# TSB Business Mobile — user reviews > 144 indexed App Store user reviews of TSB Business Mobile by TSB Bank plc, rated 4.10/5 from 28 ratings. - Source: https://appshunter.io/ios/app/tsb-business-mobile/id1282462499/reviews - App overview in markdown: https://appshunter.io/ios/app/tsb-business-mobile/id1282462499.md - Rating breakdown: 5★ 21 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 5 ## What do users think of TSB Business Mobile? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive interface - 🚀 Fast and quick transactions - 🔒 Secure banking platform - 📱 Works well on mobile devices - 💼 Good for business banking - ⭐ Reliable and stable performance - 🎯 Simple and straightforward navigation **Cons** - ❌ Outdated compared to competitors like Monzo - 🐛 App freezes and runs slowly after login - 📄 Cannot download bank statements as PDF - 🔔 Missing transaction notifications/alerts - 💳 Cannot manage direct debits or freeze cards - 🧾 Limited features compared to personal app - 🔐 Browser access issues for business accounts - ⚠️ Cheque deposit feature frequently fails - 🚫 Cannot access multiple business accounts simultaneously - ❌ Missing receipt capture functionality **Commonly reported bugs** - Long freeze/pause after login - Cheque scanning consistently fails or errors - Browser login hangs when entering authentication code - App logs out unexpectedly during transactions - Cookie preference prompts prevent account access - Cannot load multiple business accounts - Transaction date display changed/inconsistent - Slow performance and occasional crashes - Login denied with correct credentials - WiFi dependency for app functionality **Most requested features** - Push notifications for incoming/outgoing transactions - PDF bank statement downloads - Ability to manage multiple business accounts in one app - Direct debit cancellation from app - Cheque mobile deposit with photo capture - Card freezing functionality - Payment approval/countersigning system - Standing order creation from app - Transaction time stamps - Receipt capture and categorization - Account linking by alternative identifiers - Online payment authentication without app redirection - Balance alert notifications for overdraft warnings - Transaction history filtering and export options ## Newest reviews (13 of 144) ### 4/5 — Tsb business app *2026-06-08, version 8.22.0* Very good do most of my day to day activities on app but need more functionality to perform day to day tasks without going to PC or laptop. ### 2/5 — It’s Average *2026-06-03, version 8.22.0* It’s very dated and nothing special ### 3/5 — Cheque Deposits *2026-04-21, version 8.21.1* I have a customer who doesn’t do online banking and always sends me a cheque, Iimits are not high enough, I would sooner deposit a cheque and wait 24hrs for it to be cleared than driving 5 miles to a local branch, as the local branch was closed. You then could be queuing which all takes time out my day. ### 4/5 — Overdrawn Notification *2026-04-17, version 8.21.1* App is ok, but we definitely need notifications to alert us when our account is come down to a particular balance, or has become overdrawn. Every other banking app has this. Stranger why TSB Banking doesn’t. ### 3/5 — TSB App Outdated *2026-04-10, version 8.21.0* The app is basic, akin to apps back in 2016. It is no match for other bank apps such as Monzo. The app offer way too little ### 3/5 — Mr Gavin Farrand *2026-03-21, version 8.20.1* Ok wish you had notifications of money coming in on iPhones etc ### 4/5 — All works except paying in cheques. *2026-03-16, version 8.20.1* Every time I try and pay in cheques it errors every time. Same error message appears, as a valid payment method TSB should have tested this prior to it going live to users. ### 3/5 — Hope to add notifications message for receiving or spend money *2026-02-01, version 8.19.0* On phone ### 4/5 — TSB *2026-01-06, version 8.18.0* Easy to use but still no access to bank statements ### 5/5 — Great Banking App *2025-12-07, version 8.17.0* I have been happy with TSB since joining them and can say that the app is the best out of any banks I’ve been with. Highly recommend ### 5/5 — Very easy to use *2025-12-05, version 8.17.0* Very easy to use only if you can add bank statements to it so you won’t need to send it by post ### 5/5 — Mr *2025-12-03, version 8.17.0* Excellent ### 5/5 — Best *2025-11-22, version 8.17.0* Best ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of space *2026-05-03, version 8.21.1* there is no way to review payments for dual authorisation accounts e.g. charities ### 1/5 — Not fit for purpose *2026-04-21, version 8.21.1* This App and the underlying account was set up for a personal bank account. It does not allow international payments to be made easily. There is no way of submitting an exact amount for foreign payments against invoices which is unbelievable. ### 1/5 — Long delay *2026-03-26, version 8.20.1* Is good when is working, but a long freeze pause after log in. This happened after the last upgrade about 2/3 months ago ### 1/5 — Hopeless TSB *2026-03-10, version 8.20.1* TSB still haven’t addressed the problem with using the app to pay a cheque in. It’s only been about 2 years. Guess they’re not bothered in sorting it as Santander are taking them over and happy to let them sort it out!!! ### 1/5 — Cheque paying in very flaky *2026-01-22, version 8.19.0* Cheque paying in extremely sensitive and flaky. ### 1/5 — Amateur bank *2025-12-08, version 8.17.0* Half the basic features missing that you get with other banks. Can’t freeze cards or anything. Rather irritating they never fix anything or improve. ### 1/5 — Worst bank app I have ever used *2025-12-05, version 8.17.0* Not happy ### 1/5 — Terrible - no access to download official pdf statements *2025-10-14, version 8.14.0* I have been recently trying to acquire finance for by business to purchase some vehicles. TSB business app does not allow you to download any form of official PDF statements. You call TSB for a statement and they will not help with this! You can only download them in a CSV format which is not an official document therefore you cannot apply for any kind of finance. Not good at all for TSB and now considering switching and banking elsewhere which is an inconvenience but will be beneficial in the long run ### 1/5 — Can’t download statement. Need to improve more *2025-09-09, version 8.14.0* Can’t download statement and print them from app. Not happy ### 1/5 — References *2025-07-17, version 8.13.0* Terrible Bank . ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-07-02, version 8.23.0* A good user friendly app ### 5/5 — Great bank *2026-06-22, version 8.23.0* Very good service and accessible ### 5/5 — Lovely jubbly *2026-06-18, version 8.23.0* Lovely jubbly ### 5/5 — Chair *2026-05-12, version 8.21.1* Easy and safe to use ### 5/5 — Amazing services *2026-04-02, version 8.20.1* It actually is in the name, “Life Made More” but I think it should also say, Life made more easier. lol ### 5/5 — very easy to use *2026-03-31, version 8.20.1* love the app smooth and handy ### 5/5 — App *2026-03-07, version 8.20.0* The app is absolutely fantastic and I am over the moon, however, if it could send notifications each time, there was a transaction it would make the app 100% in my eyes ### 5/5 — Amazing *2026-02-23, version 8.20.0* Best app ever ### 5/5 — Ms z malik *2025-12-22, version 8.18.0* Very happy with TSB bank, best customer service. Best app, Easy to use ### 5/5 — Excellent *2025-12-18, version 8.18.0* Excellent service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*