# TV & Satellite Week Magazine — user reviews > 110 indexed App Store user reviews of TV & Satellite Week Magazine by Future Publishing Ltd., rated 4.60/5 from 8 ratings. - Source: https://appshunter.io/ios/app/tv-and-satellite-week-magazine/id557549450/reviews - App overview in markdown: https://appshunter.io/ios/app/tv-and-satellite-week-magazine/id557549450.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 0 ## Newest reviews (16 of 110) ### 3/5 — Every week….. *2024-04-09, version 7.1.1* I like this online magazine, its easy to use and navigate with good content, but…. I pay for it on subscription via Apple. EVERY week when I try to download the new issue the top of the screen shows my iTunes subscription is active, but the app shows that I will have to pay for the new issue. I then have to go to help section and restore my iTunes purchases - this takes hours and usually means I can’t access the new issue on the day it comes out. This is NOT a one off - it happens EVERY week and has done so for at least the last six months or so. It is extremely frustrating. Please fix this problem. As of 09/04/24 this issue has STILL NOT BEEN FIXED, please sort this out ### 2/5 — Great Magazine, Rubbish App *2023-08-29* The magazine itself is great! The app however is terrible. As an annual subscriber, almost every week I’m unable to download the latest magazine. I have to “Restore Purchases”. This regularly fails. It can take a few mins or a few days before I have access to the latest edition. If you are buying a one-off edition, you’ll be fine. Don’t subscribe though. Look elsewhere for a subscription option. ### 2/5 — Irritated *2023-07-14* This new update looks good but so annoyed as if I put it to my library and show only downloaded every time I leave the app it comes out of my settings and back to showing all etc and I have to fix it back to what it was. Can it not stay on what I had my settings at. **Developer response:** Thanks for your review, and we're really sorry to hear you're experiencing difficulties. For further assistance, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team ### 2/5 — Rubbish *2022-03-22, version 6.0.21* Every week I have to restore purchases before I can open a magazine I have purchased and now I cannot even get into the store to do anything. So much for the improved web site. ### 1/5 — Paid subscription but still asking for money to download *2022-01-11* Paid for a monthly subscription to iTunes but the app is still asking me for money before I can download the latest issue. Absolutely sick of it. Done everything I can do to try and fix it. I’ve now requested a refund from iTunes- still waiting. All recent reviews seem to be saying a similar thing. It’s about time the developers either fixed it or pulled the app from the store! ### 1/5 — App does not work? *2021-11-06, version 6.0.21* For over a week the app has not worked and despite phone calls and emails the problem has not solved. ### 1/5 — Crap update *2021-08-10, version 6.0.21* Ever since the update I am unable to download new editions it’s asking me to pay for them even though I have a current subscription and I am signed in 😡 ### 1/5 — Such a shame to cancel *2021-08-01* Have had a subscription since 2017, having previously purchased the paper version. 2 weeks ago and all the time before it was a fantastic app and the best tv magazine. Then they updated it, all trace of past and current issues deleted, tells me it can’t connect to iTunes Store, then says restoring purchases, for eternity and doesn’t. Really annoyed and disappointed and cancelled subscription now. 😡😡😡 ### 1/5 — Update *2021-07-28, version 6.0.21* After updating yesterday I only have a title page and a little wheel going round. Been like it for 24 hours now. Anybody know what’s happening? ### 1/5 — I cannot get into the new version *2021-07-27, version 6.0.21* I have contacted the helpdesk who appears to be very busy. Error code - 442345 so cannot do anything! I am running the most up to date version of iPad OS 14.7.1. ### 1/5 — New app rubbish *2021-07-27, version 6.0.21* Been subscribing to Tv & Satellite for years with no problems. This new app has ruined it for me. It will not load, will not open. I cannot log on, download the magazine, it won’t connect to the iTunes Store. All in all, a huge disaster which has forced me to cancel my subscription. What a disappointment. ### 1/5 — Truly Dreadful App *2021-07-25* This is a dreadful app, slow to open, clunky navigation, keeps returning you to the bookstand each time you go into it rather than remembering your last page viewed. Add to that each time its updated you lose access to the program for several days if you subscribe via iTunes. The publisher is not interested in problems when you’ve subscribed via iTunes and tells you to contact them even though its their app and publication for which they are paid. A truly dreadful app, I shall be cancelling my sub and trying another because these problems have persisted for a long time now with neither the publisher nor Apple seeming interested in sorting it out. ### 1/5 — Shoddy testing *2021-07-24, version 6.0.21* Downloaded latest update … broken! Presumably very little testing was progressed - expected better. Have cancelled my subscription; totally unacceptable ### 1/5 — Can’t download editions *2020-11-08, version 4.1.0* Unable to download new editions. What makes it worse the only means of contact is via email which comes back stating a backlog and in so many words you want a response to contact mymagazine.co.uk who are not responsible for the app. There is a follow up email alert saying the address is not valid. Looking back at the history of the app it’s an issue that has plagued it over the years. Thus cannot recommend. Save your money as once you subscribed your throwing your money away. ### 1/5 — Does Not work *2020-11-08, version 4.1.0* Issues will not download to iPhone. Tried to contact support a few times now and no reply. Don’t waste your money. I’m glad I was on a monthly subscription and not annual. ### 1/5 — Problems downloading, no one to help! *2020-11-06, version 4.1.0* Starting today, it won’t download new issues. Unable to contact anyone. Please get in touch or I’m cancelling! ## Most critical reviews (10 lowest-rated) ### 1/5 — Con *2024-12-01, version 7.1.1* Taken my money via iTunes. Won’t download! Con! ### 1/5 — TV & Satellite Week Magazine *2024-11-27, version 7.1.1* Every week I need to restore, to be able to download my latest copy. This has been going on for years. I’ve now had enough, as this week’s magazine still won’t restore after a few days. What is the problem and why can’t you fix it after all this time! ### 1/5 — Absolutely loathsome *2024-11-26, version 7.1.1* I would give it minus 5 if I could. Every week for YEARS it only gives the option for “Free sample” edition even though I’m subscribed. Moved from iTunes subscription to direct subscription…nothing changed. Customer services have no clue. Made an official complaint…nothing changed. THIS IS THE WORST APP I’VE EVER USED. Ombudsman next. ### 1/5 — Rubbish app *2024-05-21, version 7.1.1* Paying for Tv & Satellite app annually through Apple iTunes every week I have to restore my issue otherwise it want to charge me so ridiculous and annoying please sort this out ### 1/5 — Do not subscribe unless you want to be disappointed *2024-04-10* Nine months since they’re ‘big’ update and I am still unable to regularly download a new issue each week. Having to constantly refresh and restore my purchase is tedious and unnecessary and for almost £50 a year I expect much better. I would recommend looking elsewhere. **Developer response:** Dear Another UK Customer, Thank you for contacting TV & Satellite Week Magazine. Your review helped to identify a problem within one of our systems that’s now been fixed. To download any issues which still show a purchase price, please tap on restore purchases from the help section of the app. If you encounter any ongoing problems then please email apps@futurenet.com and our support team can assist you further. ### 1/5 — No good *2024-04-09, version 7.1.1* I now can not use this since the update ### 1/5 — Still not fixed months later *2023-12-11, version 7.1.1* Continues to forget subscription every start. Have to ‘restore purchases’ every time new edition released. Looking at reviews this issue has existed for months but there seems to be no interest in fixing it. ### 1/5 — Downloading new issues *2023-05-23* Something needs to be done about this app. Every week I have to delete the app and reinstall it to download and read the current issue. This has been going on for months despite numerous calls to the helpline. if this continues, I doubt I will renew my subscription when it comes up. **Developer response:** Thanks for your review, and we're really sorry to hear you're experiencing difficulties. For further assistance, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team ### 1/5 — Worst App Ever *2022-10-20* Restore purchase button doesn’t work, asking me to pay for something my subscription already covers troubleshooting solutions do nothing, abysmal customer service. The old version of the apps were great, feels like every time they update they don’t bother to do any testing at all and this version has been live for ages and still having issues with it. When it doesn’t work, roll back to something that does Update October 2022- it’s still the worst app on my phone with the most errors. Pay a subscription so the magazine can be downloaded on a Tuesday, app decides nah not bothering with that you can have later in the week when the magazine is pretty useless ### 1/5 — Useless *2022-10-18, version 6.0.21* Won't let me log in so can't even get started. I've checked my credentials are correct and followed the help instructions but it just doesn't work. ## Most praised reviews (10 highest-rated) ### 5/5 — New version of app. *2023-07-11* Hi, updated app to new version yesterday. Came to download latest version of magazine and it was marked at£1.99. Have been a subscriber for over 10 years and each time the app is updated, the same problem seems to occur in that a charge is showing to download latest copy of Tv and satellite (hard copy arrived in post this morning). Please correct this fault. I advised sales section and they said to contact yourselves. John Cole **Developer response:** Thanks for your review, and we're really sorry to hear you're experiencing difficulties. For further assistance, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team ### 5/5 — Poor *2022-01-11* Paying for subscription but not being able to download. What a waste of time. They take the money from me but I get nothing. ### 5/5 — Tv satellite *2020-02-27, version 4.1.0* Just bought a subscription love this magazine ### 5/5 — TV & Satellite magazine *2019-09-11, version 4.1.0* Good comprehensive guide but has one important channel missing, Forces tv, where is it? ### 5/5 — TV & Satellite Week *2017-08-02* This is a continuation to my email below once again I pay yearly for this magazine and it is now 1st August 2017 and would you believe it it hasn't downloaded again I have emailed Apple and have not had a reply. This is a good magazine when it downloads as I am partially blind because I can make all the writing bigger on my iPad please Apple can you sort this problem as I don't want this problem every Tuesday. I pay for a yearly subscription for this magazine but for some unknown reason it won't download this week it doesn't run out until 29th December 2017. I have been in touch with iTunes they cannot help they say get in touch with the developers they can't help so I'm well and truly stuck. ### 5/5 — Great TV Mag *2017-07-10, version 2.4.0* Easy to read and follow and plan your TV for the week ### 5/5 — Just like paper but on iPad *2017-04-28, version 2.4.0* Like having this digitally but wish it would work both portrait and in landscape mode ### 5/5 — Tv/sat mag. *2017-02-12, version 2.4.0* The best tv-sat guide app there is...absolutely love this...5*****. ### 5/5 — Excellent *2016-12-10, version 2.4.0* It's just like having the magazine, only better. ### 5/5 — Farklı *2015-03-24, version 2.3* Şimdilik eyi 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*