# Turbolock — user reviews

> 52 indexed App Store user reviews of Turbolock by 3B TECH INC, rated 3.23/5 from 107 ratings.

- Source: https://appshunter.io/ios/app/turbolock/id1229034695/reviews
- App overview in markdown: https://appshunter.io/ios/app/turbolock/id1229034695.md
- Rating breakdown: 5★ 49 · 4★ 9 · 3★ 5 · 2★ 6 · 1★ 38

## Newest reviews (16 of 52)

### 4/5 — Accessibility

*2021-05-15, version 2.7.6*

I've had a very peaceful experience with the app. It tracks and stores all my data and gives me accessibility to my devices.

### 4/5 — Loved

*2021-05-15, version 2.7.6*

The temporary password feature is great when you're inviting friends over and are late to home.

### 3/5 — Could be better

*2021-05-14, version 2.7.6*

I like the concept of the app but it's so buggy. I had to stand in broad sunlight because the app had a glitch.

### 5/5 — Controls

*2021-05-14, version 2.7.6*

It gives you total control of all your locks just by some easy to follow steps.

### 4/5 — Useful

*2021-05-14, version 2.7.6*

They've made the app as convenient as possible for the user and provided features which makes the experience with this app even more pleasant.

### 5/5 — User access

*2021-05-14, version 2.7.6*

This feature is awesome and allows the user to give access to anyone in their house.

### 4/5 — Easy

*2021-05-14, version 2.7.6*

The app is easy to use and provides all the steps which you can follow easily.

### 5/5 — Fun

*2021-05-14, version 2.7.6*

I don't have to keep constant track of my keys which is kinda fun.

### 5/5 — Works well

*2021-05-14, version 2.7.6*

You can literally throw your keys away and you won't be worried about it because of this app.

### 5/5 — easy apply

*2021-04-05, version 2.7.4*

I thought it was too difficult but I am wrong. Just follow directions, it worked out.

### 5/5 — Good app

*2021-04-04, version 2.7.4*

I followed the instructions and completed the set up. It did work, thanks.

### 5/5 — So easy to use

*2021-03-30, version 2.7.4*

Very convenient, no need to worry about not having a key. Invite friends to come home, setting a temporary password is also a good function. I like it very much.

### 5/5 — Easy to Use and Setup

*2021-03-29, version 2.7.4*

The interface of app is super easy to use. You just need simply set up settings. You won’t need to worry about leaving your key in your house. It literally makes my life easier when lock and unlock my house door. I highly recommend for people who only bring their phone when going out. This app is the right for you!

### 5/5 — Good app

*2021-03-29, version 2.7.4*

First time try out this app and I like it

### 5/5 — Ceci guo

*2021-03-28, version 2.7.4*

Easy to use and monitor.

### 5/5 — Convenient and helpful

*2021-03-27, version 2.7.4*

This app works for me and make my life more convenient, you don’t need to remind yourself to bring the key, very helpful.

## Most critical reviews (10 lowest-rated)

### 1/5 — History of Long codes/App no longer works

*2024-05-23*

When I set this lock up 3 years ago, it worked beautifully. Last year, it would not allow me to customize the codes. It gave me 15 digit codes which is different for guest to remember. Now the app is not working at all. There is no tech support

### 1/5 — Is Turbolock out of business?

*2024-03-09*

This app has been saying “Network error” for several weeks now. Phone calls to the company are cut off as “user busy”. Attempts to email their support only gets an auto response saying they’ll get back to you in 72 hours. But no one ever does. Web site shows all products out of stock or with no “add to cart” button. Try to login to your account and you get some kind of weird page about access has been denied to their wordpress site.  

Can they not have the decency to at least make an announcement on their home page so that loyal customers like me at least know what’s going on and can now shop for a replacement smart door knob? I have an Airbnb and rely on this to support my guests. 

Apple, are you able to confirm if this app should even be downloadable anymore?

### 1/5 — Broken app - unable to register

*2022-05-22, version 2.7.6*

Downloaded app, but unable to complete registration. When I try with my phone number, I never receive the verification text. When I try with my email and open the hyperlink sent to me, I receive an error message. As app is broken, can’t give anything higher than 1 star. Will take my business elsewhere.

### 1/5 — This app will not load after I left my house

*2021-11-08, version 2.7.6*

I’m lock out because my app won’t load and getting a network error message

Update when daylight savings time changes the app doesn’t work

### 1/5 — App used to work and now it won’t pair

*2020-09-13, version 2.7.1*

When I first got the lock I was able to use the app and it worked great. For some reason the app forgot my lock so I tried to re pair the lock. It will not pair. I had problems with the little keys working before as well.

### 1/5 — Garbage

*2020-09-02, version 2.7.1*

Has anyone tested it before releasing it or just made it and threw it in the Wild? I got this to work but this app and the way it works is abysmal and you really have to be a Rocket Scientist to pair it. Instructions are written by a drunk sailor in the morning with a huge hangover. Come on are you kidding me?

### 1/5 — Doesn’t even work!

*2019-11-22, version 2.7.0*

Most of the features don’t work, and the only time u can unlock it is if someone is at the door and has turned the lock on, I’d rather just walk over and let them in. I could’ve built a better app myself, I’ll literally do it for free so that they can stop stealing people’s money like this. Very unfortunate, would’ve just bought the cheaper lock if I knew they were lying to me.

### 1/5 — App is so bad I returned the lock!

*2019-04-21, version 2.5.0*

I tried for and hour to set up and account via text and email - couldn’t even make that work. So no reason to keep the lock.

### 1/5 — Terrible

*2019-04-08, version 2.5.0*

This lock is not “built to last.” It is built to be trash. The app doesn’t work. I have spent over 3 hours re-reading the instructions and googling how to use it. I 100% do not recommend this lock. I don’t even know how to express how bad this lock and app are. One of the worst products I have ever purchased.

### 1/5 — Garbage

*2019-03-03, version 2.5.0*

The box says you can unlock the door with your phone. The reason I bought the thing in the first place. Come to find out, surprise, surprise, surprise. You can’t. So it basically was a waste of my time and money.

## Most praised reviews (10 highest-rated)

### 5/5 — Home

*2021-10-21, version 2.7.6*

Since it's my home, it gives me the power to give and fake access of my turbolock from people. The choice is all mine.

### 5/5 — Powerful

*2021-09-27, version 2.7.6*

Turbolocks are really powerful and this app is a great addition

### 5/5 — Sleek

*2021-06-29, version 2.7.6*

The design is sleek and modern. It has many different features but none of them were tough to understand.

### 5/5 — Features

*2021-05-15, version 2.7.6*

The app includes many interesting features but my favorite among them is the temporary password feature which comes in very handy.

### 5/5 — Security

*2021-05-15, version 2.7.6*

My home feels safer than ever and all thanks to this app as I can control my devices with it.

### 5/5 — Tracking

*2021-05-15, version 2.7.6*

I've been able to keep track of how many times my door opened which is such a unique feature.

### 5/5 — Concept

*2021-05-15, version 2.7.6*

The app has a completely unique concept and is proved to be very useful.

### 5/5 — Convenient

*2021-05-15, version 2.7.6*

You won’t need to worry about leaving your key in your house. It literally makes my life easier when lock and unlock my house door.

### 5/5 — Trustworthy

*2021-05-14, version 2.7.6*

I would 100% recommend this app to anyone. It only allows access with your permission and has been very useful.

### 5/5 — Best

*2021-05-14, version 2.7.6*

It's impossible for someone to break into your house if you're using this app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
