# TVA Community Credit Union — user reviews

> 11 indexed App Store user reviews of TVA Community Credit Union by Tva Community Credit Union, rated 4.79/5 from 923 ratings.

- Source: https://appshunter.io/ios/app/tva-community-credit-union/id985364780/reviews
- App overview in markdown: https://appshunter.io/ios/app/tva-community-credit-union/id985364780.md
- Rating breakdown: 5★ 766 · 4★ 44 · 3★ 13 · 2★ 5 · 1★ 22

## What do users think of TVA Community Credit Union?

Overall sentiment: negative

**Pros**

- 👍 Simple and useful for balance tracking
- 💡 Touch login feature requested and appreciated

**Cons**

- 🐛 Frequent app crashes and freezing
- 🔐 Persistent login and authentication issues
- ⚠️ Poor transaction detail visibility
- 📱 Fragmented experience requiring multiple apps
- 🐢 Slow performance and screen transitions
- ❌ Mobile deposit feature unreliable
- 🔧 Lack of customer support accessibility
- 💳 Cannot pay directly to principal
- 🔄 Non-automatic inter-account transfers

**Commonly reported bugs**

- App crashes on iOS 16.4 and newer
- Login failures with password rejection
- Account lockouts after failed login attempts
- Network connectivity error messages despite active connection
- Mobile deposit crashes before completion
- Incompatibility with iPhone 11 Pro Max
- Slow screen-to-screen navigation
- Silent rejection of mobile deposits without notification

**Most requested features**

- Touch/biometric login similar to Apple iPhone
- Direct principal payment option
- Automatic inter-account transfers
- Integrated credit card details and notifications
- Improved transaction detail display

## Most critical reviews (10 lowest-rated)

### 1/5 — New Live interactive site is BAD!

*2023-12-16, version 23.1.72*

Terrible!!!  Wait let me go in and finish paying on my open end loan thought I just asked to pay in full.  Go back in and pay a few more cents interest!  Wow!
 Test a new system before going live!!!

### 1/5 — HORRIBLE!

*2023-10-19, version 23.1.72*

This is the worst app I’ve ever used for a financial institution! Unable to login sometimes without explanation, doesn’t show transaction details, must download ANOTHER app for credit card details and notifications, can’t pay directly to principal, payments from one account to another aren’t automatic. This is an embarrassing app for an established bank. Seriously considering returning to Capital One just because of this app!

### 1/5 — App will not open

*2023-02-21, version 22.2.20*

updated my iphone to ios 16.4 and ever since then, I click on the tva app and it immediately crashes

### 1/5 — Can’t log in this app

*2022-11-09, version 22.2.20*

Haven’t been able to access my account in over two months. It keeps saying it’s a technical issue but they have yet to fix it

### 1/5 — Not working

*2021-02-25, version 20.2.50*

This app is not working for iPhone 11 Pro Max. It was before but now it’s not.

### 1/5 — Too slow/crashes

*2020-11-13, version 20.1.200*

The app keeps crashing before I can complete my mobile deposit. When it doesn’t crash it takes several seconds to move from screen to screen. It is extremely slow. WiFi is at full strength and is not an issue. Also, you have to fill out SO MUCH info on the back of each check to use mobile deposit or it rejects it...without a notification. Other bank apps do not have this problem.

### 1/5 — What happened?

*2019-12-16, version 19.3.20*

All of a sudden the app stopped working and I keep getting error message “You do not have network connectivity “ and won’t let me log in.  Can’t find anywhere to get help.

### 1/5 — Trouble logging in

*2016-06-10, version 5.0.134*

It won't take my password and keeps locking my account

### 2/5 — Good when it works.

*2016-08-01, version 5.0.134*

Very simple app, very useful for just keeping up with balances. WHEN IT WORKS. Currently will not except password, keeps giving error message.

### 3/5 — Make deposit

*2021-08-18, version 21.1.30*

The make a deposit by taking pictures does not work.

## Most praised reviews (1 highest-rated)

### 5/5 — Log in

*2019-07-20, version 19.1.20*

Wish there was touch log-in similar to apple iPhone access.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*