# TuGo® Wallet — Your wallet card on the go! > Digital travel insurance wallet for accessing policy cards and contacting support. (iPhone/iPad app by North American Air Travel Insurance Agents Ltd.) - Source: https://appshunter.io/ios/app/tugo-wallet/id1276440034 (this page in markdown: same URL + `.md`) - Developer: [North American Air Travel Insurance Agents Ltd](https://appshunter.io/developer/1063406996) - Category: Travel - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 22 MB - Languages: English, French - Released: 2017-09-14 - Data updated: 2026-07-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tugo-wallet/id1276440034/reviews.md ## What is TuGo® Wallet? TuGo, one of Canada’s leading travel insurance providers, brings you TuGo Wallet—access your policy information by storing your wallet cards all in one place! Key features include: - TuGo wallet card(s) – Leave your printed policy information at home, and easily access your electronic wallet card(s) while travelling. - Contact numbers to call TuGo anytime, anywhere - Bilingual support – TuGo Wallet automatically opens in English or French, based on your language preference. ## Key features - Store digital wallet cards - Access policy information - 24/7 global customer service - Location-based contact numbers - Bilingual support (English/French) ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/tugo-wallet/id1276440034/reviews.md ### 1/5 — Using app *2026-04-02, version 1.5.0* I entered my policy number and dob and says the information doesn’t match !?!? ### 5/5 — Great policy *2025-01-26, version 1.5.0* I’ve used the app for a few years. Rarely have we used the medical part to make a claim but when we have it’s been easy. The bonus is that when the airline is late, we get an automatic text and a choice of sitting in the airport lounge or getting $40 per person listed on the policy. Last year over $500 was paid out to my family for delays alone! The policy was a fraction of that. This is just an added piece of cash that comes back to us. This is awesome because we only bought it for the medical, but this is a little extra bonus. ### 1/5 — App broken for 3 years. Company doesn’t care *2024-08-28, version 1.5.0* App doesn’t work. Policy doesn’t match. Don’t waste your time ### 1/5 — No Match on Policies *2024-01-23, version 1.5.0* I have two policies with the company but couldn’t get them into the app. The app hasn’t been updated for 3 years. It is still promoted in their policy emails. It would have been nice to have this feature. ### 1/5 — Ask for Internet Connection *2023-08-02, version 1.5.0* Asks for internet connection even though it has one. App does not work. ### 1/5 — Non Functional *2023-04-12, version 1.5.0* This app keeps asking for an internet connection even though one is present. The app is also most frozen and unresponsive. Absolutely useless! ### 1/5 — Doesn’t load to wallet *2023-01-11, version 1.5.0* Frustrating as even password reset doesn’t work ### 1/5 — Doesn’t work *2022-10-25, version 1.5.0* I was hoping that the developers of this app would have noticed the previous bad reviews and fixed the issues. Too much to ask for, I guess. ### 5/5 — Wallet Cards *2022-10-24, version 1.5.0* This app is exactly what it was intended for; your digital wallet cards. This way you can carry your cards digitally instead of having to print them off for your trip. It is clear this app was never intended for accessing your policy. You need to go to the MyTugo website and register an account to view your policy. Very standard process and easy to follow. Tugo insurance has been great for me thus far and I am confident that if I need to submit a claim, they will take care of me and satisfy my needs. ### 1/5 — What a Useless App *2022-07-01, version 1.5.0* This app is a piece of crap, I can’t even add my policy that I purchased as advised by the selling agent. I hope I am not regretting buying a policy from these guys, otherwise if I have any difficulty should a claim need to be made, I will be filing legal action and thanks to technology I have a digital footprint with TU which supports my transaction. ## Frequently asked questions about TuGo® Wallet ### What is TuGo Wallet? TuGo Wallet is a free travel app that allows you to store your travel insurance policy information and digital wallet cards. It provides easy access to your policy details and connects you with TuGo's 24/7 customer service. ### Is TuGo Wallet free to use? Yes, TuGo Wallet is completely free to download and use. It is offered by TuGo, a leading travel insurance provider in Canada. ### What devices does TuGo Wallet support? TuGo Wallet is available for iPhone and iPod devices. It is designed to be accessible on these Apple platforms. ### How does TuGo Wallet help with customer service? TuGo Wallet automatically detects your location to provide you with the correct contact numbers for TuGo's 24/7 Customer Service team, ensuring you can reach them from anywhere in the world. ### Does TuGo Wallet offer bilingual support? Yes, TuGo Wallet offers bilingual support. It automatically opens in either English or French based on your device's language preference. ### When was TuGo Wallet last updated? The latest version of TuGo Wallet, version 1.5.0, was last updated on November 17, 2020. The app was initially released on September 14, 2017. ### What is the age rating for TuGo Wallet? TuGo Wallet has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content. ### Can I store multiple insurance cards in TuGo Wallet? The description mentions storing 'wallet card(s)' in the singular and plural, suggesting you can access and store your electronic wallet card(s) for your TuGo policies. ## Version history (last 5 releases) ### 1.6.0 — 2026-04-23 Updated our emergency toll-free numbers and calling instructions, so you can reach us wherever you are. ### 1.5.0 — 2020-11-17 We've made some improvements! - Bug fixes and performance improvements ### 1.4.0 — 2019-11-07 This update gives eligible travellers access to TuGo's new MyFlyt service; this service provides travellers instant access to a lounge pass or cash payout, when their flight is delayed 2 or more hours. We've made some improvements! - Bug fixes and performance improvements ### 1.3.0 — 2018-09-19 We've made some improvements! - Bug fixes and performance improvements ### 1.2.3 — 2018-07-13 We've made some improvements! - Bug fixes and performance improvements ## Apps similar to TuGo® Wallet | App | Rating | Price | Category | | --- | --- | --- | --- | | [SCOOTY - Let's Go!](https://appshunter.io/ios/app/scooty-lets-go/id6445889910) | 4.8 (3,138) | Free | Travel | | [Poparide](https://appshunter.io/ios/app/poparide/id1045332129) | 4.9 (710) | Free | Travel | | [ParkVictoria](https://appshunter.io/ios/app/parkvictoria/id935294046) | 4.8 (156) | Free | Travel | | [Manulife TravelAid](https://appshunter.io/ios/app/manulife-travelaid/id1433702714) | 3.5 (2) | Free | Travel | | [Leo Autopartage - Carshare](https://appshunter.io/ios/app/leo-autopartage-carshare/id6744534398) | 4.6 (10) | Free | Travel | | [Communauto](https://appshunter.io/ios/app/communauto/id1010884219) | 2.2 (539) | Free | Travel | ## Related topics [tugo](https://appshunter.io/ios/topics/tugo) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*