# TSIC — user reviews > 28 indexed App Store user reviews of TSIC by TSIC, INC, rated 2.47/5 from 114 ratings. - Source: https://appshunter.io/ios/app/tsic/id1476056526/reviews - App overview in markdown: https://appshunter.io/ios/app/tsic/id1476056526.md - Rating breakdown: 5★ 29 · 4★ 2 · 3★ 10 · 2★ 10 · 1★ 55 ## Newest reviews (8 of 28) ### 2/5 — Video function drops continuously *2021-01-25, version 2.7* The video function on this app is dropping the call every 10 seconds. I’m told it’s because too many are using it at once but since this is the only way ( except text/chat) to meet, capacity needs to be increased. I just met my Mentee this month and it’s difficult to establish any kind of relationship when I can’t even finish a sentence. The chat function is ok but doesn’t really allow for familiarity. If this is the only way for me to talk face to face during the pandemic, developers need to fix this problem or go back to allowing Zoom ### 2/5 — User Interface needs work *2021-01-21, version 2.7* The interface of the app could cut out the side bar menu. It’s not necessary to have it if the home page already has most of those buttons. I also don’t really understand the purpose of the upload listing as its own button on the bottom panel. It would function better as chat feature. ### 1/5 — Many unresolved problems in 2.1 *2020-09-09, version 2.2* Messages are dropped regularly, error msg when trying to log a session that gives no info. ### 1/5 — Barely Usable *2020-09-08, version 2.1* For some reason, this app doesn’t support dark mode? Am I really expected to change a bunch of settings on my phone just to be able to write text messages back and forth? For what amounts to a monitored texting platform, the implementation of this app is horrible. Hopefully TSIC can work this out since they are being so strict about their rules during a time of crisis. ### 1/5 — Too many bugs *2020-05-08, version 1.9* I can’t see what I’m typing and very poor communication with how to login ### 1/5 — It’s obviously bad. *2020-04-27, version 1.8* The consensus on the reviews of this app is that it is poorly constructed and executed. From functionality to design. I will be reaching out to corporate to see if I can help get this app to where it needs to be for my fellow Mentors. ### 1/5 — SUPER BUGS *2020-04-27, version 1.8* Just trying to text with my mentee gave me numerous errors and glitches. This app is an example of how to NOT put out an app before the bugs are worked out. ### 1/5 — Pretty useless without notification pushes *2020-04-22, version 1.7* You have to babysit the app and see if someone make a changes or replies there I no notifications or reminders. It is a nice idea but not fully formed yet. Needs targeted full end to end testing with real users. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mentor *2026-02-20, version 6.12* This app has so many glitches. Every time I'm chatting with my mentee an error code pops up. The video chat function never works. ### 1/5 — Bad *2025-12-18, version 6.12* So complicated to use and is always broken and needing updates ### 1/5 — Garbage app - no school should select this app *2023-11-29, version 5.7.1* Terrible with awful support. The faq’s dont even describe how to make a call. Their continued reaponse- download the app again. Dreadful. ### 1/5 — Horrible App *2022-10-31, version 5.6.5* My students and I waste so much time trying to use this app. ### 1/5 — No notifications *2021-03-02, version 2.8* I have tried all the troubleshooting options and still, no notifications that I have a message. Very frustrating! ### 1/5 — App will not work with iPhone 12 *2020-12-01, version 2.4* When I purchased a new phone, I downloaded this app, but it does not work. The app downloads, but the main screen lacks the links to click anything. I am not able to go past the main screen, as there is nothing to tap. Help! ### 1/5 — Difficult *2020-11-05, version 2.2* Very difficult and cumbersome Do not like it. Can’t edit the session logs. Unable to share links. Very aggravating ### 1/5 — The code isn’t being sent to my email *2020-10-09, version 2.2* I’ve waited for a while and I need a code to get a password ### 1/5 — TSIC *2020-09-12, version 2.2* I can’t enter data on some of the reports I am to fill out for my mentee’s credits ### 1/5 — app is bad. *2020-09-10, version 2.2* can’t use it in dark mode, it’s ugly, you can’t use it on the iPad (which is the only device I have). you technically can use it on the iPad, it’s just the screen is completely unable to read. you can’t use it in dark mode, so are we all just expected to change a load of settings just to use a barely functional app? the app is horrible, when in reality, it’s just a basic texting app with features that don’t work. 0/5 if I could. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2024-08-01, version 5.9* This is a great way to keep up with my mentee ### 5/5 — Video Chat is a great addition *2021-01-17, version 2.7* This app has come a long way since we went virtual back in March. While there are still a few things lacking, it’s a huge improvement since the video feature became available. ### 5/5 — TSIC using technology during unprecedented pandemic *2020-05-01, version 1.8* Deploying this app in time for the close out of schools across the state was brilliant. We can still setup mentoring session, virtually check in on our students and log hours ensuring their success. Great work! ### 3/5 — Accessibility *2025-09-17, version 6.8* The first thing I noticed about this update was how small the text size seemed. I can still read it but if my vision were impaired it would be a huge struggle. I got curious and turned on the zoom feature on my phone but the app itself definitely did not support the zoom and I can’t find any app setting to fix the text size. There is a very visible contrast when I type my messages out, my keyboard letters are normal and then the app letters are tiny next to it. ### 3/5 — Great program low application *2022-11-01, version 5.6.5* Yes, this app was a nice addition, due to quarantine that made everything a world of chaos with infections and spread. The app needs some more improvements with fixing the total overlay and trying to further improve the basic functions, such as the video great item to use since the zooms are timed and some can’t attend due to a variety of reasons, but it’s better to learn how to walk then to run. ### 3/5 — Please add additional function *2020-04-16, version 1.6* I cannot see the input of the screen, also if we could add skype in the sessions it would be much better. I understand you are monitoring both sides of the screen. Therefore, I don’t understand why we can’t do a FaceTime thing. ### 3/5 — Review *2020-04-14, version 1.5* Cannot do anything yet, cannot see input my email is nonexistent and I don’t even know who my mentor is yet ### 3/5 — Text *2020-04-10, version 1.5* White on white text doesn’t really work ### 3/5 — Cannot see inputs *2020-04-08, version 1.5* I cannot see what I type in, as the text appears white in the prompt; I keep on typing the wrong numbers but I cannot see what I typed incorrectly ### 2/5 — Limited Mentor Toolkit Functionality *2022-08-24, version 5.6.1* The tool gives access to the Mentor Toolkit which is actually a PDF on a Google drive. The issue is you cannot download or print sections of the document as needed which makes it useless. Furthermore the app does not allow sending a support request or feature enhancement request. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*