# TST Ebike — user reviews > 42 indexed App Store user reviews of TST Ebike by Shenzhen Epc Technology Co.,Ltd, rated 1.50/5 from 60 ratings. - Source: https://appshunter.io/ios/app/tst-ebike/id6467175054/reviews - App overview in markdown: https://appshunter.io/ios/app/tst-ebike/id6467175054.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 50 ## Newest reviews (14 of 42) ### 1/5 — Not even connecting *2026-04-22, version 1.0.5* This app is useless. It doesn’t even connect to the e-bike I bought ### 1/5 — Doesn’t work *2026-04-08, version 1.0.5* This app doesn’t even work it doesn’t want to connect to anything and if it doesn’t it just disconnects ### 1/5 — Doesn’t connect!!! *2026-04-07, version 1.0.5* No matter how hard I try it won’t connect and also it said my e-bike goes 28 but it only hits 23 ### 1/5 — The app doesn’t work *2026-02-24, version 1.0.5* The app doesn’t work with my TST R002 even though I’ve tried it several times and at several different locations. Please fix it. ### 1/5 — Bluetooth dont work *2026-02-10, version 1.0.5* My bike manual told me to use this app and the bluetooth onlyworks when renaming it ### 1/5 — No *2026-01-09, version 1.0.5* Horrible ### 1/5 — App does not work *2025-03-02, version 1.0.5* Bluetooth keeps timing out, my phone connects but to the bike but not the app itself. ### 1/5 — Pitiful *2025-03-01, version 1.0.5* Awfulness ### 1/5 — Can’t connect *2025-02-24, version 1.0.5* Horrible App!! Spent hundreds on dollars on their device and the app refuses to connect. No resources any where on how to troubleshoot. Complete scam and waste of my time and money!! ### 1/5 — Horrible. My iPhone connects to my bike, but your app times out and can find my bike. *2025-02-08, version 1.0.5* Horrible. My iPhone connects to my bike, but your app times out and can find my bike. ### 1/5 — Horrible app, won’t even work. DO NOT USE THIS APP *2024-12-29, version 1.0.5* This app is so bad, it won’t even pair to my scooter it just says “Bluetooth connection timed out” and sends me back to the homepage. Horrible app!!!! ### 1/5 — Useless *2024-12-14, version 1.0.5* Doesn’t work at all and can’t pair to my scooter with the app, complete waste of time ### 1/5 — Can’t connect *2024-10-27, version 1.0.5* No matter what I can’t get the app to pair with my scooter but my phones Bluetooth will connect to the scooter. Ig this is what you get when you buy a “cheaper” option. ### 1/5 — can’t connect. cant go faster *2024-10-19* bike goes 20. i want it to go 30. need the app for that. app won’t connect. cant go 30. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bluetooth doesn’t work *2026-08-14, version 1.0.5* I tried to connect the Bluetooth many times, but it didn’t work ### 1/5 — Doesn’t even work *2026-08-03, version 1.0.5* Tried pair my bike but I can’t even sign up without it glitching on me. I’ve tried like ten times. ### 1/5 — Fix app asap *2026-07-23, version 1.0.5* Got r9 and can’t even bind it to my e-bike even though it’s connected to the Bluetooth ### 1/5 — Really BAD!! *2026-06-27, version 1.0.5* I bought a TST Buddy Pro Folding e-bike. I try to ‘bind’ it to the app but just will NOT work. When I initially press the ‘binding device’ button, the TST Buddy Pro does show up, but when I press ‘binding’ it take me to a next screen where it wants me to select my E bike model from these pictures however, none of the pictures have any words or descriptions. It’s purely just a picture and none of the pictures actually match my bike. They NEED to add ‘words’. I tried randomly selecting each of the three and then putting in a name. But then I get a message about failing to name it or something like that. This app is really bad. Please FIX it. Add Words to the models. ### 1/5 — WORST APP EVER *2026-06-26, version 1.0.5* I was honestly so excited to try my new E-bike R002 but when it came time to bind my bike it absolutely ruined my experience it’s so hard to work around the app and not only that but the binding system absolutely SUCKS if you’re on ISO fix this immediately! ### 1/5 — Doesn’t work *2026-06-24, version 1.0.5* Yeah nothing happens ### 1/5 — TST R7 *2026-06-23, version 1.0.5* Yea, does not want to bind. Evan using AI to determine all the possible issues and resolutions could not fix this. The e-bike is awesome, the app is total junk!! ### 1/5 — App does not work *2026-05-22, version 1.0.5* I tried to connect the app to my E bike, but it says it cannot find the device🤨 ### 1/5 — The app doesn’t work *2026-05-20, version 1.0.5* When I first got the app I tried to connect my TST by following the instructions. But when I tried following the instructions the Bluetooth didn’t work for me and I checked settings to see if was on and it was. After that I tried 10 more times but then eventually gave up. ### 1/5 — Review *2026-05-16, version 1.0.5* I have a TST R002 and the app doesn’t work or connect at all, I’ve tried a dozen times but still. Please update the app or fix it somehow. ## Most praised reviews (6 highest-rated) ### 5/5 — ANGEL *2026-05-29, version 1.0.5* Why does the App Home Screen say ANGEL? Can that be changed? ### 5/5 — Great support *2026-01-10, version 1.0.5* My E-bike had a issue, were able to fix the issue by calling the phone number, they shipped us parts and solved the issue with ease ### 5/5 — Nice *2025-05-21, version 1.0.5* So the bike was only getting to 22 but I found out about this app and it connected to the bike immediately and worked it now goes 28 thanks ### 4/5 — Bluetooth?? *2026-08-13, version 1.0.5* Tried to pair it to my Bluetooth but then the bike would just not connect bc i heard you could unlock the speed if you get the app but every time i try to it never works ### 2/5 — Not so great! *2026-08-08, version 1.0.5* So the e-bike is amazing but this app will not download it to my phone it doesn’t even work I’m having so much trouble with it but riding is still fine ### 2/5 — I Wish It Work *2024-12-17, version 1.0.5* Put in my information and it connected. I thought everything was going to work but I was wrong. The VS4 Max is an electric scooter model with the ability to run up to 19 mph. The only thing is the app won’t allow it. It really stinks that I can get it to go any faster. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*