# Tunnel - Workspace ONE — user reviews > 21 indexed App Store user reviews of Tunnel by AirWatch, LLC, rated 3.10/5 from 77 ratings. - Source: https://appshunter.io/ios/app/tunnel-workspace-one/id1125174855/reviews - App overview in markdown: https://appshunter.io/ios/app/tunnel-workspace-one/id1125174855.md - Rating breakdown: 5★ 37 · 4★ 3 · 3★ 2 · 2★ 3 · 1★ 32 ## Newest reviews (7 of 21) ### 1/5 — Never works *2020-04-09, version 4.1* So unreliable not usable. Please fix ### 1/5 — Why *2019-09-09, version 4.0* Won’t configure when I got a new phone ### 1/5 — Not working correctly *2019-08-28, version 4.0* VPN needs to be reinstalled multiple times in order to work. Completely unproductive for me. ### 1/5 — Won’t connect *2019-08-12* Enterprise network won’t turn green and connect the VPN while in workspace one web app ### 1/5 — Not Working on iPad Pro with Cellular *2019-01-28, version 3.2* Stopping working on my iPad after version 3.0 update. ### 1/5 — Not working *2018-11-16, version 3.1.1* Not working ### 1/5 — Not working *2017-09-15, version 2.0.3* VPN never starting... Air watch tunnel was working fine but after installing thins new tunnel nothing working. Fix it soon. Our whole organization got effected Not one is able to use Corp apps We are still waiting for fix. ## Most critical reviews (10 lowest-rated) ### 1/5 — Blank screen after SSO in iPhone 15 *2023-09-22, version 23.06.1* Trying to setup work apps on my new phone and constantly getting a blank white screen once I complete the SSO. Tried killing the app and restarting with no luck. Device is iPhone 15 Pro Max. ### 1/5 — Constant Disconnected Access Denied issues *2022-02-11* Reinstall Hub, re-enroll device plus activate tunnel, works for 1 week then only “disconnected access denied”. Remove everything, try again, works for week then stops. No error reporting, no support messages for help desk, only solution appears to be reset everything. Many others in our organisation are reporting this issue and most of us now stopped using devices. ### 1/5 — Connection lost since iOS 15 *2021-12-05* Connection lost since iOS 15 ### 1/5 — “Disconnected Access Denied” *2021-08-07, version 21.04* Always seems to be disconnected so I can barely do my job. ### 1/5 — Unreachable gateway *2021-04-27, version 20.12.1* Garbage app. Always have to reinstall app to get it to work. ### 1/5 — Background *2021-04-21, version 20.12.1* The background app refresh on iOS was turned off but it always runs on background ~22 mins of each hour 24/7 even the device was locked during the night. ### 1/5 — Burns through your battery *2021-02-15, version 4.3* Quickly ### 1/5 — Not working.....AGAIN *2020-12-25, version 4.3* This is the worst app I’ve ever had to use. It works, then it doesn’t, then it does again. If I could give it a zero or negative star I would. It will work on my iPhone but not my iPad, then it will work on my iPad, but not my iPhone; what is the problem? I can’t use my work apps without it and it hasn’t worked on my iPhone or iPad since Dec 15. Why can’t your tech people figure out why it arbitrarily fails? I sure hope my company isn’t paying you for use of this app because it’s a waste of our money, and my time. ### 1/5 — Not work properly to make a call with MS Teams *2020-06-15, version 4.1* Please fix this problem ### 1/5 — AWFUL *2020-06-09, version 4.1* Never works. Horrible ## Most praised reviews (4 highest-rated) ### 5/5 — Secure Access *2024-04-03, version 24.01* Works great for secure access to resources and for PCP ### 5/5 — Instant connection to my work stuff. *2019-09-10, version 4.0* Works well ### 5/5 — Love it *2018-07-17* Best VPN product of the planet!! ### 2/5 — Tunnel *2021-07-09, version 21.04* Not connecting like it should. Need it to perform my job. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*