# TUI: Holiday, Flights & Travel — user reviews > 269 indexed App Store user reviews of TUI by TUI UK Limited, rated 4.70/5 from 493,397 ratings. - Source: https://appshunter.io/ios/app/tui-holiday-flights-and-travel/id643831079/reviews - App overview in markdown: https://appshunter.io/ios/app/tui-holiday-flights-and-travel/id643831079.md ## Newest reviews (10 of 269) ### 2/5 — Manage my booking *2026-08-26, version 18.26.0* Could not get any additional information re my booking ### 2/5 — Hounded *2026-08-23, version 18.26.0* Can’t wait to delete the app after my holiday. Hounded with marketing and upselling. Leave off!! ### 4/5 — 5 night getaway *2026-08-21, version 18.26.0* Walked into Leamington Spa branch after having difficulties on line. Vicky served me and was very professional and patient and went the extra mile checking passport expiry checker on line 10/10 Thank you ### 2/5 — Holiday search *2026-08-21, version 18.26.0* Only giving a 2 star on this occasion as every time I open the app to search for holidays the message ‘ oops something went wrong’ can’t be bothered with this carry on! ### 3/5 — Holiday *2026-08-20, version 18.26.0* Not great apartments very small, food well we’ve eaten out approx 4 times, can’t fault weather, pool and staff and it’s right by the beach. We also found a private taxi guy who was fab. ### 2/5 — Difficult to use *2026-08-15, version 18.25.0* Finding it difficult to search for Rome, too only seem to go to Venice or Naples ### 2/5 — Not great *2026-08-14, version 18.25.0* Filters don’t always work and no option (as there is on jet 2 to repeat same filters ### 3/5 — Anne Sammons *2026-08-14, version 18.25.0* I find it hard to navigate this site - I don’t feel it is that straightforward - if I sign in I should be able to manage a booking by just pressing on it - having to go back k and look up the booking no when I am in my account seems crazy ### 2/5 — Poor app and buggy *2026-08-13, version 18.25.0* Limited to 10 saved to a list. You put a filter on and it ignited it and goes back. Set price total and weirdly shows £1500 holidays at £15,000. Have up as you don’t what you are looking at. Can’t be that hard to have filters to work surely ### 2/5 — Online Checking Tui Sun Express *2026-08-13, version 18.25.0* So many questions almost like it’s bit of faff, designed to force paying for checkin 5 euro, and family of 5 or spend 10 mins person doing it online with sun express, what can’t tui do it for you as they have all the information anyways. Becuase they want you 5 euro person. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stinky holiday *2026-08-26, version 18.26.0* Marylanza not 4* platinum ### 1/5 — Hangs up looking for booking *2026-08-25, version 18.26.0* App keeps logging me out ### 1/5 — Andy *2026-08-22, version 18.26.0* Every time I sign in and then try to go to my bookings, it says I have been signed out automatically. Total waste of time ### 1/5 — Rubbish *2026-08-20, version 18.26.0* Rubbish to navigate & photos poor. ### 1/5 — Still No Dark Mode Support? *2026-08-20, version 18.26.0* Dark mode has been available on iOS since September 2019. Almost 7 years later and the app still does not support it?!? ### 1/5 — Far too many push notifications *2026-08-17, version 18.25.0* Just far too many app push notifications. Just overkill ### 1/5 — Adding a booking *2026-08-15, version 18.25.0* The site doesn’t recognise any booking you made on the phone ### 1/5 — Needed a refund *2026-08-14, version 18.25.0* Tried to check in online and wasn’t able to so tried via the desk and was told that my flight had closed despite still having nearly 2 hours left , so had to book via jet2 who was more reliable But the staff in the airport wasn’t helpful at all basically told me that it wasn’t her problem and that I should call tui when I get back to the uk ### 1/5 — City break *2026-08-14, version 18.25.0* Asked for Rome, gave me Dubai! ### 1/5 — Not complete *2026-08-13, version 18.25.0* This app is far from being a complete holiday tracker , it doesn’t capture the extras you book through it into the itinerary, so what’s the point of it being there ? ## Most praised reviews (10 highest-rated) ### 5/5 — This app is really good *2026-08-26, version 18.26.0* You should book a holiday with TUI ### 5/5 — Captain Vincent *2026-08-25, version 18.26.0* Can’t fault TUI at all. Always on time and they after me when I was suffering a diabetic episode. 5 stars from me. Thanks TUI ### 5/5 — Fabulous service from Cody Port Talbot *2026-08-25, version 18.26.0* Fantastic customer service and recommendations from Cody at Port Talbot branch. ### 5/5 — Sharm the charm *2026-08-22, version 18.26.0* Once again the perfect family holiday solid sunshine wonderful hotel and the best staff ever I cannot fault the Egyptian people so friendly and welcoming ### 5/5 — Great app *2026-08-21, version 18.26.0* Keeps you updated with all your holiday information ### 5/5 — Not working *2026-08-19, version 18.26.0* Not great ### 5/5 — Ease *2026-08-19, version 18.25.0* Using the app has been a great advantage when arranging a joliday. ### 5/5 — Ray *2026-08-16, version 18.25.0* Thank you very helpful ### 5/5 — Customer Service *2026-08-12, version 18.25.0* Carl in Dunstable has a great customer service and recommendations for holidays. Thank you Carl. Zuzana and Darren ### 5/5 — Simply just handy *2026-08-12, version 18.25.0* Very good app easy to use always a very good start place --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*