said that, it is a still decent app and I use it a lot.

### 5/5 — Easy App

*2025-11-22, version 2025.7.2.1*

Wish they were all this easy to use.  It’s a keeper.  Also love the CU.  Great team.

### 2/5 — Bad update

*2025-10-30, version 2025.7.2.1*

Bring back Face ID sign in

## Frequently asked questions about TruWest Credit Union

### What can I do with this mobile banking app?

This app allows you to access your TruWest Credit Union accounts anytime, anywhere. You can view your account balances, make transfers between accounts, view and activate your cash back offers, and pay your bills. It also helps you find the nearest branches and ATMs.

### Is this app free to use?

Yes, the TruWest Credit Union Mobile Banking app is free to download and use. There are no charges associated with accessing your accounts or performing transactions through the app.

### How does the app help with managing my money?

The app provides easy and safe money management while you are on the go. By offering features like balance checks, transfers, bill payments, and ATM/branch locators, it simplifies your financial tasks and keeps you in control of your funds.

### What if I need to find a physical location?

The app includes a feature to find branches and ATMs nearest to your current location. This ensures you can easily access physical services or cash when needed, even when you are away from home.

## Version history (last 5 releases)

### 2026.4.2.2 — 2026-07-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2026.01 — 2026-04-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.10.1.4 — 2025-12-09

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.7.2.1 — 2025-09-15

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.05 — 2025-06-19

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

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| --- | --- | --- | --- |
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| [NWFCU Mobile Banking](https://appshunter.io/ios/app/nwfcu-mobile-banking/id576019232) | 4.9 (15,733) | Free | Finance |
| [Andrews FCU Mobile](https://appshunter.io/ios/app/andrews-fcu-mobile/id689426531) | 4.6 (3,754) | Free | Finance |

## More apps by TruWest Credit Union

- [TruWest Card Manager](https://appshunter.io/ios/app/truwest-card-manager/id1432159183)

All apps by TruWest Credit Union: https://appshunter.io/developer/530563867

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
