# TV Remote - Universal Remote · — user reviews > 34 indexed App Store user reviews of TV Remote by Vertex Point Limited, rated 4.50/5 from 429 ratings. - Source: https://appshunter.io/ios/app/tv-remote-universal-remote/id6739025871/reviews - App overview in markdown: https://appshunter.io/ios/app/tv-remote-universal-remote/id6739025871.md - Rating breakdown: 5★ 351 · 4★ 20 · 3★ 11 · 2★ 8 · 1★ 39 ## Newest reviews (17 of 34) ### 1/5 — Doesn’t work *2025-10-08* I opt out of the payment. **Developer response:** Hi, Stephenoulton！Our application is a paid application, which requires you to pay a certain fee to use it. Your payment helps us to invest in the continuous development and enhancement of the app, allowing us to bring new features, improvements, and a seamless user experience your way. We value your feedback and suggestions! ### 1/5 — Not the Roku official app *2025-09-30* Use the official Roku app for the remote connection, it doesn’t charge you and gives you everything you need **Developer response:** Dear user, we appreciate your feedback. Thank you very much for your interest in our application. ### 1/5 — Cobro sin autorización *2025-09-22, version 1.3.1* Apenas estaba viendo al app y me acabo de dar cuenta que me hicieron el cargo a mi factura !! Robo total nisiquiera autorice el acceso premium de dicha aplicación ### 1/5 — COBRO SIN AVISAR *2025-09-19, version 1.3.1* NI SIQUIERA HABÍA ACABADO DE DESCARGAR Y DE MODO ENGAÑOSO TE HACEN EL COBRO SEMANAL PORQUE TE EMPIEZA A EXPLICAR Y EN UNA DE ESAS APARECE LO DEL COBRO Y OBVIO POR PENSAR QUE SON COMENTARIOS INÚTILES LE DAS CLICK Y TOMA TU COBRO ### 1/5 — Cobran sin avisar *2025-09-13, version 1.3.1* Mala aplicación ### 1/5 — Malo *2025-09-11, version 1.3.1* Cobran por usarlo y no avisan ### 1/5 — Horrible *2025-09-09, version 1.3.1* Para todo cobra ### 1/5 — Scam *2025-09-06* I downloaded the app thinking it was the official Roku tv remote app and was immediately prompted to sign up for a subscription. After looking up why it required a subscription I found that this app is not the app made by Roku. Horrible practice from the developer and Apple for allowing it. **Developer response:** Dear user, we appreciate your feedback. We're sorry for your issue. We guarantee that our application is formal and legal. We will uphold the principle of good faith, strictly abide by relevant laws and regulations, and will not deceive users. If you need any assistance, please don't hesitate to contact us. support@vertexpointworks.com ### 1/5 — It’s a scam *2025-09-06* don’t buy this there are way better controls out there **Developer response:** Dear user, we appreciate your feedback. We are very sorry that you have encountered problems in using our products. Thank you very much for your interest in our application. ### 1/5 — Pero qué necesidad de cobrar? *2025-09-04, version 1.3.1* No lo encuentro ninguna necesidad de por qué cobrar ### 1/5 — No es gratis *2025-09-02, version 1.3.1* Cobra ### 1/5 — Low key a scam app *2025-08-31* Attempt to force subscriptions and make x buttons hard to see 💀 **Developer response:** Dear Nah 0701, we are using the subscription feature provided by iOS. If you have a subscription, you can find it in your Apple ID Settings -> Subscriptions. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. Thank you for your understanding. ### 1/5 — Fuchi *2025-08-29, version 1.3.1* Cobra por usarlo ### 1/5 — No funciona *2025-08-24, version 1.3.1* No funciona ni pagando en la aplicación. ### 1/5 — TE COBRAN POR USAR LA APP $200 semanales *2025-08-24, version 1.3.1* TE COBRAN POR USAR LA APP $200 semanales ### 1/5 — Scam app *2025-08-20* I was charged $11.99 per week for 2 weeks without being prompted or asked to confirm a purchase. Beware if you download this app. $50 a month to be able to control your TV? What a scam! **Developer response:** Dear user, we appreciate your feedback. We guarantee that our application is formal and legal. We will uphold the principle of good faith, strictly abide by relevant laws and regulations, and will not deceive users. Thank you for your understanding and support. ### 1/5 — Bad review *2025-08-18* Terrible app paid for a week and it don’t work **Developer response:** Dear Lj3524, if you need any assistance, please don't hesitate to contact us. support@vertexpointworks.com I am very sorry for not bringing you a better product experience. We will do our best to improve product quality and after-sales service to ensure you get a better service experience. Thank you for using our app ## Most critical reviews (10 lowest-rated) ### 1/5 — Fake Roku remote app *2026-02-02* This is fake,it’s not the official,it charges 8.99 a week whereas the real Roku app is free. **Developer response:** Hi, IAmRoc67! Our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. ### 1/5 — Roku *2026-01-29* I tried but didn’t work **Developer response:** Dear ..n..g.., please describe your problem in detail and contact us at support@vertexpointworks.com, we will be happy to help you. Thank you for your understanding and support. ### 1/5 — Stop charging me. *2026-01-08* I tried to use it and it didn’t work. I can’t cancel it like the support page says. **Developer response:** Hello, Roku is BS! Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@vertexpointworks.com, we will deal with it as soon as possible. ### 1/5 — SCAMMED OVER 200$ *2025-12-18* So i got this app while at a friends bc we lost the remote first of all this app didnt work second of all i had to buy a subscription which i didnt even notice i did i was so tired on the app it doesnt shoe you how to cancel it or give you the option to. Ive not used this app at all and they kept charging me weekly now that i finally notice they wont give me a refund and the thing that I purchased was premium FOR ONE ONE WEEK not 20 absolute bs don’t recommend and i want my god damn money back! **Developer response:** Hello, Scammed11235! We know it's important to us that you take your time to provide feedback on issues. We will seriously consider your feedback and try our best to improve our products and services to ensure you get a better service experience. Please feel free to contact us. support@vertexpointworks.com ### 1/5 — Mm *2025-12-09* Horrible funciona muy mal **Developer response:** Hello, Don’t download that shi! Please describe your problem in detail and contact us at support@vertexpointworks.com, we will be happy to help you. We are very honored that you like this app. ### 1/5 — doesn’t allow to use unless you have a subscription *2025-11-28* I had downloaded this because the official Roku app wasn’t working and I wanted to watch some videos so I obviously came on the AppStore to try and find another one that could work and thought that this would would be trusting. I didn’t look at reviews unfortunately, and I got disappointed in not even half a minute. You can’t use the app unless you have a subscription, which is just completely unfair. **Developer response:** Hi, ghzam148383！Your payment helps us to invest in the continuous development and enhancement of the app, allowing us to bring new features, improvements, and a seamless user experience your way. We value your feedback and suggestions! Thank you for your understanding and support. ### 1/5 — Engañosa *2025-11-20, version 1.3.3* Abres la app y automáticamente te genera el cobro ¡ES UN ROBO! ### 1/5 — Scam app *2025-11-06* je n’ai jamais accepter de souscrire à quoi que ce soit , j’ai perdu 13$ , j’ai écris à Apple en vain J’ai demandé pour un refund à deux reprises et il m’a été dit que c’était pas éligible . Lorsque tu ouvres l’application , on te demande de valider des affaires et à un moment donné on écrit en petit caractère souscrire une semaine à 11,99$ sans bien lire tu cliques juste et après tu constate qu’on t’a déduit de l’argent alors que tu voulais juste arriver au bout et avoir une télécommande free. C’est maintenant que je vois le review et il Nya que de review négatifs car c’est du scam **Developer response:** Dear God’s gift 01, our app is a paid service. We understand that paying for an app can be a big decision. Your support enables us to keep the app running, enhance its features, and provide the best possible experience for all our users. If you have any questions, please feel free to contact our customer support support@vertexpointworks.com. Thank you for using our app ### 1/5 — Robo *2025-10-31, version 1.3.3* Te cobran sin autorización y no procede el reembolso jamás. ### 1/5 — Robo *2025-10-20, version 1.3.3* Te suscriben en el segundo en que la descargas y te hacen el cargo automático, un robo total ya puse mi reclamo y denuncia correspondiente. ## Most praised reviews (5 highest-rated) ### 5/5 — Ben *2026-04-18* Bs **Developer response:** Hello, Ben bs! Thank you for liking our app and hope for continued support. ### 5/5 — Bueno *2026-01-05* Good ### 5/5 — This is the best Roku app *2025-07-15* I love this Roku app thank you for making it bye **Developer response:** Dear user, we appreciate your feedback. We are glad you like this app. ### 4/5 — Best idea ever🔆 *2025-05-09* Incredible device!! No more carrying remote them lose remote!! Brilliant & loving this APP & I’m thrilled🌟✨💫🤩 **Developer response:** Hello, Marigotit! Thank you for your positive review! ### 3/5 — Need to pay to use *2026-01-04* If you download the Roku app the remote app is free there. **Developer response:** Dear user, we appreciate your feedback. Thank you again for your support and understanding. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*