# Tuktu — Community powered care

> Community-powered platform connecting seniors with local companions for support services. (iPhone/iPad app by Tuktu Care Inc..)

- Source: https://appshunter.io/ios/app/tuktu/id1588765065 (this page in markdown: same URL + `.md`)
- Developer: [Tuktu Care Inc.](https://appshunter.io/developer/1569432562)
- Category: Lifestyle
- Price: Free
- Rating: 5.00/5 from 6 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 55 MB
- Languages: American English
- Released: 2021-10-19
- Data updated: 2026-08-21
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/tuktu/id1588765065/reviews.md

## What is Tuktu?

Tuktu is a community-powered care provider that matches family members and seniors who need support to safe, local, friendly companions for everyday needs. Our smart matchmaking connects you with best-fit companions – just like family – with the advantage of lower cost and flexible terms. 


WHY CHOOSE TUKTU? 
• Safety – All Tuktu helpers undergo a thorough background check, including a criminal record check, reference checks, and empathy-based training. 
• Affordability – Our Tuktu helpers are members of the community, not full-time caregivers. You are billed for a minimum of 1 hour, and after the first hour in 15 minutes increments. 
• Flexibility – There are no contracts or fixed terms, you can book services on-demand when you need them. You can book a service from 24 hours in advance up to 2 weeks in advance. 
• Support – We are reachable between 9:00 AM and 8:00 PM by phone and email for any questions about our services or issue with a booking. 


OUR SERVICES 
• Companions – Quality time and great conversation. Book an engaging Tuktu for hobby activities, as company for a walk, or just for spending time together. 
• Helpers at home – A variety of household services to help aging at home. Book a friendly Tuktu for housekeeping, tech help, shopping, gardening and more. 
• Travel Assistants– Accompaniment by car, public transport or walking. Book a reliable Tuktu for medical appointments, shopping trips, visiting friends and more. 

… and specialized and seasonal services such as Virtual assistants and Snow removal. 


HOW IT WORKS 
1. Download our app, sign up with your phone number, and create a profile for either yourself or a loved one with our onboarding. 
2. Select which service you want, who you are booking for, where and when you want the service, and find your perfect Tuktu with the help of our smart matchmaking. 
3. If needed, we will call you for additional info before service time. You can also chat with your Tuktu inside the app if you need to sort out details or ask questions. 
4. Your Tuktu will arrive to provide top-quality service! They will log the start and end time of the service for billing purposes. 
6. Pay easily online with your credit card via Stripe. We also offer payment via cheque with an invoice.  
5. Rate and review your Tuktu to let us know how they did! 


Visit www.tuktu.ca to learn more about us.

## Key features

- Smart matchmaking for companions
- Background-checked helpers
- Flexible booking terms
- Household and tech assistance
- Travel accompaniment
- In-app chat with companions

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/tuktu/id1588765065/reviews.md

### 5/5 — Highly recommend for home care!

*2026-02-19*

Great app! I got some assistance with work in the kitchen and really enjoyed the companionship

### 5/5 — Great support staff and service

*2026-01-28*

This service is so helpful. I needed some last minute groceries when my vehicle was in the shop and a provider was able to drop some off. When I had a question the support staff was ready to answer.

### 5/5 — Super innovative startup

*2026-01-14*

Great company !

### 5/5 — Really helpful

*2024-02-16, version 4.0.6*

The app is really easy to use to book service providers for my parents.

### 5/5 — Amazing service and a well designed app

*2023-03-29, version 3.0.8*

Loved the idea offered by Tuktu. The service is great and very prompt. The app design is indeed intuitive and meticulously designed for seniors. It was very easy for me to help an elder in our church to learn to use the app. Over time the improvements on the speed and feature additions for the app has been great.  Loved the app!

### 5/5 — Wonderful platform to find help for my parents!

*2023-03-29, version 3.0.8*

Was able to use Tuktu to book services for my parents on Vancouver island.

### 5/5 — Great platform for seniors

*2023-03-27, version 3.0.7*

Pretty good initiative and a great platform for the need of seniors and individuals in need of domestic help

### 1/5 — Terrible app

*2023-01-16, version 3.0.3*

Terrible user experience and UI.

### 5/5 — Amazing service and compassionate people

*2022-09-30, version 3.0.2*

I ordered the driver help for my friend’s mom and she was quite happy with the service. She really loved how Tuktu made her feel comfortable. She would really use Tuktu now regularly. Thank you:)

### 5/5 — Great services

*2022-09-28, version 3.0.2*

These are great services for anyone and the helpers are very friendly and professional :)

## Frequently asked questions about Tuktu

### What services does Tuktu offer?

Tuktu offers a range of services including companionship for activities, housekeeping, tech help, shopping, gardening, and travel assistance for medical appointments or errands.

### How does Tuktu ensure the safety of its companions?

All Tuktu helpers undergo a thorough background check, including criminal record checks and reference checks. They also receive empathy-based training to ensure quality service.

### Is Tuktu available on all devices?

Tuktu is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### What is the pricing structure for Tuktu services?

You are billed for a minimum of 1 hour, with subsequent billing in 15-minute increments. This provides flexibility for various service durations.

### Can I book Tuktu services in advance?

Yes, you can book services on-demand or up to two weeks in advance. Services can be booked from 24 hours ahead of time.

### How can I contact Tuktu support?

Tuktu support is available by phone and email between 9:00 AM and 8:00 PM for any questions or issues with bookings.

### Does Tuktu have ads?

Yes, Tuktu contains advertisements within the application.

### What is the age rating for Tuktu?

Tuktu has an age rating of 4+, making it suitable for a broad audience.

## Version history (last 5 releases)

### 4.1.11 — 2026-08-17

Small Updates and Bug Fixing:
- Navigation inconsistency hot fix
- Text clarity fix for service questions

### 4.1.10 — 2026-07-21

- Updates to booking flow
- Bug fixes and UI improvements

### 4.1.9 — 2026-05-07

- Add option to choose between picking a provider or a time first when booking a service.
- Update UI scaling to better handle smaller devices.
- UI improvements and Bug fixes.

### 4.1.8 — 2026-04-10

- Updates to quick view in booking flow for clarity
- Adjustments to the onboarding flow
- Bug fixes and stability improvements

### 4.1.7 — 2026-02-26

- Streamline payment management
- Add pronoun selection support
- Bug fixes and UI improvements
- Hotfix for stability issue

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| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [Helper by BookMyHelp](https://appshunter.io/ios/app/helper-by-bookmyhelp/id6478945201) | — | Free | Lifestyle |
| [All Seasons - Home Services](https://appshunter.io/ios/app/all-seasons-home-services/id1673161915) | — | Free | Lifestyle |
| [Quest It: Request Help](https://appshunter.io/ios/app/quest-it-request-help/id1638090936) | 5.0 (2) | Free | Lifestyle |
| [ElderBerry - Care at home](https://appshunter.io/ios/app/elderberry-care-at-home/id6471011695) | — | Free | Lifestyle |
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## More apps by Tuktu Care Inc.

- [Tuktu Provider](https://appshunter.io/ios/app/tuktu-provider/id1613415952)

All apps by Tuktu Care Inc.: https://appshunter.io/developer/1569432562

## Related topics

[tuktu](https://appshunter.io/ios/topics/tuktu)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*