# Türk Telekom

> All-in-one mobile and home service management app. (iPhone/iPad app by TT Mobil Iletisim Hizmetleri A.S..)

- Source: https://appshunter.io/ios/app/turk-telekom/id496489138 (this page in markdown: same URL + `.md`)
- Developer: [TT Mobil Iletisim Hizmetleri A.S.](https://appshunter.io/developer/439626197)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.60/5 from 12,119 App Store ratings · 202 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 333 MB
- Languages: Turkish
- Released: 2012-02-08
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/turk-telekom/id496489138/reviews.md

## What is Türk Telekom?

Turk Telekom application is with you 24/7 for all your needs! You can perform your transactions easily, safely and quickly from the Turk Telekom application.

•	You can review your remaining usage in your tariff and package from the Home Page menu of your mobile account, view your current invoice/balance, and earn GB, minutes and many other gifts by playing Sil Süpür with its gifts renewed every week.

•	From the Transactions menu, you can easily and safely perform bill payment, review invoice details, manage invoice settings, tariff and package information inquiry, commitment start and end inquiry, TL top-up and TL request transactions, manage line and call settings and many more.

•	Our postpaid customers can access suitable tariffs and packages via the Tariffs and Packages menu, while our prepaid customers can do so via the Buy Package menu; both can take advantage of digital-exclusive offers.

•	You can discover other digital services and applications suited to your needs and explore additional offers and deals via the store menu. You can also review Bi’Dunya Opportunity campaigns and benefit from discounts on popular brands.

•	You can quickly access frequently used bill payment/TL top-up, package purchasing and Special for Me menus via Quick Transactions.

•	From the home page of your home internet account, you can access details regarding your subscription—such as the campaign name, package speed, and contract end date—view exclusive offers as your contract nears its expiration, and play Sil Süpür to receive monthly renewed gifts. You can also examine your service's connection performance in detail and view recommendations tailored to you.

•	You can view the latest speed packages suitable for your infrastructure via the Commitment and Speed Packages menu and quickly and easily renew your commitment through the application.

•	Viewing and paying invoice details from the transactions menu, giving automatic payment orders, updating invoice sending preference and invoice contact information, accessing campaign and package details, application and appointment inquiry, automatic control of your internet connection quality, changing your wifi name and password, changing secure internet profile, etc. You can carry out your transactions quickly and safely.

•	You can browse the most advantageous app-exclusive offers in the store menu and discover our digital services and applications. Additionally, you can check out the Bi’Dunya Opportunity campaigns and take advantage of discounts from popular brands.

•	You can quickly access frequently used bill payment, campaign/commitment renewal and speed increase menus via Quick Transactions.

Additionally, in all your accounts;

•	You can access our advantageous offers and information about Turk Telekom products and services from the stories.

•	You can combine your other Turk Telekom subscription accounts from the Account Management area, switch to your other accounts whenever you want, and have the convenience of managing all your accounts through a single application. Thus, you can perform your mobile, internet, Tivibu IPTV and home phone transactions using a single application.

## Key features

- Track mobile usage and balance
- Pay bills and manage invoices
- Discover and purchase new packages
- Access exclusive offers and gifts
- Manage home internet settings
- Combine multiple Turk Telekom accounts

## What do users think of Türk Telekom?

Overall sentiment: negative

**Pros**

- 💯 Excellent service
- 🚀 Fast and reliable internet
- 👍 User-friendly app

**Cons**

- 🔍 Lack of English language support
- 💰 High prices
- 🐛 Frequent app crashes
- ⚠️ Poor customer service
- 🔌 Unreliable network coverage

**Commonly reported bugs**

- App crashes on launch
- Unable to top up account
- Incorrect data usage reporting

**Most requested features**

- Add English language option
- Improve app stability and performance
- Provide better customer support
- Offer more affordable data plans

## Recent user reviews (10 of 202)

All indexed reviews: https://appshunter.io/ios/app/turk-telekom/id496489138/reviews.md

### 3/5 — English is necessary to improve the customer experience

*2026-08-07, version 11.0.0*

One of the few Apps that isn’t available in English. Other providers provide a language setting

### 1/5 — Ben

*2026-07-26, version 10.9.0*

Hediye gb ler çok saçma hiç vermeyin daha iyi

### 5/5 — تركيا

*2026-07-23, version 10.9.0*

Good drive  mashelah Elik khoya

### 1/5 — NO ENGLISH LANGUAGE

*2026-07-04, version 10.9.0*

ADD ENGLISH LAHGUAGE IMMEDIATELY

### 5/5 — Daha iyi

*2026-06-28, version 10.8.0*

Çok hızlı

### 1/5 — Kein Visa oder Mastercard support

*2026-06-15*

eigentlich kann man mit Visa oder Mastercard guthaben oder Paket kaufen, aber am ende steht diese funktion kann nicht jetzt auswählen, versuche später

### 1/5 — Demin gerçekleşmiyor !

*2026-06-02, version 10.8.0*

Uygulama düzgün çalışmıyor ödeme kısmı sürekli hata veriyor

### 5/5 — Teşekkür ederim Türk Telekom

*2026-05-20, version 10.7.0*

Köydeyim internet yoktu ve 40gb olan internetimi bitirdim🤧daha 20 gün var yenilenmesine bende şansımı deneyip salla kazan yaptım ve 15gb internet çıktı ❤️❤️ Teşekkürler Türk Telekom❤️

### 1/5 — No English versin

*2026-03-11, version 10.5.0*

Why are you stuck in Turkish version please add languages tab

### 1/5 — Slow and not user friendly

*2026-03-01, version 10.5.0*

The title is obvious

## Frequently asked questions about Türk Telekom

### What can I do with the Turk Telekom app?

The app allows you to manage all your Turk Telekom services, including mobile, home internet, and Tivibu IPTV. You can review your remaining usage, view and pay bills, discover new tariffs and packages, and access exclusive offers and gifts. It also provides tools for managing your home internet settings like Wi-Fi name and password.

### Is the Turk Telekom app free to use?

Yes, the application is free to download and use. While the app itself is free, it facilitates transactions and purchases for Turk Telekom services, which may involve costs.

### Can I manage multiple Turk Telekom accounts with this app?

Yes, you can combine and manage all your Turk Telekom subscription accounts, including mobile, home internet, and Tivibu IPTV, from a single application. This allows you to switch between accounts and perform transactions conveniently through one platform.

### What kind of offers and gifts can I get through the app?

The app offers various gifts like GB and minutes through features like 'Sil Süpür,' which renews weekly. You can also discover digital-only opportunities, benefit from discounts on popular brands through Bi’Dünya Opportunity campaigns, and find advantageous offers for commitment renewals or package upgrades.

### Is the app compatible with all devices?

The provided data does not specify device compatibility. However, as a mobile application, it is designed to run on smartphones and tablets. Users can typically find compatibility information on the app store where it is listed.

## Version history (last 5 releases)

### 11.0.0 — 2026-07-31

The Türk Telekom app is now available with a brand-new interface! Mobile customers can now access more detailed information about tariffs and packages, and explore the devices, products, and services available for purchase in the Store menu. Home Internet customers can manage their services more easily with the redesigned campaign and speed upgrade screens. We look forward to hearing your feedback on the redesigned app.

### 10.9.0 — 2026-07-03

The new version of the Türk Telekom app is now available. In this release, our mobile customers can conveniently complete the identity verification steps required for SIM transfer between eSIM-supported Apple devices directly through the app.

### 10.8.0 — 2026-06-01

In our new release, our mobile customers can easily manage their international line settings and packages from a single menu. Our home internet customers can save their card information and complete payment transactions faster and easier. We have also improved the experience for our Tivibu customers by enhancing campaign and package renewal processes, and for our home internet customers by improving connection checks and new subscription processes.

### 10.7.0 — 2026-04-28

We are working to give you a better experience. In our new release, we have made performance improvements and functional enhancements. In addition, our New Generation Tariff users will be able to review and benefit from the special privileges of their tariff through the application in this release. We welcome your valuable feedback to help us improve our application.

### 10.6.3 — 2026-04-06

We are working to give you a better experience.

In our new release, we have made performance improvements and functional enhancements.

We welcome your valuable feedback to help us improve our application.

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## More apps by TT Mobil Iletisim Hizmetleri A.S.

- [Türk Telekom e-dergi](https://appshunter.io/ios/app/turk-telekom-e-dergi/id1300055075)
- [Bimcell Online İşlemler](https://appshunter.io/ios/app/bimcell-online-islemler/id1561348448)
- [JetDers](https://appshunter.io/ios/app/jetders/id6670491884)

All apps by TT Mobil Iletisim Hizmetleri A.S.: https://appshunter.io/developer/439626197

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*