# Tune Talk — user reviews

> 89 indexed App Store user reviews of Tune Talk by Tune Talk, rated 3.60/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/tune-talk/id1009213737/reviews
- App overview in markdown: https://appshunter.io/ios/app/tune-talk/id1009213737.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## Newest reviews (19 of 89)

### 2/5 — buggy

*2026-05-24, version 5.6.5*

subscription not showing on main page. confusing

### 1/5 — Do not put money in tunetalk

*2026-02-08, version 4.12.1*

Unable to use the money you put in to buy data.

### 1/5 — Hard to use

*2026-01-31, version 4.11.6*

I’ve found this app so hard to use to install and register a travel eSIM. Too complicated

### 1/5 — Unable to Verify MyDigital ID

*2026-01-29, version 4.11.6*

Hi Tune Talk Team, with due respect, please repair the issue. So many time i have try to Verify MyDigital ID for my number, end up nothing happened, and so many foreign number appear in the apps which is not my number! Everytime need to raise Fraud report to the customer service and remove the number, very sad until today the apps keep asking me to Verify with the security symbol appear, very unconvenient, please repair and i will give 5stars. Tq

### 1/5 — Dysfunctional myDigitalID

*2026-01-27, version 4.11.6*

App is so Kerek keep asking users to verify the numbers with MydigitalID but the app keep logging out and logging in again and repeating the same error.! Even  myDigitalID is stuck with broken links from TuneTalk 🤮🤮🤮🤮

### 1/5 — Can’t log in my number ! wth

*2026-01-26, version 4.11.6*

After i updated this app, apps said my number is invalid ??? i want check my kuota balance and renew my internet . very ridiculous

### 1/5 — don’t subscribe this service

*2026-01-12, version 4.10.6*

very disappointed with the app’s  live chat support. several times, while i was still typing my reply, the agent reply since i no respond and end chat immediately? 🤷🏻‍♀️ wth, i paid for esim and not able to activate, not give me time to explain my issued, so i need to type and sent per word ?

### 1/5 — Change line

*2026-01-02, version 4.10.6*

If you change to another line while you still have credit on your current Tune Talk line, they will not refund the money. It feels like a scam. On top of that, when top up, you cannot enter the amount you want. It’s old fashioned. Other lines allow you to input any amount you want. This line is just a scam.

### 1/5 — The Invisible OTP

*2026-01-01, version 4.10.6*

Please la.. generate OTP > 10x and took 8 million light years to deliver. Aku dah bayar sim kad + plan kau kot. Contact CS suruh pergi live chat, contact live chat suruh pergi CS. Kalau takde resolve from admin @ refund in 24hours I wouldn’t let this matter slide. 👎🏻

### 1/5 — App tak stabil langsung

*2026-01-01, version 4.10.6*

App tak stabil langsunggggg

### 1/5 — Worst customer service

*2025-12-17, version 4.10.6*

the app not properly maintain. the customer service are the worst. you are send to some third party app chat and you need to provide info multiple times. probably develop using wordpress or some old tech.

### 2/5 — n

*2025-12-02, version 4.8.42*

Why can't my tunetalk be opened?

### 1/5 — Tunetalk apps what happen!!!!

*2025-12-02, version 4.8.42*

Can’t even open the apps,is crash

### 1/5 — Crashed

*2025-12-02, version 4.8.42*

Hi, the latest update won’t even let me open the app — it keeps crashing right away.

### 1/5 — CRASH

*2025-11-29, version 4.8.42*

Why the app keep crashing and unable to open the app?!!

### 2/5 — Cannot enter email when registering new sim

*2025-11-29, version 4.8.42*

Cannot enter email when registering new sim

### 2/5 — Stuck at IC and selfie verification

*2025-11-29, version 4.8.42*

I can’t enter my email address during IC and Selfie verification. Won’t allow me to paste my email as well

### 1/5 — Can’t even get into the app

*2025-11-28, version 4.8.42*

After update, can’t even open it. Useless app. Please recheck the app system or what ever else

### 1/5 — Can’t login

*2025-11-26, version 4.8.42*

Could not login to my acc as it keep on refreshing again n again

## Most critical reviews (10 lowest-rated)

### 1/5 — So many issues

*2026-06-11, version 5.7.1*

I already verify email, take my ic pics and all but still cant proceed. Im scared is this legit or tryna stole my data and scam?

### 1/5 — Can’t buy add on with credit in app

*2026-06-10, version 5.7.1*

After the latest update I can even use my top up credit in app to add on new plan, what a stupid design.

### 1/5 — Worst internet provider

*2026-06-09, version 5.7.1*

Thiefs 
Slow internet
Poor customer service

### 1/5 — APP PROBLEM

*2026-06-05, version 5.7.1*

email cannot verify even after multiple attempts for self registration, a week has passed but still cannot do anything

### 1/5 — sim jelek

*2026-05-11, version 5.6.5*

dah beli tahunan tapi tak boleh pakai, kejap2 hilang jaringan

### 1/5 — Esim issue

*2026-05-05, version 5.6.5*

So many problem when try to replace esim can’t have OTP number and replacement esim to esim also what wrong tunetalk

### 1/5 — Stuck

*2026-04-09, version 5.2.7*

Why is it stuck on loading page? I know its Raya but I don't want to only see the AI generated picture lol

### 1/5 — Useless telco

*2026-03-08, version 5.0.2*

Whenever you want to register it's like you're registering a postpaid where you need to choose a data plan first.. You can't skip it and for the one who just wants a cheap sim card but having no decision to buy a plan? Please don't use this sim card

### 1/5 — Poor App

*2026-02-26, version 4.14.10*

App does not work more often than it does, which is really irritating when trying to renew your monthly plan.  Amateur app masquerading as a premium one.

### 1/5 — Unusable for foreign visitors

*2026-02-13*

Activation OTP never arrived to US number (even though it was accepted on my order), and SIM activation is impossible as a result. Support kept making excuses for days. Don’t waste your time and money.

## Most praised reviews (10 highest-rated)

### 5/5 — Great product and wholesome app

*2025-11-17, version 4.8.35*

Different prepaid plans in the market say unlimited data but only give 6mbps speed. Tune Talk gives up to 900 mbps speed and has more than enough data such as 50GB, 150GB or 350GB. Definitely the best prepaid plan in the market.

### 5/5 — Good service

*2025-06-26, version 4.8.24*

Smooth and easy to use

### 5/5 — Love the new interface!

*2025-06-16, version 4.8.22*

Really gives a refreshing look on top of typical telco app. Can actually have more fun lorh, play games and watch drama non stop! Thank you Tune Talk!

### 5/5 — Amazing functionality

*2024-12-14, version 4.8.7*

Loved it love it no more business cards, so convenient thank you Tunetalk. Save money some more. Also best part is can separate private and business cards. 🤗

### 5/5 — Best Value in Malaysia

*2024-12-13*

Great value and coverage as they on Celcom Digi network

### 5/5 — Awesome. Use the eSim.

*2020-11-10, version 3.11.8*

Thanks tune talk! Makes traveling in Malaysia easy.

### 4/5 — All in one app!

*2025-06-16, version 4.8.22*

love the new app update! now whenever im bored in the train, i can just watch drama on app. redeem rewards also super convenient. hope to redeem the free TGV tix again hehe

### 4/5 — Line slow

*2025-05-17, version 4.8.16*

Macam siput

### 4/5 — App crashing for I phone X

*2018-05-08, version 2.11.3*

App is crashing when we are trying to do payments for I phone x. Kindly fix this ASAP.

### 3/5 — internet roaming

*2026-08-27*

i am just not understand how to get i know my data for epik it still 500gb even i download tons of apps and now its not working please improve the app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
