# TV Remote Control Universal + — user reviews

> 236 indexed App Store user reviews of TV Remote Control Universal + by TVSMART.APP, rated 4.40/5 from 12,558 ratings.

- Source: https://appshunter.io/ios/app/tv-remote-control-universal-plus/id1644910903/reviews
- App overview in markdown: https://appshunter.io/ios/app/tv-remote-control-universal-plus/id1644910903.md
- Rating breakdown: 5★ 9,807 · 4★ 787 · 3★ 407 · 2★ 287 · 1★ 1,270

## What do users think of TV Remote Control Universal +?

Overall sentiment: negative

**Pros**

- 🚀 Works great as a remote control
- 👍 User-friendly and easy to navigate
- 🔒 Reliable connection to TV
- 💡 Useful backup for lost physical remote

**Cons**

- 🔒 Requires subscription to access basic remote functions
- 💰 Expensive subscription fees
- 🔍 Lack of free features
- 🐛 Frequent disconnections and reconnections required
- 🤖 Aggressive in-app ads and upsells

**Commonly reported bugs**

- App not compatible with certain TV models
- Inability to cancel subscription
- Remote control functions not working as expected

**Most requested features**

- More free remote control features
- Ability to control TV power and volume without subscription
- Better customer support and communication

## Newest reviews (14 of 236)

### 3/5 — Gianna the only

*2026-06-21, version 4.6.2*

Was not my requests

### 3/5 — Love the remote

*2026-04-10, version 4.4*

Loved the app so I purchased the lifetime subscription. Lately, every time I open the app, I have to restore my purchase. Finally yesterday, my biggest fear…when I went to restore the purchase, it said there were no purchases on my account. I reached out via messenger for resolution. But have not received a response. Needless to say I am disappointed.

### 1/5 — Scam

*2026-01-10, version 4.3*

3 day free trial is NOT in app purchases.  If you have to pay for it then the price should be listed in the store.

### 1/5 — Scam

*2026-01-04, version 4.3*

Send it for a three day trial then automatically charged you $40 without the right to refuse

### 1/5 — Remote won’t work

*2026-01-03, version 4.3*

Cannot get the buttons to work. Nothing. Once you download the app, nothing works.

### 1/5 — No just no

*2025-12-23, version 4.3*

So u just got a new tv and I got the app at first u need to pay 6.99 a month to even use it! Yeah no thank u

### 1/5 — Esto no sirve para nada solo pérdida de tiempo

*2025-12-11, version 4.3*

Pérdida de tiempo

### 2/5 — Sucks

*2025-12-07, version 4.3*

You can’t use volume without paying

### 1/5 — UMA DR0G@

*2025-12-06*

Porc@ri@ dois click e já aparece um anúncio atrapalhando tudo

**Developer response:** Olá,

Agradecemos por deixar seu feedback e sentimos muito que sua experiência tenha sido prejudicada pelos anúncios. Entendemos como isso pode ser frustrante. Algumas funções da versão gratuita incluem anúncios, mas nosso objetivo é sempre melhorar a experiência de uso.

Se quiser compartilhar mais detalhes para que possamos ajudar, por favor entre em contato pelo e-mail contact.tvsmart@gmail.com. Estamos aqui para oferecer suporte.

Sincerely,
Contact TVSmart Support Team

### 1/5 — Go f ur selfs

*2025-11-25, version 4.3*

Why Tf do u have to pay its 50$ a year that’s outrageous this ap is stupid don’t download

### 1/5 — Ruim

*2025-11-25*

Pessimo horrível não presta

**Developer response:** Olá!
Agradecemos por compartilhar sua opinião e sentimos muito que sua experiência tenha sido tão frustrante. Isso definitivamente não é o que desejamos para nossos usuários.

Se possível, gostaríamos de entender melhor o que aconteceu no seu caso específico para ajudá-lo a resolver. Por favor, envie-nos uma mensagem com o modelo da sua TV e do seu dispositivo para contact.tvsmart@gmail.com — nossa equipe de suporte está pronta para ajudar.

Atenciosamente,
Contact TVSmart Support Team

### 1/5 — Says it’s free and it’s not free

*2025-11-05, version 4.3*

Says it’s free and it’s not. They want $7 bucks a week to use your own TV. Just buy a new remote.

I don’t need a subscription to use my own TV I paid hundreds of dollars for.

### 1/5 — Horrible pricing

*2025-10-20, version 4.2*

5.99 a week for a universal remote? What kind of scam is this. I wouldn’t even pay 6 dollars a month for this! Ridiculous

### 1/5 — Scam

*2025-10-15, version 4.2*

The app literally does not allow you to do anything without paying for it. I’ve had other apps to use the remote and maybe every 10 buttons you hit you get an ad. But for this one, every time you touch the remote, it asks you to upgrade it. If you do not plan on paying at least seven dollars a week for this app I would never download it.. just trying to save time for other users.

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam

*2026-06-23, version 4.6.2*

So I download the app and it takes 40$ I didn’t even get to use the app so I do my research turns out the subscription is only
6.99 so how does it make sense that 40$ was taken??? Make it make sense. Download this app at your own risk. They are scammers and liars! Adding me to a subscription I didn’t even open the app and I canceled all subscription the day of getting the app all of
Sudden my card gets charged and I’m confused I check the App Store and all of a sudden I’m subscribed and losing 40$? Yeah okay . !!!!SCAMMERS!!!!!

### 1/5 — Bad app

*2026-04-26, version 4.5*

It couldn’t connect to my tv and it made me pay to press any button

### 1/5 — Pitiful service

*2026-04-08, version 4.3.1*

Pitiful service to expect someone to pay you just to change the tv channel

### 1/5 — Don’t use unless you want to pay

*2026-03-28, version 4.3.1*

If you use this app you can’t unless you pay there is no feature without paying

### 1/5 — Scam

*2026-03-28*

Not working without subscription

**Developer response:** Thank you for your feedback. We understand that you were looking for a completely free option. To provide a stable, high-quality screen mirroring technology that is compatible with the latest TV updates, we offer a subscription model which allows us to constantly maintain and improve the app.

We typically offer a free trial period so you can test all the features before being charged. If you subscribed by mistake or if the service does not meet your needs, please request a refund directly from Apple at reportaproblem.apple.com, as we do not have access to your billing information.

Please make sure to cancel the subscription in your iPhone Settings (Your Name > Subscriptions) to prevent future charges. If you have any other questions, feel free to contact us at: contact.tvsmart@gmail.com

### 1/5 — Este compro de una estrella no sirve para nada control, nunca déjame en mi vida

*2026-03-05, version 4.3*

Juro que no me voy a entrar a ningún control que yo vea este control es un disparate no me gustó el control es una mierda es una mierda porque esto no sirve esto no sirve mejor quiten este control esto no sirve. Tengo que dar una sola estrella para enviar mi comentario. Qué disparate

### 1/5 — КОШМАР!

*2026-02-16, version 4.3*

НАЖИМАЮ 3 РАЗА И РЕКЛАМА ПРЕМИУМ!!! Вообще не возможно что либо делать! Даже из приложения на телевизоре нужна про версия!

### 1/5 — Nem clica

*2026-02-04*

Cheio de propaganda

### 1/5 — SCAM

*2026-02-03, version 4.3*

i paid for the free trial and got a 21 dollar charge on my card do not trust ts

### 1/5 — Remote

*2026-01-25, version 4.3*

Can’t log on to Hisense TV

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2026-07-07, version 4.6.2*

Great

### 5/5 — Works great, just pricey!

*2026-04-14, version 4.5*

As a longtime user, the app ended up in the background for many years due to limited usability.  Since the past 6 months I found it and started using it again and I find it very useful. (It’s like a digital version of the old universal remotes that merged several remotes into one so you didn’t have to look for specific ones). Instead of searching out each separate app to control a device, it’s located in the one.  I am giving it 5 stars because I was grandfathered into a single payment to unlock the pro features. With that said and even how good this app is, they should consider lowering their price considering it’s not that big of a hassle to just use the manufacturer apps at no cost. ($364+tax per year is very steep at weekly rate).  Also physical universal remotes are overall cheaper ($45 for best one that controls up to 8 devices) and less hassle once setup.  I would definitely consider the lifetime subscription if still available. (You may have to subscribe then go into subscriptions to change to the lifetime for the additional cost).  The 5 stars are for usability and very little app tracking compared to competition.

### 5/5 — Pashto12

*2026-03-26, version 4.3.1*

pashto123

### 5/5 — G

*2026-01-02, version 4.3*

It actually works

### 5/5 — Jej

*2025-12-01, version 4.3*

Buena

### 5/5 — No pay tho

*2025-11-04, version 4.3*

Please why do we have to pay💦💦

### 5/5 — Is not work in my tv my girlfriend try in my tv is not working

*2025-08-29, version 4.2*

Is not work in my tv my girlfriend try in my is not work

### 5/5 — John Fahmi

*2025-08-29, version 4.2*

John Fahmi

### 5/5 — Brian’s TV

*2025-05-06, version 3.9.1*

Brian TV

### 5/5 — Marcos

*2024-12-15, version 3.9*

Tô

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
