# Tulsa 311

> Report and track city service requests using GPS and photos. (iPhone/iPad app by City of Tulsa.)

- Source: https://appshunter.io/ios/app/tulsa-311/id1453372535 (this page in markdown: same URL + `.md`)
- Developer: [City of Tulsa](https://appshunter.io/developer/1453372534)
- Category: Utilities
- Price: Free
- Rating: 2.18/5 from 22 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 7 MB
- Languages: Catalan, Czech, Dutch, English, Finnish, Scottish Gaelic, Hebrew, Italian, Spanish, Turkish
- Released: 2019-02-19
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tulsa-311/id1453372535/reviews.md

## What is Tulsa 311?

Want to report a pothole, broken traffic signal, or graffiti while you are out and about?  The Tulsa311 App makes reporting issues like these easier than ever!  The app uses GPS to identify your location and also allows you to snap a photo to add to your service request.  Requests are automatically sent to the servicing department in Tulsa City Council for resolution.  You will be able to follow your issue from the time it is reported until it is resolved.

## Key features

- Report potholes and broken signals
- Use GPS for location identification
- Attach photos to service requests
- Track request resolution status
- Submit requests to City Council

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/tulsa-311/id1453372535/reviews.md

### 3/5 — User setup issues

*2024-06-28, version 16.0.1*

I had an account but couldn’t log in, apparently my account got deleted in the aftermath of the big city computer hack a few years ago. When creating a new profile, it could not find my home address.  The profile entry fields seem oddly particular about formats.  After finally managing to get profile address accepted, when submitting a case it oddly has the city and zip on the street address line, and a separate line for city, state, and zip but the state is blank. I assume anyone looking at it knows we’re in OK. The contact phone is blank on the case submission, even after going back to my profile and entering my phone number.  And when entering phone number, it complains when I enter 918-xxx-xxxx (with my number), says it requires a positive number!  If it’s not smart enough to interpret the dashes, list the format on the entry screen. Even after that, when submitting a case my contact phone is blank.

### 1/5 — Barely functions

*2024-05-15, version 16.0.1*

Location services don’t work. To submit multiple reports you have to log in each time. There is no way to remain logged into the app. Searching for a location by a business name doesn’t work. Map scrolling is glitchy and inaccurate. Email updates from the app don’t include any details about the report so when you do get a response you have no idea which report it’s for. Looks like a case of weaponized incompetence — the worse the app is, the fewer reports the city has to deal with.

### 1/5 — Useless app

*2024-04-10, version 16.0.1*

I see all the options for everything but to pay your bill this app is useless

### 1/5 — No point

*2024-01-29, version 16.0.1*

Can’t submit my issue because it wants a contact phone number and email which is already in my profile but the keyboard won’t even pop up for me to enter it to go to the next step. Tried multiple times. Not user friendly.

### 1/5 — Useless app!

*2023-09-20, version 16.0.0*

If you have questions concerning your bill you might as well forget it! Next to impossible to get through using 311 app to reach customer service.  Very different than OKC where it’s very user friendly!

### 1/5 — Broken

*2023-09-06, version 16.0.0*

It’s much easier to just call them on the phone. Nothing works on the website or the app.

### 1/5 — Tulsa; 40 years behind OKC in road widening.

*2022-05-17, version 15.2.9*

This app got hacked. It is all Mayor Bynum’s fault. Fix it!

### 3/5 — What’s the Point?

*2021-06-18, version 15.2.9*

Location services don’t work. Do we know how long it takes to process? False hope is no bueno.

### 1/5 — .,.

*2020-07-12, version 15.2.9*

The app is useless if location services does not work. You can’t set a location.
It then won’t let you send a report

### 1/5 — Location doesn’t work

*2020-05-30, version 15.2.9*

It would be great if the location part worked

## Frequently asked questions about Tulsa 311

### What types of issues can I report with Tulsa 311?

You can report various city maintenance issues such as potholes, broken traffic signals, graffiti, and other public service needs directly through the app.

### How does Tulsa 311 help track my reported issue?

The app allows you to follow your service request from the moment it is reported until it is fully resolved by the appropriate city department.

### Does Tulsa 311 use my location to report issues?

Yes, the app utilizes GPS to automatically identify your current location, making it easier to pinpoint where the issue needs attention.

### Can I add photos to my service requests in Tulsa 311?

Absolutely. You can snap a photo of the issue directly within the app and attach it to your service request to provide visual context.

### Is Tulsa 311 available on all devices?

Tulsa 311 is supported on iPhones and iPads, as indicated by its compatibility with iPod devices.

### How often is Tulsa 311 updated?

The app was last updated on December 15, 2023, with version 16.0.1, indicating regular maintenance and updates from the developer.

### What is the age rating for Tulsa 311?

Tulsa 311 has an age rating of 4+, making it suitable for a wide range of users.

### Does Tulsa 311 have ads?

No, Tulsa 311 does not contain advertisements, providing a clean and uninterrupted user experience for reporting city issues.

## Version history (last 3 releases)

### 16.0.1 — 2023-12-15

Minor bug fixes with regards to colors.

### 16.0.0 — 2023-06-12

This is a completely new version of the Tulsa 311 app enabling:
- More accurate reporting of locations
- The ability to login and track the progress of service requests, including those raised on the Tulsa 311 portal and contact center.

### 15.2.9 — 2019-02-19

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*