# TVFPlay - Web Series & Videos — user reviews > 51 indexed App Store user reviews of TVFPlay by CONTAGIOUS ONLINE MEDIA NETWORK PRIVATE LIMITED, rated 3.30/5 from 349 ratings. - Source: https://appshunter.io/ios/app/tvfplay-web-series-and-videos/id1067732674/reviews - App overview in markdown: https://appshunter.io/ios/app/tvfplay-web-series-and-videos/id1067732674.md - Rating breakdown: 5★ 178 · 4★ 19 · 3★ 14 · 2★ 19 · 1★ 119 ## What do users think of TVFPlay? Overall sentiment: negative **Pros** - 📺 High-quality, engaging web series content - 🎬 Original and unique show concepts - 👍 Good user interface aesthetics - 📱 Responsive customer service team - 🎯 Content appeals to younger audiences **Cons** - 🐛 Frequent app crashes and freezing - 🔌 Poor casting functionality (Chromecast/Apple TV) - 📉 Low video quality (max 720p) - 📝 Subtitle issues (out of sync, too small, missing on cast) - 🔐 Difficult subscription cancellation process - ⚠️ Login authentication failures - 🎬 Promo videos play unexpectedly - 💰 Subscription model with ads still present - 🌍 Unfair regional pricing discrimination - 🔄 App resets to beginning when backgrounded - ⏱️ Slow app performance and navigation - 🎮 Poor UI/UX design and confusing layout - 📱 Limited device support (missing iPad/Apple TV apps initially) **Commonly reported bugs** - App crashes on launch (especially on iPhone) - Login fails with Gmail authentication - Chromecast connection errors and buffering - Apple TV app crashes and won't connect - Video playback stops after rewinding/fast-forwarding - Subtitles out of sync with video - Subtitles not visible when casting - Pause on phone doesn't pause on Chromecast - JSON errors displayed during casting - App freezes during navigation - Connection errors on Apple TV - Video playback fails on multiple devices - App hangs and becomes unresponsive - Error message windows overlay during casting **Most requested features** - 1080p or higher video quality support - Apple TV native app - iPad app support - AirPlay support for Apple devices - Auto-play next episode feature - Better search and content discovery - Improved subtitle customization (size, sync) - Download functionality improvements - Better casting controls visibility - Faster app performance optimization - UI/UX redesign for better navigation ## Newest reviews (16 of 51) ### 2/5 — Buggy, doesn’t work *2023-03-28* Paid for yearly membership bc I’m a huge fan, but the app continues to be buggy (restarting, doesn’t save the place and there are sound issues) and now it doesn’t even log me in. Please fix the app. ### 2/5 — Great content spoiled by poor app experience *2022-02-06, version 2.5.3* Can’t believe I paid $3.99 for this quality of app. ### 3/5 — Content for younger people... Subtitles too small *2020-06-21, version 2.5.3* Themes are interesting for younger more than older people probably. I'm in my forties and found boring. Disappointed because it had an actor I loved from Laakhon mein ek but this show was less deep. American channels have bigger subtitles in English which I prefer. Found myself having to look down too long at subtitles. Nice aesthetics to the shows which I enjoyed. Writers could use work in my opinion. Production quality or at least quality of shows transmitted were rough on my iPad. Can't imagine watching on TV if it's this bad on my iPad unless it's better on TV. Content too silly for me or too irritating in terms of characters. After watching some content from India making it to America on other platforms I was disappointed. ### 1/5 — Apple TV app is not working *2020-06-13, version 2.5.3* Please fix the Apple TV app, it just crashes after displaying a connection error message and asks to try again later and then it just doesn’t let me go back. This version is messed up. Please fix it. ### 2/5 — Review for Apple TV. *2020-06-04, version 2.5.3* The Apple TV suddenly stopped working two weeks ago. I can browse but cannot play. I subscribed after I saw that TVF now has Apple TV app. ### 1/5 — App never worked *2020-05-29, version 2.5.2* App worked only to collect the subscription amount that’s it, unable to play videos at all from mobile, iPad and even on browser. It’s really shame on the team. ### 2/5 — Why can’t the video quality be 1080p???!!! *2020-05-02, version 2.5.2* The video quality is so poor. Fix it TVF. You’re shows are outstanding, let us have at least a good experience watching them. ### 1/5 — Why subscription? *2020-02-18, version 2.4.6* Why is there a subscription just for the international audience? I can easily watch anything on TVF Play in India but cannot open the app without subscribing to a plan. It’s just annoying! ### 3/5 — App is taking fun away *2020-01-06, version 2.4.3* TVF content is amazing but the app needs lot of improvement. App hangs alot mainly during navigation, streaming also becomes issue for resuming old video. If we fwd or rewind using scroll bar it never starts thereafter, need to kill app and restart. App needs sincere improvement. **Developer response:** Hi, Sorry for any inconvenience. Please feel to email us here : appstore@theviralfever.com for further query and provide some more information about this, with the help of any screenshots/screen-recording for us to understand and then forward this to our App team for response. Thank you for the understanding and supporting us. ### 1/5 — The app doesn’t work, don’t waste money/time! *2019-12-26, version 2.4.3* I paid for yearly subscription few months ago. The app barely worked back then and with newer version of iOS, it has completely stopped working. So, basically the subscription money went down the drain. I don’t think the subscription money is too much for any of the customers to make a fuss about, so neither customers nor the TVF peeps are doing anything to fix it. Borderline fraudulent TBH. **Developer response:** Hi, Sorry for any inconvenience. Please feel to email us here : appstore@theviralfever.com for further query and provide some more information about this, with the help of any screenshots/screen-recording for us to understand and then forward this to our App team for further investigation. ### 1/5 — Frozen app *2019-11-27, version 2.4* Just got it 2 days ago and the app is frozen.. The web series are really good but need improvement on the app as it’s not easy to sit and watch it on tv... specially when one travels... hoping to get this resolved soon ### 1/5 — Subscription base- not worth it *2019-08-22, version 2.2.9* Deleted after it asked for money? What the heck - you have advertisements and still you are asking money to watch the content Download the vpn and enjoy it free ### 2/5 — Not On Apple TV *2019-07-17, version 2.2.6* Very disappointed when I couldn’t find TVFPlay app on Apple TV App Store... 😔 As you guys started changing in US for subscription then you should launch TVF app in Apple TV App Store.... ### 1/5 — The videos are not playing on chromecast. *2019-07-03, version 2.2.5* Shows some json on video and the video stops playing. Also shows some buffer error mid video. Apart from that , if I pause the video on phone, it is still playing on the chromecast. ### 1/5 — Not worth - Paid Version with adds and bugs *2019-06-22, version 2.2.4* Great shows wants you keep hooked but App is worst keeps crashing, paid version has adds popping up ! I mean you are paying to watch the adds , Frustrating ! ### 1/5 — Chromecast support is terrible *2019-06-15, version 2.2.3* I wanted to watch this on my TV which is connected to Chromecast. I try to cast it and Chromecast is trying to load the content since 10 minutes. I bought the subscription assuming Chromecast would work like it works for other apps such as Netflix. Disappointed with the support, guys. **Developer response:** Hi, Please email us here: appstore@theviralfever.com for further query.We will be happy to take a closer look. With ref to Chrome-cast viewing, available local WiFi network is used to stream with video, so the streaming is based on the available network.Thank you for supporting us. ## Most critical reviews (10 lowest-rated) ### 1/5 — Good content. App need serious improvement *2022-06-26, version 2.5.3* The content is good but the apple play does not work, every time I try to cast on my Apple TV the app crashes. When using chrome cast the video quality drops tremendously making it impossible to watch. If you are charging customers your app needs to be properly tested, these are basic things which has to work. ### 1/5 — Very poor streaming quality *2022-01-15, version 2.5.3* Just 720p max after taking subscription amount?? ### 1/5 — Very difficult to cancel subscription!!! *2021-07-18, version 2.5.3* I have been trying to cancel subscription since a few months now. Emailed customer service and received an automated response saying they are looking into it. They keep charging $3.99 per month. There is no where either in the app or on their website a way to cancel the subscription. Their terms and use seems to have been copy pasted from somewhere else. It states we can cancel the subscription anytime but there is no where it on their website it gives that option. Beware of this as they will keep charging you this fee forever. ### 1/5 — Crashes and won’t open *2021-01-08, version 2.5.3* Recently downloaded this app as my son loves “Yeh Meri Family” and it’s no longer on Netflix. Was about to subscribe to your service but the app crashes every time I try to open it. Wish it worked but it doesn’t. ### 1/5 — App not working *2021-01-03, version 2.5.3* I’m trying to open the app after using my gmail id but it’s automatically shutting down.. Giving 1 star for now but once the app start working, will change it. ### 1/5 — App is crashing *2021-01-02, version 2.5.3* I had TVF before downloaded and subscribed just to watch Pitchers. I loved the app watch couple good series like Kota factory, Roommates and so. My subscription expired and i moved out of the app. I want to subscribe again and i downloaded the app but as soon as i try to sign in with my gmail the app crashes. Tried couple times but same thing. Tried turning off my phone to see if its my issue but seems like its and app. I really want to subscribe if you can get the issue resolved. ### 1/5 — App crashes on iPhone in USA *2020-12-28, version 2.5.3* Not sure if it country specific issue but app crashes on iPhone 11 as soon it is launched . I am using latest app version and have latest iOS. ### 1/5 — Subtitles are screwed, Stupid app *2020-10-10, version 2.5.3* Why are the subtitles are not in sync? For the entire series( example yeh meri family). That too your own series in your own app. This is clearly unacceptable and it’s complete waste of my money. ### 1/5 — App doesn’t load *2020-07-16, version 2.5.3* The app works on my phone and it used to work on my Apple TV before but from the last couple of days it stopped working and just says connection error ### 1/5 — App for Apple TV does not work *2020-06-19, version 2.5.3* I paid full subscription thinking I’ll view it on Apple TV however the app just doesn’t connect to the network. Waste of money, I will be canceling my subscription. ## Most praised reviews (10 highest-rated) ### 5/5 — Please improve the app *2019-11-28, version 2.4.1* Guys great work, could you please work on the bugs as it's very slow and not that easy to work on this app, would not like to drop your rating. Please make the changes a bit quicker, thank you. **Developer response:** Hi, Sorry for any inconvenience. Please feel to email us here : appstore@theviralfever.com for further query and provide some more information about this, with the help of any screenshots/screen-recording for us to understand and then forward this to our App team for response. Make use of our Offline feature to download the video and watch without any hassle. You can watch the downloaded video anytime from "PlayFeed-- Saved tab--My Downloads" section in the App. ### 5/5 — Looks nice-great to see you on iPad *2019-05-29, version 2.2.1* Keep up the good work guys ### 5/5 — App for smart tv’s *2019-05-04, version 2.1.5* You guys were awesome.. I always watch it on my iPhone but I don’t find you app on smart tv. **Developer response:** Hi,Please email us here: appstore@theviralfever.com for further query.To provide TVFPlay app on Smart/Apple TV, is part of our road map.We have seen that request from users before, and we've added your name to the list of requester's as an additional vote of support, which we'll take into account when doing our future round of planning. ### 5/5 — Yeh meri family 👍 *2018-08-15, version 1.1.3* Yeh meri family is awesome series do you any other series to watch with kids ### 5/5 — iPad App when r u guys coming up with dat *2018-07-12, version 1.1* You guys are doing great job as usual as its there in ur DNA I don't want to bore you coming to the point you presence is very bad on iOS devices and specially you don't have iPad app so let us know when are launching iPad app.. **Developer response:** Hi,Please email us here: appstore@theviralfever.com for further query on concerns on iOS.With ref to TVFPlay app specific for iPad, we have include this in our backlog as a potential project to tackle. We've added your name to the list of requester's as an additional vote of support, which we'll take into account when doing our future round of planning.Thank you for supporting us. ### 5/5 — Neat *2017-11-25, version 1.0.16* 5 star rating is for the shows. As for the app please update it to support iPhone X. Love your videos! ### 5/5 — Thank you *2017-10-31, version 1.0.14* great app+awesome video quality+frequent videos+great content=TVF PLAY IS THE BEST. ### 4/5 — Thanks for releasing apple tv app and ipad app *2020-01-22, version 2.4.4* A few months ago i wrote a review asking you for apps for ipad and apple tv. You guys actually replied to that review letting us know that you had planned for both. Thanks so much. complain i now have is its very hard to search and watch new content... everything seems confusing and haphazardly placed. Also, the preview of videos are not well excecuted. If i click on series to watch. I expect it to play the episodes. But it starts playing promo first. I dont want to watch promo each time i open the app to play an episode of a series that i have already started watching... Please revamp the UI. But the quality if content is amazing!!!!! Thanks! **Developer response:** Hi, Sorry for any inconvenience. Please feel to email us here : appstore@theviralfever.com for further query and provide some more information about this, with the help of any screenshots/screen-recording for us to understand and then forward this to our App team for response. Thank you for the understanding and supporting us. ### 3/5 — Great shows but no captions *2021-09-29, version 2.5.3* I got the app to watch Tripling but the subtitles don’t work. My understanding of Hindi/ Urdu is very rudimentary so I’m only able to understand about 50% of what is going on 😭😭😭 At this rate I’m going to have to cancel my subscription which I really don’t want to do. ### 3/5 — Don’t see captions when casted *2021-08-19, version 2.5.3* I don’t see captions when casted either using Google chrome-cast or Apple TV. Could you please help fix it? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*