# TSX — user reviews > 50 indexed App Store user reviews of TSX by TSX Entertainment LLC, rated 3.80/5 from 234 ratings. - Source: https://appshunter.io/ios/app/tsx/id1614872560/reviews - App overview in markdown: https://appshunter.io/ios/app/tsx/id1614872560.md - Rating breakdown: 5★ 155 · 4★ 7 · 3★ 4 · 2★ 6 · 1★ 62 ## What do users think of TSX? Overall sentiment: negative **Pros** - 💡 Innovative billboard advertising opportunity - 👍 Simple and user-friendly app interface - 🎯 Affordable way to advertise on Times Square - ⚡ Quick and straightforward submission process - 🎉 Great for special occasions and surprises - 📱 Easy payment integration with Apple Pay **Cons** - 🐛 App frequently crashes and won't load - ❌ No available time slots for months - 🚫 Login and registration failures - 📧 Email verification system not working - 💔 Company appears abandoned with no updates - 🤐 Non-existent customer support - ⏱️ Video duration doesn't match advertised length - 💸 Payment taken but content not displayed - 🔍 Live footage not showing in app - 📵 Website links broken and outdated - 😤 Content rejection without clear explanation - 🔐 Inconsistent content moderation policies **Commonly reported bugs** - App won't load or open - Login and sign-up functionality broken - Email verification not sending - Payment processing errors - Black/blank screen on startup - Video playback duration shorter than purchased - Content rejection with vague 'platform security' errors - No available dates showing despite claimed availability - Checkout process crashes - Video not displaying at scheduled time despite approval **Most requested features** - Regular app maintenance and updates - Transparent communication about service status - Clear content moderation guidelines - Notification system for available slots - Refund processing system - Live billboard feed in app ## Newest reviews (18 of 50) ### 3/5 — Not Responding *2025-01-07* I am a social media influencer. I want to showcase my content on billboard in times square. I downloaded the app but the TSX app not working. Feeling so bad. ### 2/5 — What happened? *2024-12-20* The app stopped opening slots and now I can’t even log in. Is it down for the season? Come back. ### 1/5 — is this still working? *2024-11-24, version 1.26.0* Can’t sign in, no free dates when I checked two months ago ### 1/5 — Sign & doesn’t show any slots avalibility *2024-11-21, version 1.26.0* I’m unable to sign the app and it doesn’t show any available slots what is the problem ### 1/5 — does it still work? *2024-11-02* are you still able to use this? I haven’t seen any open slots on this for months. Does anybody know if this app even works anymore? ### 1/5 — Once Great, Now Unreliable 💔 *2024-10-23* I used to love the TSX app for the opportunity it provided for anyone to showcase photos and videos on their Times Square billboard. It was a great way to promote, but unfortunately, that's no longer possible. Over the past several months, they’ve rarely opened slots for users, making it difficult to use the billboard as we once could. It’s been frustrating seeing such a great app and service change so drastically. I hope they bring back the features and accessibility that made it so special in the first place. For now I’d have to give it a 1 ⭐️ rating! ### 1/5 — Liars *2024-10-10, version 1.26.0* Sold out for 2 months after they lied about scheduling ### 1/5 — Horrible app / Does not work anymore !! / customer service non-existent *2024-10-06, version 1.26.0* I’ve been using the app around a year now. At the beginning, the app had some date available to book your featured video. Now as of August 2024 the app has become a ghost town, there are ZERO available dates to book, no customer support whatsoever, their social media have been inactive for months now. I believe the company has shut down and can’t even at the very least let the public and its customer know. So many people are wondering why there are no dates on the app. NO JOKE, I have contact customer support about five times in like 2 months and have not gotten any response back. And I doubt they will respond to this review. Don’t bother trying to get a feature video in time square, I believe the company does not exist anymore. ### 1/5 — No available time whatsoever *2024-09-02, version 1.26.0* No available time. Very frustrating. ### 1/5 — No free dates *2024-08-27, version 1.26.0* No free dates 🥲 ### 2/5 — Why are there no free dates? *2024-08-22, version 1.26.0* Why are there no free dates? 😭 ### 1/5 — Not working. *2024-08-20* No available time at any day with no announcements of what’s going on. The website has not been updated since March. Is the app abandoned??? ### 1/5 — Ugh *2024-08-17, version 1.26.0* Doesn’t work ### 1/5 — For some reason there is no available times slots at all *2024-07-23* No available times at all. Cant click on any date ### 1/5 — Cannot get the refund for they cancel the order *2024-06-30, version 1.25.0* They cancel the order! But I cannot get the refund all day !!! Please give me back 40 US dollars ### 1/5 — Paid and not displayed *2024-05-30, version 1.25.0* Spent $40- got the notification and was waiting and photos never showed. Rip off!! ### 1/5 — It didn’t play my video *2024-05-22, version 1.25.0* I paid $40.00 and it didn’t show my video. I have been waiting all day and at exactly 08:30pm nothing popped up. It was for my fan club. I’m very upset. ### 1/5 — False *2024-05-18, version 1.25.0* Says 15 seconds but tan for 3 seconds. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t load *2025-01-13, version 1.26.0* This app doesn’t work or load ### 1/5 — Error *2025-01-08, version 1.26.0* No se puede crear cuenta / iniciar sesión ### 1/5 — Doesn’t works anymore *2025-01-04, version 1.26.0* It doesn’t works anymore. I think they are out of business ### 1/5 — Server is unavailable *2024-12-27, version 1.26.0* They just have the app but it’s not maintained ### 1/5 — No funciona *2024-12-21, version 1.26.0* Es un asco. No funciona ### 1/5 — App not working *2024-12-20, version 1.26.0* Please update ### 1/5 — Unable to register *2024-12-15, version 1.26.0* I have been trying since days to register on this app so that i can get a chance to advertise. It doesn’t send the email and allow to register. ### 1/5 — Website not working *2024-12-12* Website links says not found, email to login doesn’t work for them to send me a link to my email? Is this in business still? ### 1/5 — Unable to Sign Up *2024-12-06* I am really excited to surprise my family by presenting our pictures on Times Square but this app doesn’t work to sign up and whole time wasted. ### 1/5 — CANNOT ACCESS *2024-12-04* I have been trying for weeks to access this app, without success. I even had someone else download it and it just keeps coming up with an error. Same error when I hit app support. ## Most praised reviews (10 highest-rated) ### 5/5 — Alkiel Reyes *2024-06-09, version 1.25.0* Me gusta mucho su servicio es lo mejor publicidad que pagado ### 5/5 — Billboards made affordable *2024-04-08* Never thought I could afford a Times Square are billboard. What an awesome opportunity for small businesses to be able to advertise on the big screen. ### 5/5 — TSX billboard *2024-04-07* I ordered to have my gf on the billboard in Times Square for her birthday and it was one of the best surprises she had I would give this a 100% they did forget the first picture of the slideshow I sent but it was AWESOME ### 5/5 — Great and cheap *2024-03-23* They have a great customer service and very fast. Also they have one of the biggest screen on Time Square ### 5/5 — Unique, one-of-a-kind NYC experience! *2023-12-27* So cool and groundbreaking to be able to put content on one of Times Squares largest billboards! It’s extremely easy. All you have to do is follow the content guidelines and your submission will be accepted. Amazing and unforgettable experience for gifting or surprising family + friends in town! Highly recommend 😊 ### 5/5 — I LOVE It *2023-08-01* we had a wonderful moment, really enjoyed it. i can't believe it work ### 5/5 — Great App *2023-06-18* Amazing App. Used twice and pretty cool experience. Also straight forward. Make sure to edit image as you cannot revise once approved. ### 5/5 — Super Bowl from Times Square    ‌ *2023-03-31* I visited New York when it was Super Bowl and TSX broadcasted the game live and you used the app to listen in. It was amazing, one of the best experiences ever. There were 1000s of people watching the game and tuning in to the Rihanna Half-Time show. I truly hope that they will keep creating these watch parties. Thank you! ‌ ### 5/5 — Great Idea *2023-01-26* Got a recommendation from a friend that you could upload a 15-sec videoclip to the largest billboard at Times Square. Felt to good to be true, so I had to try it. Downloaded the app and it was very simple. You just upload a video clip and pick day and time and pay with Apple Pay directly on the app. And I went down to Times Square got notification that it was about to go live. And when I saw it in real life, it was massive and kind of surreal. Recommend anyone to try it, it’s pretty cool. ### 5/5 — We surprised our daughter!!! *2023-01-26, version 1.0.1* We celebrated our daughters sweet 16 by using the app and upload a slideshow. Like the layout and design of the app, very simple and worked perfectly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*