# Tupelo Honey — user reviews

> 68 indexed App Store user reviews of Tupelo Honey by Tupelo Honey Hospitality Corporation, rated 4.90/5 from 2,505 ratings.

- Source: https://appshunter.io/ios/app/tupelo-honey/id1165590177/reviews
- App overview in markdown: https://appshunter.io/ios/app/tupelo-honey/id1165590177.md
- Rating breakdown: 5★ 2,334 · 4★ 126 · 3★ 22 · 2★ 5 · 1★ 18

## What do users think of Tupelo Honey?

Overall sentiment: positive

**Pros**

- 👍 Great food and service
- 🚀 Quick and efficient service
- 💡 Unique menu items
- 🤗 Friendly and helpful staff
- 🥤 Excellent cocktails and drinks

**Cons**

- 🐛 Inconsistent food quality
- ⏱️ Slow service and long wait times
- 🔄 Frequent menu changes
- 🔥 Burned or overcooked items
- 🗑️ Discontinued popular items

**Commonly reported bugs**

- Rewards program being discontinued
- Online rewards cannot be used in-person

**Most requested features**

- Bring back original blueberry jam
- Offer mashed potatoes as a side
- Improve online ordering and rewards program

## Newest reviews (16 of 68)

### 5/5 — Delicious Food and Awesome Service

*2021-08-10, version 7.0.4*

I love when the swever has impeccable taste and recommendations. Food was great and my server was awesome.

### 5/5 — Great service

*2021-06-25, version 7.0.4*

Awesome food!  Great service.

### 5/5 — Love this place!!

*2021-05-13*

Our server, Spencer, was so amazing! He made great suggestions and great conversation. Food was quick and super delicious! 10/10 would try again!!!

### 5/5 — Great food and service!

*2021-03-18*

The staff at the Myrtle Beach location are the best ever! Especially the bartenders...I recently moved into the area and eat there often. The food is very good. I do wish they still carried the tomato soup though. It was delicious!

### 5/5 — Excellent service as always.

*2021-02-21*

Murray is always exceptional and the food quality and preparation are second to none.

### 5/5 — Always Great!

*2020-12-22, version 4.16*

Service at the bar is ALWAYS awesome! We love your food and the staff has a great way of making even just a quick stop a great time. 😊

### 5/5 — Great Service! Great Food!

*2020-12-19, version 4.16*

Angie was great - knowledgeable, quick, very friendly & helpful!

### 5/5 — Lex was great!  Food was great! Will definitely be back!

*2020-11-15, version 4.16*

Greta time

### 5/5 — Such good service!

*2020-11-01, version 4.16*

Such good service!! First time here and our waiter was amazing and so was the food! Forsure coming back!!!

### 5/5 — Excellent

*2020-10-24, version 4.16*

Our pork was amazing! And our sides; Parmesan potato crisps and collards with bacon. Our waitress was so kind and took such good care of us.

### 5/5 — Best food ever....need I say more.  Incredible service, drinks and food

*2020-10-10, version 4.15*

Need I

### 5/5 — Pulaski days

*2020-10-03, version 4.15*

Why when you can go to Tupelo Honey ! Clean , fast and Friendly #Romy is the BEST

### 5/5 — Love!!!

*2020-10-03, version 4.15*

Great atmosphere! Kind waitstaff. Love, love, love the food!! They put a unique spin on southern classics.

### 5/5 — Grand Rapids Grand experience

*2020-09-26, version 4.15*

We have been to several other locations and GR meets and many ways exceeded expectations. Great food! Super staff and team!

### 5/5 — Best Cathead Biscuits

*2020-09-25, version 4.15*

The South Asheville location has the best biscuits & staff!

### 5/5 — Best Place Ever

*2020-08-29, version 4.14*

Believe the hype! Go see for yourself how great this place is.

## Most critical reviews (10 lowest-rated)

### 1/5 — Shutting down? Use your reward in 45 days? Boooo

*2022-04-20, version 9.0.7*

I’ve never heard of someone discontinuing their rewards program. Changing it maybe. But discontinuing it and it use have to use all your rewards within 45 days. 

BOOOO - no bueno.

### 1/5 — I see no need to share CC info

*2018-06-06, version 1.36*

I would love to download & use the app, but have no interest in sharing my CC info with another vendor who may or may not have adequate security.

Sorry, love the restaurants but can’t even get into app to see if it is useful without giving CC info...... Deleted!

### 1/5 — Don’t waste your time

*2018-01-01, version 1.32*

This app is terrible. It won’t even allow me to sign up, and it keeps freezing. I’ve tried everything: restarting my own phone, deleting the app and re-downloading it.

### 1/5 — Terrible user experience

*2017-08-12*

This app is a terrible user experience especially when trying to order through it. After painfully logging in through my google account and selecting items to order, I was asked to log in again. When I accidentally hit the home button at this point when I returned to the make an order, the cart had been cleared. Terrible UX. Lost my order tonight.

### 2/5 — Frustrating

*2025-08-28, version 10.0*

Every time I come it takes forever to get my food. The host and server staff seems unorganized and could use some stronger leadership staff.

### 2/5 — Management needs more help

*2018-07-26*

Bartender also handled tables and only a handful of waitresses to wait on a packed house. Kitchen was backed up and our food was either room temp or cold. We are our meals due to hunger from waiting just over an hour for our food. 

The food tasted okay, but I’m sure would have tasted better hot. If you go here make sure you don’t have plans after and hope they have more staff.

### 2/5 — Great food ok service..

*2018-07-01*

The service at the Asheville location was slow but better.   The Franklin one was a mess.  The bar was wet and nasty and she went to lay the menus down and we were like um can you wipe this down then she was like ugh I’ll have to come around and we were like yes ok then do.  Then we ordered fried okra and 30 minutes later they brought it and we were like we don’t even want it now aren’t our entrees coming soon? She was like yes.  The whole attitude was just annoying. I live in Chicago and restaurants close left and right because of this so good luck keeping all these locations open.

### 3/5 — Inconvenience

*2021-09-24, version 7.0.4*

For using the online app to order you get rewards you can only use in person

### 4/5 — What happened to the ?

*2025-09-02*

My hubby & I ordered to go there last night.
Had to share the Tupelo Honey half bird we always get which was perfect — except couldn’t taste any honey!  What happened?
Loved their Milk Gravy, but they don’t offer Mashed Potatoes…wish they did.
My Brussels were ‘Burned’…I couldn’t eat them.  They used to be moist w/just a little char.  What happened?
Loved their homemade Biscuits, but they’ve stopped serving their delicious original Blueberry Jam.  What happened?
Tip:  Forget to go…Dine in.  The Chef is very helpful…

### 4/5 — Love the food, very friendly service

*2020-07-28, version 4.4*

We will absolutely be back.

## Most praised reviews (10 highest-rated)

### 5/5 — Delicious!

*2026-01-03*

Had another really good lunch at Tupelo Honey today. Service was spot on even though the restaurant was packed. ASHER, our server, was prompt, friendly and attentive without being intrusive. Great job! 
Oh, and the mahi mahi was delicious!

### 5/5 — Fantastic!

*2022-03-01, version 9.0.7*

Great app. Great service. Great food.

### 5/5 — Love the menu, but why change so often??

*2022-01-28*

Love the restaurant and the people!!! But every time I find an item I love you remove it!!! I am very disappointed!!! 
One was the picnic chicken salad sandwich that I ate probably once a week!!! Then zap GONE!!! 
Now NO BURGERS!!! Really!!! 
I am again disappointed !!! 
Not sure how much longer I’m coming back!!! 
Thank you for listening!!! But I hope you are listening!!!

### 5/5 — Such a great experience

*2022-01-11, version 9.0.7*

Just had a great lunch at Tupelo Honey. Staff and service was amazing. Food and ambiance was equally as great. I’ll be back

### 5/5 — Amazing Food!

*2021-12-29, version 9.0.7*

Love the chicken and waffles and they make one of the best old fashions in Boise!

### 5/5 — Excellent Dining Experience!

*2021-11-22*

Food was amazing and our server (Diane) was fantastic! We had a big party with lots of kids and she managed us all so well. We were spoiled! Always a treat to eat here!

### 5/5 — Definitely try it!

*2021-11-11, version 8.0.13*

Food is great, restaurant is clean, and the staff was awesome!!! We sat at the bar for dinner and the girls were very attentive.

### 5/5 — Great food and service

*2021-09-08, version 7.0.4*

Wow. The Pork was wonderful. A little spicy.  Get the potato cracklins with it. Fabulous also the funny tequila drink was amazing. Tupeloma

### 5/5 — Brunching It!

*2021-09-04*

Brittany took great care of us at Brunch Saturday. We had the Avocado Benedict and the Avocado Bacon Melt and both were divine. They also have excellent hand crafted cocktails. This place is excellent for Brunch, Happy Hour and all meals in between!

### 5/5 — Love it!

*2021-08-29, version 7.0.4*

Awesome food!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
