# TV Remote - Universal Control• — user reviews > 30 indexed App Store user reviews of TV Remote by SECURE SOFT LTD., rated 4.40/5 from 1,094 ratings. - Source: https://appshunter.io/ios/app/tv-remote-universal-control/id6443671916/reviews - App overview in markdown: https://appshunter.io/ios/app/tv-remote-universal-control/id6443671916.md - Rating breakdown: 5★ 848 · 4★ 80 · 3★ 46 · 2★ 37 · 1★ 83 ## What do users think of TV Remote? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Responsive app - 💡 Helpful when TV remote is not working **Cons** - 💰 Requires paid subscription - 🔒 Bluetooth required for connection - 🐛 Connectivity issues - 🚫 Doesn't work as expected **Commonly reported bugs** - Pairing device code not working - Doesn't connect to multiple TVs **Most requested features** - Free version without subscription - More features like casting and touch calibration ## Newest reviews (10 of 30) ### 2/5 — Yes please get out of my way stupid rating box blocking the *2024-02-03* Pairing device code from being entered rendering this app useless **Developer response:** Dear client,   Thank you for your valuable feedback. Your feedback helps us improve the Remote App development system. We are looking into these issues. If you still have any suggestions, please feel free to let us know at support@securesoft.app. Thank you! Have a great day/night!   Best regards,   App Developers. ### 1/5 — It’s not working *2023-09-07* WTH is this **Developer response:** Dear client, Thank you for your valuable feedback. Your feedback helps us improve the Remote App development system. If you have any questions or suggestions, please feel free to let us know at support@securesoft.app. Thank you! Have a great day/ night! Best regards, App Developers. ### 1/5 — Ne marche pas *2023-06-28, version 1.1.2* Ça ne marche pas. Tv sanyo ### 1/5 — Pls read *2023-06-27, version 1.1.2* Let it connect ### 2/5 — Not good for multiple TVs *2023-03-19* I have multiple samsung tvs on one wall and hoped this would solve my issue that Samsung did not plan for which is having multiple Samsungs next to each other. Samsung uses Bluetooth for remotes to try to change a channel on one affects all. This app seemed to be the solution but as soon as you change the remote to one tv it keeps asking for allow. Clumsy. My rating is based on my situation. Otherwise it seems to be a good remote app. ### 1/5 — Pay to use *2023-03-18* Constant paywall reminders make app unusable. **Developer response:** Dear client, Thank you for your valuable feedback. Your feedback helps us improve the Remote App development system. The app is paid. We need the funds to maintain the servers as well as to keep our business running since our app does not contain any ads. However, the app does come with a free trial period. You can decide after you try the subscription. The app is made free so that everyone can try our subscription without having to pay for anything first. If you still have any questions, please feel free to let us know at support@securesoft.app. Thank you! Have a great day/ night! Best regards, App Developers. ### 1/5 — This app sucks😡😡 *2023-02-05* I was trying to use this app and it did not even work 👎🏾👎🏾👎🏾 **Developer response:** Dear client, Thank you for your valuable feedback. Your feedback helps us improve the Remote App development system. Would you please inform us the issue details at support@securesoft.app. Thank you! Have a great day/night! Best regards, App Developers. ### 1/5 — Doesn’t work *2022-11-04* Doesn’t work connected tv threw mirroring and it’s not even doing nothing not even the volume absolutely crap plus payed for it £5.49 not happy one bit 😡😡😡😡😡 **Developer response:** Dear Client, We are extremely sorry that you have faced this inconvenience. We prioritize our client's satisfaction the most and try to help them as quickly and effectively as possible. We need a few details about your TV to identify the exact problem you are facing. Please share with us your iPhone model, iOS version, TV name, and the model of the TV you are trying to connect. You may easily contact us by tapping on Settings from the top left corner of the app → Contact Us. We want to assist you properly please get back to us. Best Regards App Developer ### 1/5 — DOES NOT WORK *2022-10-30* This does not work unless you are able to get into your to settings, if I were able to do that I would not have needed to download a universal remote app. ### 1/5 — Total rubbish *2022-10-29* This app is so useless. Don’t waste your time on it ## Most critical reviews (10 lowest-rated) ### 1/5 — TV remote universal control *2026-06-09* Remote control for smart TV ### 1/5 — Useless *2025-02-15* Why would I ever want to use this and have to pay 5 dollars weekly might as well just go buy a actual remote just remove this entirely ### 1/5 — Completely terrible *2025-01-19* Can’t do anything without a subscription ### 1/5 — Doesn’t work *2025-01-01* Do not use it charged me £7 a week to use and it ended up charging me to not even work complete waste of my money and my time do not use under any circumstance ### 1/5 — I hate it *2024-10-12* I hate how you have to pay for it. That’s annoying because you could be younger and you could be trying to get the app and you could have no money. It’s generally stupid. ### 1/5 — Terrible app doesn’t even connect *2024-08-22* Don’t download this remote, it’s a big waste of time ### 1/5 — Will only work if Bluetooth is turned on. *2024-08-18* And how can I turn on Bluetooth on my tv if I lost the remote? Waste of time. Technology is all such a scam. ### 1/5 — You have to pay for every feature. *2024-05-13* I already pay to have xfinity. I’m not paying a weekly subscription to use a remote app when I could just replace the actual remote. Actually ridiculous lol **Developer response:** Dear client, Thank you for your valuable feedback. Your feedback helps us improve the Remote App development system. The app is paid. We need the funds to maintain the servers as well as to keep our business running since our app does not contain any ads. However, the app does come with a free trial period. You can decide after you try the subscription. The app is made free so that everyone can try our subscription without having to pay for anything first. If you still have any questions, please feel free to let us know at support@securesoft.app. Thank you! Have a great day/ night! Best regards, App Developers. ### 1/5 — 👎👎👎 *2024-05-09* Don’t wast your time don’t work. **Developer response:** Dear client,  Thank you for your valuable feedback. We are really sorry for the inconvenience you are experiencing. Would you please inform us the issue details at support@securesoft.app? Thank you! Have a great day/night! Best regards, App Developers. ### 1/5 — Pls no paying *2023-09-09, version 1.1.4* I do not want to pay man 😡😡😡 ## Most praised reviews (10 highest-rated) ### 5/5 — To tv remote *2026-03-04* 20/10 ### 5/5 — Okay *2025-02-14* Okay ### 5/5 — Paying *2025-02-09* You have to pay for everything so annoying! ### 5/5 — I need free *2024-02-27* I need free **Developer response:** Dear client, Thank you for your valuable feedback. Your feedback helps us improve the Remote App development system. The app is paid. We need the funds to maintain the servers as well as to keep our business running since our app does not contain any ads. However, the app does come with a free trial period. You can decide after you try the subscription. The app is made free so that everyone can try our subscription without having to pay for anything first. If you still have any questions, please feel free to let us know at support@securesoft.app. Thank you! Have a great day/ night! Best regards, App Developers. ### 5/5 — Tv remote *2023-07-06* It very helpful when my tv remote is not working **Developer response:** Developer Response (Pending) - Mar 30, 2024 It may take up to 24 hours for this response to appear on the App Store. Dear client, Thank you for your valuable feedback. Your feedback helps us improve the Remote App development system. If you still have any questions or suggestions, please feel free to let us know at support@securesoft.app. Thank you! Have a great day/night! Best regards, App Developers. ### 5/5 — Prince *2023-01-14, version 1.0.3* Like you ### 5/5 — Cool tool to have *2022-11-09* It performs flawlessly. I can utilise Netflix with an excellent connection to my two Hisense TVs. No lag at all, what I have to do is just connect the app to my TV through my home wifi, and that's all. ### 5/5 — Love the price *2022-11-05* I use this app literally every day and it has served thus far as a full replacement for a standard TV remote. Must try. ### 5/5 — More than original remote *2022-10-16* Very easy to use. I can now play tv apps from my mobile. Its a great feature for me. ### 4/5 — Loved it *2023-06-09* I am using this for my LG TV. It’s working perfectly but I recommend to have more features likes casting and touch calibration. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*