# Tucson 311 > Official app for reporting non-emergency city issues and accessing local government services. (iPhone/iPad app by City of Tucson.) - Source: https://appshunter.io/ios/app/tucson-311/id6473331747 (this page in markdown: same URL + `.md`) - Developer: [City of Tucson](https://appshunter.io/developer/461947982) - Category: Utilities - Price: Free - Rating: 4.40/5 from 124 App Store ratings · 8 written reviews indexed - Age rating: 12+ - Requires: iOS 18.0 · 145 MB - Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more - Released: 2023-11-29 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tucson-311/id6473331747/reviews.md ## What is Tucson 311? The official Tucson 311 app is designed to provide residents and visitors connection to local government resources and services in the Tucson area. It is an efficient tool for reporting non-emergency concerns like potholes, graffiti, light outages, and park maintenance needs. By submitting and viewing requests through the mobile app, residents can track their reports for updates and provide additional information when needed. Tucson 311 can be reached via phone by dialing 3-1-1 for information and service requests. The Tucson 311 app or calling 3-1-1 is not for emergencies. Please call 9-1-1 if you are having an emergency ## Key features - Report non-emergency concerns - Track request status - Submit additional information - Connect to local government resources - View service requests ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/tucson-311/id6473331747/reviews.md ### 2/5 — Water leak at Pinecrest Park. *2026-05-02, version 6.2.1* A dog faucet is leaking, evidenced by a steady flow of water saturating the area where children play. It is Friday night and the water department says it is a nonemergency. Really? By tomorrow I wonder how much potable water will be lost. I read that Arizona’s access to Colorado River is being curtailed. Our underground reservoirs, with less water in them, could lead to soil subsidence and potential cracks to buildings located above the reservoirs. I will walk my dog to the park over the weekend to monitor the Parks Department “nonemergency” response. Thank you. ### 1/5 — Good idea, very poor implementation *2026-01-23, version 6.2.1* You want citizen input? I don’t think you do. Why require an account to report issues needing your attention. Immediately removed app. ### 1/5 — Doesn’t seem to do what it’s supposed to *2025-07-10, version 6.2.1* I submitted a junk vehicle and the complaint was closed immediately and was told to go to the city website for clarification of the closing, I couldn’t find my complaint. No resolution. I submitted a second time, let’s see how this goes. ### 1/5 — Ridiculously ineffective *2025-07-02, version 6.2.1* This app does not work, AT ALL. Ridiculous that anyone paid for this app to be developed, much less expecting citizens to use this to effect change. Waste of taxpayer funds. 0/10 do not recommend. ### 1/5 — Bad *2025-06-19, version 6.2.1* Homepage it’s nothing in it. It’s a complete blank. It’s literally push a button and figure it out You’re redirected to multiple pages where they demand all your personal information and if you read terms of services, it says they can sell everything and you have no legal recourse ### 5/5 — Tucson *2024-12-27, version 5.17.0* Thank you for taking care of our city. ### 5/5 — Dire work Needed *2024-12-02, version 5.17.0* We have requested some dire work needed at this location to enter our small neighborhood for many months and no repair has been started at all to get this fixed!! You keep Closing this as completed Why do we as taxpayers get denied for a small piece of road that is falling apart and is getting dangerous to slow down off of Tanque Verde to enter our residences??? ### 5/5 — It’s about time! *2024-09-14, version 5.17.0* A great way to get things Reported and Done In Our great city. Thank You Tucson ## Frequently asked questions about Tucson 311 ### What kind of issues can I report with Tucson 311? Tucson 311 allows you to report non-emergency concerns such as potholes, graffiti, light outages, and park maintenance needs. It is designed for issues that do not require immediate emergency response. ### How can I track my reports in Tucson 311? Once you submit a request through the Tucson 311 app, you can view your reports and track their status for updates. You can also provide additional information if needed to assist with the resolution. ### Is Tucson 311 for emergencies? No, Tucson 311 is strictly for non-emergency concerns. For any emergency situations, please call 9-1-1 immediately. ### What devices does Tucson 311 support? Currently, Tucson 311 is supported on iPhone devices. The app was last updated on April 24, 2025, with version 6.2.1. ### What is the age rating for Tucson 311? Tucson 311 has an age rating of 12+. This indicates it is suitable for users aged 12 and older. ### How often is Tucson 311 updated? The app was last updated on April 24, 2025, indicating ongoing development and maintenance. The latest version available is 6.2.1. ### Does Tucson 311 have ads? No, Tucson 311 does not contain advertisements. It is a free application provided by the City of Tucson. ### What is the user rating for Tucson 311? Tucson 311 has a strong user rating of 4.4 stars, based on 58 ratings. This suggests a generally positive user experience. ## Version history (last 5 releases) ### 7.0.0 — 2026-08-14 - Language support improvements and translations are available in the mobile app where enabled. ### 6.2.1 — 2025-04-24 - Accessibility improvements (WCAG) - Map improvement in duplicate request detection - User account logout improvement ### 6.1.0 — 2025-02-20 - Accessibility improvements (WCAG) - Switch to ArcGIS Maps, for platform consistency - UI Updates ### 5.17.0 — 2024-07-17 - Upgrade iOS version - Fix inability to scroll request questions when using larger (accessible) font sizes ### 5.16.0 — 2023-11-30 No release notes. ## Apps similar to Tucson 311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Phoenix G2 FSA Mobile](https://appshunter.io/ios/app/phoenix-g2-fsa-mobile/id955963280) | 3.2 (57) | Free | Utilities | | [AVAS](https://appshunter.io/ios/app/avas/id1304605531) | 4.1 (737) | Free | Utilities | | [Tucson Electric Power](https://appshunter.io/ios/app/tucson-electric-power/id1113722030) | 2.2 (129) | Free | Utilities | | [TricoMO](https://appshunter.io/ios/app/tricomo/id1517073621) | 5.0 (1) | Free | Utilities | | [Goettl](https://appshunter.io/ios/app/goettl/id6464720563) | 3.3 (11) | Free | Utilities | | [City Utilities – My Account](https://appshunter.io/ios/app/city-utilities-my-account/id1534801228) | 4.6 (4,863) | Free | Utilities | ## More apps by City of Tucson - [Tucson](https://appshunter.io/ios/app/tucson/id388838907) - [GoTucsonParking](https://appshunter.io/ios/app/gotucsonparking/id951267746) All apps by City of Tucson: https://appshunter.io/developer/461947982 ## Related topics [tucson water](https://appshunter.io/ios/topics/tucson-water) · [tucson 311](https://appshunter.io/ios/topics/tucson-311) · [city of tucson water](https://appshunter.io/ios/topics/city-of-tucson-water) · [tucson](https://appshunter.io/ios/topics/tucson) · [tucson electric power](https://appshunter.io/ios/topics/tucson-electric-power) · [gotucson](https://appshunter.io/ios/topics/gotucson) · [defy tucson](https://appshunter.io/ios/topics/defy-tucson) · [tucson streetcar](https://appshunter.io/ios/topics/tucson-streetcar) · [city of las cruces](https://appshunter.io/ios/topics/city-of-las-cruces) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*