# TV Remote Smart Control - CTRL — user reviews > 34 indexed App Store user reviews of TV Remote Smart Control by Harry Wright, rated 4.10/5 from 128 ratings. - Source: https://appshunter.io/ios/app/tv-remote-smart-control-ctrl/id6499311651/reviews - App overview in markdown: https://appshunter.io/ios/app/tv-remote-smart-control-ctrl/id6499311651.md - Rating breakdown: 5★ 89 · 4★ 7 · 3★ 5 · 2★ 2 · 1★ 22 ## What do users think of TV Remote Smart Control? **Pros** - 🌟 Prompt fix and response to issues - 🌟 Developer attention to user feedback - 🌟 Free subscription service initially - 🌟 User-friendly interface (mentioned in one positive review) **Cons** - ❌ Connectivity issues with various TV brands - ❌ App not detecting TVs on the network - ❌ Inability to control TVs even when connected - ❌ Privacy concerns about data tracking - ❌ Unreliable performance and functionality ## Newest reviews (12 of 34) ### 2/5 — Want this to work badly 😞 *2024-06-25* Doesn’t find Hisense Smart Tv - Appreciate the update but still isn’t finding turned on TV using same Wi-Fi as phone. Maybe next update? ### 2/5 — Does not connect. *2024-06-18* I really wanted this app to work but even after it recognized the TV it would not connect. I put two requests for help. It said email would be answered quickly. Neither request for help was answered. ### 1/5 — Doesn’t work *2024-06-15* Does not work - does not find any tvs **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Doesn’t even see our Samsung TV. *2024-06-15* What a waste. Doesn’t even deserve the 1-star I have to assign in order to write this review. **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Doesn’t work. *2024-06-15* Tried to connect this to my 2019 Sony TV, and it can not find it on the network; other remote apps have worked in the past. I attempted the recent update to fix Sony TV issues and it still didn’t work. I picked this up when the subscription service was free, but in an attempt to uninstall the app to troubleshoot the issue, my subscription disappeared and I was prompted to pay for it. I found the well hidden X to bypass that, but even afterwards the app will still not connect to my TV. It might be a good sign to avoid an app, when one of the very few options on the settings tab is to request a refund. **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Waste of Time *2024-06-14* Despite claiming to support Fire TV, this app did not connect to mine. ### 1/5 — Not working *2024-06-14* This app doesn’t work **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Doesn’t find Smart TVs *2024-06-13* I’ve got 2 Smart TVs and have other Apps that found and control them. I thought I’d try this one out but it can’t even find one TV. Thankfully it was free at the time I tried it but was still a waste of time. **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Doesn’t connect *2024-06-13* The app finds the tvs available but wont connect. Tried on 2 different recent Samsung models. App just loops and stalls when trying to connect. ### 1/5 — I Deleted This In The First Ten Minutes *2024-06-13* I downloaded the app and set it up to use with my living room tv. Then I set it up for my bedroom tv. That’s when it froze and refused to operate either tv. Still worse, it appears that it is necessary to start your tv every time with its actual remote in order to connect and use the app. ### 1/5 — Couldn’t find my Sony smart TV *2024-06-13* Failed at the first post. Couldn’t find my Sony Smart TV. And before you start asking me to troubleshoot, a couple of other remote apps do work on it. Bit basic too. No direct entry tv channels. ### 1/5 — It doesn’t work! *2024-06-13* Downloaded - simple instructions but will not connect to my tv **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ## Most critical reviews (10 lowest-rated) ### 1/5 — 0 *2024-10-04* I give this a zero u have to pay for it ### 1/5 — Not great *2024-07-22* This app is not working out for me and is NOT loading I can’t find my remote for my Samsung tv. UPSET😡😡 and please write back ### 1/5 — Can’t detect TCL Google TV. *2024-06-29* Not even detecting TCL Google TV. Do you intend to support TCL’s Google TV? ### 1/5 — Still not working on Sony Bravia *2024-06-28* New update finds the TV and “connects” but no functionality whatsoever. **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Not able to connect my both TVs *2024-06-25* Always saying No devices find, even my tv turned on and both my phone and TV are same network **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Won’t connect *2024-06-23* The app isn’t connecting to my LG TV. I checked the wifi on both devices but my TV won’t appear on the app despite refreshing multiple times **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Doesn’t connect *2024-06-20* Their privacy says they will track you. I just deleted it. **Developer response:** e’re very sorry to hear about your concern. We want to assure you that we do not track our users for any purpose other than to enhance the functionality of the app and personalize your experience. Your privacy is very important to us, and we strictly adhere to protecting it. If you have any further questions or concerns, please feel free to reach out. Thank you for your feedback, and we apologize for any misunderstanding. ### 1/5 — Just doesn't work *2024-06-20* Doesn't find tvs. Tried multiple tvs on different wifis **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Useless *2024-06-18* I cannot get this to connect to either of my 2 TV sets, one is a Sony and the other is a Hisense. There is no point keeping the app, it is useless for me, so I am deleting it after writing this review **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 1/5 — Nope *2024-06-15* Unfortunately, after several times of trying to pair my TV with this remote and trying four different TVs, neither one was successful **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ## Most praised reviews (10 highest-rated) ### 5/5 — Doesn’t even see our Samsung TV. *2024-06-29* What a waste. Doesn’t even deserve the 1-star I have to assign in order to write this review. REVISED: Now works 100%. 5-stars. **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 5/5 — Not working *2024-06-18* So far, this is doing nothing once connected. I only gave 5 stars so the developer would look at it. This does absolutely nothing. ### 5/5 — How to use this program *2024-06-14* How to use this program, please guide ### 5/5 — Good *2024-06-14* 👌🏻 ### 5/5 — R *2024-06-13* Very handy when the remote is no where to be found ### 5/5 — Premium lifetime costs $0?? *2024-06-13* Bruh this app works great and you can get a lifetime subscription for free for some reason. I’m not complaining.. ### 5/5 — Классное приложение *2024-06-06* Мне понравилось))) ### 3/5 — Connected but nothing works *2024-06-29* Thank you for prompt fix and response. Now I got connected but no controls working. Absolutely nothing working with my both LG and Samsung TVs. **Developer response:** Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support. ### 3/5 — Doesn’t work for me *2024-06-14* I’ve tried it on two different smart TVs and have had no luck so far. I can connect but after that it just allows me to scroll but no response from button clicks/presses. Also, when I open up the selection section (The 4 boxes icon) to see all my channels and inputs, it crashes. Doesn’t happen every time but a god 85% of the time. ### 2/5 — Connection problem *2024-09-08* Bad connection --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*