# TVNZ+ — user reviews > 599 indexed App Store user reviews of TVNZ+ by Television New Zealand Ltd, rated 2.00/5 from 50 ratings. - Source: https://appshunter.io/ios/app/tvnz-plus/id592636641/reviews - App overview in markdown: https://appshunter.io/ios/app/tvnz-plus/id592636641.md - Rating breakdown: 5★ 9 · 4★ 3 · 3★ 1 · 2★ 2 · 1★ 35 ## What do users think of TVNZ+? Overall sentiment: negative **Pros** - 🚀 Great content selection - 💡 Useful for a free app - 👍 User-friendly interface - 🚀 Smooth streaming performance **Cons** - 🐛 Frequent crashes and glitches - 🔍 Poor search and navigation - 💸 Too many ads - 🔍 Difficult to resume watching - 🔌 Unreliable casting/connectivity **Commonly reported bugs** - App freezes or gets stuck on black screen - Loses playback position when app is closed - Ads repeatedly play even after content has resumed - Casting issues cause loss of controls and playback - Subtitles cannot be turned off **Most requested features** - Ability to skip ads - Option to turn off subtitles - Improved resume/continue watching functionality - Better Chromecast/casting support - Ability to pay for ad-free experience ## Newest reviews (20 of 599) ### 2/5 — Not available *2026-07-30* It always says content not supported by location pls help I wanna use it pls ### 3/5 — Improvements *2026-07-26, version 9.0.9* The app doesn’t remember where you are up to watching. ### 2/5 — Not great. *2026-07-25, version 9.0.9* The older version of this app used to save which episodes you had watched and auto start the next one when you get to the end. This version doesn’t. It’s disappointing as TVNZ was my go to for streaming. Now it’s a bit of an effort. Pls fix it to have the same usability as previous versions to allow it to stay up there with other streaming apps. ### 2/5 — Streaming functionality *2026-07-24, version 9.0.9* Streaming through the app is poor. Doesn’t track the episode your up to, no auto play. ### 2/5 — Disorientation *2026-07-23, version 9.0.9* Hopefully you will fix the disorientation for iPad (not sure of other devices) on your next update? ### 2/5 — Frustrating *2026-07-22, version 9.0.9* I’m sick of having to sign in all the time with an email code. Also it doesn’t save where you’re up to and you spend ages watching extra ads while you try and find where you’re up to. ### 1/5 — Wrong side up *2026-07-15, version 9.0.9* The new updated app will only display sideways on my iPad Pro. Shows play correctly in landscape but all navigation is portrait. ### 1/5 — Appalling operation *2026-07-15, version 9.0.9* The app modifies the Accessibilty settings on my iPad. It disables the Touch settings making the iPad unusable. ### 1/5 — Episodes dont auto play *2026-07-14, version 9.0.9* This app is painful, episodes wont auto play in the iphone app or smart tv app. Terrible ### 1/5 — Shocking *2026-07-14, version 9.0.9* Well, Where do we start? App won’t load, when it does the reception stop starts, freezes and then completely stops. The recordings won’t fast forward or rewind, but fear not!!! The ads still load perfectly and are forced in front of every recording you want to start. Honestly tvnz make us pay for it instead, even just a bit, for a substantially better service. Right now I never touch the app as it’s useless. ### 1/5 — Rubbish *2026-07-11, version 9.0.9* Adds player over live pay per view games?!? ### 1/5 — Unfortunate *2026-07-11, version 9.0.9* It’s unfortunate you have to use this app to watch (Stream) doesn’t hold “ continue watching”, freezes more often than not…plus other issues. ### 1/5 — Oops your awful *2026-07-10, version 9.0.9* This app is unusable. You should be ashamed of yourselves. ### 1/5 — Still problems *2026-07-09, version 9.0.9* Won’t play telling me can’t play on external device ! ### 2/5 — Please fix portrait view on tablet *2026-07-08, version 9.0.9* Please fix the app opening and being stuck on portrait view on iPad. Super difficult to browse and clearly not designed for iPad users in mind. Discouraging me from using. Was fine before, please fix the bug. ### 1/5 — Frigging portrait *2026-07-08, version 9.0.9* Why oh why won’t the stupid app work in landscape mode all the time. The TV and movies play in landscape mode, yet I can’t make decisions in anything but your stupid sideways setup. Please fix this as it only happened when you changed everything ### 1/5 — Awful *2026-07-07, version 9.0.9* False advertising at its greatest. World Cup Lags and is loaded with Adds despite paying a premium to watch . ### 1/5 — App is broken *2026-07-07, version 9.0.9* Useless ### 1/5 — Dreadful piece of junk *2026-07-06, version 9.0.9* TVNZ should be ashamed to release a massive downgrade like this. The app only runs in portrait mode on the iPad even if rotation lock is set to lanscape. If you leave the app running while using another app it usually locks up making you quit out of it an restarting. Just abominable, but sadly the only game in town if you want to watch the World Cup. ### 1/5 — World Cup coverage *2026-07-06, version 9.0.9* Absolutely embarrassing World Cup coverage… pay all that money to be smothered in ads. What a joke. Cutting to ads in the middle of games and as soon as a game finishes TVNZ should be ashamed I want my money back ## Most critical reviews (10 lowest-rated) ### 1/5 — Hopeless *2026-08-04, version 9.0.9* Hopeless. almost impossible to enjoy watching anything with the constant freezing, adds and just poor interface. ### 1/5 — Sucks *2026-08-02, version 9.0.9* Seems like nz becoming a third world country, even their apps are hopeless, keeps freezing, won’t play all sorts of issues ### 1/5 — Chromecast: Ad audio kicking in 15s before visual *2026-07-31, version 9.0.9* When casting, ad audio kicks in early and de-syncs audio and video for rest of episode. _Partially_ resolveable by disconnecting from Chromecast and reconnecting though that does tend to trigger more ads. ### 1/5 — Error code *2026-07-28* I try to watch Chelsea lose but it says error code for no reason at all. Very annoying . Smashed my phone because of it ### 1/5 — Worst app ever *2026-07-27, version 9.0.9* worst app ever ### 1/5 — Portrait view lock intensely annoying on iPad *2026-07-22, version 9.0.9* I find it hard to believe that a whole team of designers, analysts, developers, testers and their management decided it was ok to release a new version of the app that is locked in portrait view on an iPad until you actually play a video. Have any of you tried to use your app on an iPad with a keyboard attached?? So am I supposed to keep taking my keyboard on and off just to view your app?It is frustrating, annoying and if a previous reviewer is correct against the Apple license agreement. For goodness sake make this a top priority to fix. ### 1/5 — Portrait mode *2026-07-21, version 9.0.9* When are you going to change to landscape mode just FIX It ### 1/5 — Do you even test your app?! *2026-07-19, version 9.0.9* Every release has a new defect. Easy to pickup if tested correctly with a good regression suite. Please fix you test approach. It’s pretty rubbish. ### 1/5 — New Version *2026-07-17, version 9.0.9* Why does the new version load in portrait mode on an iPad now? ### 1/5 — Error *2026-07-16* Absolutely terrible I am so mad i am trying to watch the rookie but it keep saying oppps error please try again later 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 ## Most praised reviews (10 highest-rated) ### 5/5 — Installation solution, hundred percent *2026-06-13, version 9.0.9* First of all, forget your Apple mobile sign into your Gmail account with android phone. Go to play store. Change your location and and sync your mobile first, and then sync your TV. I’m sure hundred percent will work. This is what I did help you like the review ### 5/5 — Great *2026-05-27, version 9.0.7* Honestly I hate seeing so many negative reviews. To have a free streaming service with a wide variety of movies and tv shows is awesome, yeah it might not be as clean or as user friendly as other streaming apps but that’s just the price you pay for it being free (along with the ads but even Neon has ads too) ### 5/5 — Rookie *2026-05-02, version 9.0.6* I like the rookie ### 5/5 — TVNZ+ I love being on TVNZ+ *2026-03-26, version 7.8.2* I love being on TVNZ+ ### 5/5 — Good app *2025-06-30, version 7.3.0* It has so many shows, definitely the most out of all my streaming services. It’s also free ### 5/5 — Everyone who writing bad reviews are sooky little pussies *2025-06-22, version 7.2.1* I mean it’s free what do you expect?? It ain’t gonna be perfect. A lot of old movies some a pre alg tho, also some new ones which is good. I don’t get much disconnection or any bugs. Unless I’m far away from wifi, other than that chrome casting is fine, using the app on phone and play station is ok. So everyone is just jumping on this bandwagon to boycott this app. These ppl need a life ### 5/5 — It’s alright *2025-06-04, version 7.2.1* It has great movies and shows, and the streaming has improved a lot. But depending how close I am to the wifi route, if I get even a little out of range it starts playing up and slowing down. If they could improve the chrome casting and fix the problem when it comes to weak internet connection. It’ll be a 5/5 easily ### 5/5 — Great, ignore idiots from the US *2025-02-01* This is a great app for streaming in NZ. People from the states throwing their toys out of the cot because they can’t use it need to grow up and get half a brain cell. Read the bloody description before you download. It’s for streaming in NZ. The rest of us don’t pitch a fit because USA Network doesn’t work here. Idiots. ### 5/5 — Amazing! *2024-12-07, version 6.7.1* I think it’s fun, and it’s where I can watch most things I can5 usually watch! ### 5/5 — LOVE IT *2024-10-17, version 6.5.0* ABSOLUTELY WONDERFUL FOR A FREE APP! LOVELY --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*