# TT Router — user reviews > 58 indexed App Store user reviews of TT Router by Shenzhen NearbyExpress Technology Development Company Limited, rated 2.73/5 from 55 ratings. - Source: https://appshunter.io/ios/app/tt-router/id1515060464/reviews - App overview in markdown: https://appshunter.io/ios/app/tt-router/id1515060464.md - Rating breakdown: 5★ 22 · 4★ 1 · 3★ 2 · 2★ 0 · 1★ 30 ## Newest reviews (19 of 58) ### 1/5 — Won’t send codes *2024-05-13, version 1.0.35* Anyone find a way to log into the app, unable to get it to send log in codes. Just about useless as it is. ### 1/5 — No support *2024-03-03, version 1.0.35* Taotronics got out of the router business and they did not honour warranty obligations. Poor company ethics ### 1/5 — App Officially Now Unsupported *2024-01-31, version 1.0.35* I have 4 of these bought in 2021. I moved house and needed to change the config. To my surprise it’s now impossible to get a login code using this app and this is the ONLY way to configure them. I have been emailing back and forth with Tao Tronics support and they say that ‘devices have a lifetime’ and the app no longer works and they are out of warranty. They proposed a possible 10% refund if their supervisor approves it. It’s not a warranty issue because the hardware is absolutely fine. It’s their choice to not support the app which is ridiculous if not illegal because it was sold under false pretences. Bizarrely this app that I am writing this review on STILL available in the App Store but beware it’s useless as you never get the email back with the code to login and Tao Tronics have acknowledged this is the case. ### 1/5 — Can no longer log into app! *2024-01-29, version 1.0.35* Tried emailing support for help and nothing Perhaps time to toss this router and replace in 2024 ### 1/5 — App stopped working *2024-01-20, version 1.0.35* It doesn’t send verification codes to my email anymore. My taotronics mesh wifi system stopped working and i need to reset it from the app but it doesn’t let me in because it stopped being able to send verification codes. ### 1/5 — App and router not accessible *2024-01-18* Just like many others reported the app is currently not accessible due to server issues. Therefore the routers cannot be accessed for maintenance or settings. Currently they are still working however with no access basically. Time to shop for a new system. ### 1/5 — App Doesn’t Work Anymore *2024-01-07, version 1.0.35* App doesn’t work anymore, type in my email, but code is not sent, can’t get in to use it. I’ve read of others having same issue. ### 1/5 — Keine Nutzung der App nach einem Jahr *2024-01-03* Ich habe dieselbe Erfahrung gemacht wie andere Nutzer. Ich habe die Geräte vor drei Jahren auf eBay gekauft. Bis vor einigen Wochen konnte ich mich in die App einloggen. Jetzt werden nach Eingabe der E-Mail-Adresse keine Verification Codes mehr versandt. Der Support fragt nach der Bestellnummer und ob das Gerät innerhalb der letzten zwölf Monate gekauft wurde. Wenn nicht, gibt es eben keinen Support mehr und es ist kein Zugriff mehr auf die Einstellungen des Roters möglich. Nie wieder werde ich ein Produkt dieses Herstellers kaufen. ### 1/5 — Kein Login mehr möglich *2024-01-02* Es ist dringend eine neue Version raus. Seit iOS 17 geht das nicht mehr!!! ### 1/5 — Ernsthaft? Kein Support mehr? *2024-01-01* Ohne App ist der Router nicht mehr konfigurierbar. So etwas sollte verboten werden. ### 1/5 — App Login nicht mehr möglich *2023-12-18* Der Login in der App ist nicht mehr möglich…damit kein Zugriff auf die Konfiguration ### 1/5 — The app topped working. *2023-12-11, version 1.0.35* The app stopped working. Got another mesh system. I believe I can use the power bricks elsewhere. The rest goes into garbage. ### 1/5 — paperweights *2023-11-08* customer support responded with something about irreparable server issue and they can offer a partial refund. i’m sure it’ll be through TT only, prompting you to buy another chinese piece of junk that’ll be in a landfill within 2 years. the routers are more than capable, but now completely unusable unless they remove login credentials from the app or someone ports some other firmware to these. ### 1/5 — App no longer works *2023-11-03, version 1.0.35* Can’t sign in to the app. Contacted customer care. Waiting to hear back. ### 1/5 — App Doesn’t Allow Login *2023-10-31, version 1.0.35* Cannot login to the app. Network error. Can’t control the router without the app so the equipment is useless. ### 1/5 — No access to routers *2023-10-30, version 1.0.35* It appears that this item is no longer supported. Unable to log into my account which makes my mesh system no longer useful. No customer support. ### 1/5 — App doesn’t allow login, no way to control the router *2023-10-30, version 1.0.35* Taotronics stopped updating the app and thier server seems to be down. The only way to set up the router is through the app, so losing the app renders the router useless. ### 1/5 — Netzwerkfehler beim Verifizierung Code abrufen *2023-10-30* Kein Zugriff auf den Router mehr möglich. Fehler beim anfordern des Verifizierung Code iOS 17. ### 1/5 — App doesn't work not able to login *2023-10-17, version 1.0.35* The app doesn't let's you login and doesn't work. Always errors out saying Network connection issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Locked Out *2025-01-29, version 1.0.35* Like others here. This app has basically made your router worthless. Technical support is also non existent. Completely locked out. ### 1/5 — Can’t log in *2025-01-04, version 1.0.35* The 3 routers have worked great but the app forgot the username and I have been able to log in for years. Foolishly I bought 3 more Taotronics routers to expand coverage in my backyard but the app won’t let me log in. I keep getting a network error when I request the code. I redownloaded the app - same error. ### 1/5 — Cannot log in *2024-10-28, version 1.0.35* iOS app doesn’t work ### 1/5 — Envío de código al correo no lo manda *2024-09-26* No me da opción para mandar el código al correo ### 1/5 — Pésimo *2024-08-25* Me pide consigo pero no me da la opción de mandar al correo el código ### 1/5 — Great for years now can’t access settings *2024-08-10, version 1.0.35* Aug 2024 update… the routers are still functioning but I just checked and I still cannot use the app or adjust settings…and need to add the spare I had put up- but without app access I cannot expand my network or make any changes to it. So, I’m stuck. I guess I need to bite the bullet and buy some other brand even though these seem like great quality since the company has had about a year or so to fix the app and has not done so. —- I recently changed and upgraded my internet provider and can finally take advantage of some of the advertised speeds these routers should support… even in 2024, they’d be ok after I spent hundreds on them back in 20, but unfortunately the new internet provider took longer to get to my area than anticipated…but now the app is apparently dead, locking us out of the settings. I recall when I first used it a code was not required and somewhere along the way they made it more secure by having it email you a code- now it doesn’t email you the code, and you are locked out. If they fix the issue and I can adjust settings- seriously, I can’t even turn the router lights on/off anymore without access- I would up the rating… ### 1/5 — Cannot get login code on iOS *2024-07-27, version 1.0.35* Cannot get login code for iOS have emailed support plenty of time ### 1/5 — The app does not work. Why? *2024-07-15, version 1.0.35* The app does not work. Why does it not work. Is there an alternative app. I have wasted money if the app does not work. Big disappointment. Give me some direction! ### 1/5 — Mesh Router App Garbage *2024-07-09, version 1.0.35* App doesn’t even work anymore hence can use the router. Customer support zero feedback. AVOID this company at all costs ### 1/5 — App no longer works! *2024-05-30, version 1.0.35* Can’t get into app anymore, won’t send a code. This morning my Apple devices couldn’t connect to wifi and taotronics said my password to connect to wifi wasn’t correct….but it is. Unplugged and plugged in router again and system came up and allowed App,e devices to connect. How bad is this! Time for a new mesh router!! ## Most praised reviews (10 highest-rated) ### 5/5 — Glad to see the app back *2022-06-18* This app was removed from the App Store for some reason. Happy it’s back ### 5/5 — App is easy to use and intuitive *2021-03-22* Bought this three mesh router set after much consideration. The app works seamless with the routers and was easy to use and set up. ### 5/5 — App makes router even better *2021-02-21* My coverage and speeds have gone through the roof with this mesh system and the app allows you easy setup and monitoring. Highly recommended! ### 5/5 — Great app to manage and monitor the TT mesh wifi system *2021-02-19* I really like this app. Simple to setup and configure the mesh routers. Easy to change the basic settings. I like how it shows what devices are connected and lets you rename them or group them together. Also shows current transfer throughput to each device. ### 5/5 — App works *2021-02-07, version 1.0.27* App works and was able to setup my mesh. Lots of admin rules you can add to your devices ### 5/5 — Easy Setup *2021-02-03* I've been using this mesh system for about two weeks now with zero issues. The app is easy and I didn't have to fuss with anything, and the router themselves have been great. ### 5/5 — Works Great! *2021-01-26* This app makes it easy to set the router up. No issues with it, and it’s easy to use. Simple and straightforward with simple set up instructions. ### 5/5 — Easy set up *2021-01-17* No problems at install, the system works fine, all the connected devices work seamlessly. ### 5/5 — Easy to set up and works well *2021-01-16* No issues with set up and managing WiFi easy and straightforward. No issues so far. ### 5/5 — Simple and easy set up *2021-01-06* Took about 10 min to set up everything. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*