# TW Express Cars — user reviews

> 6 indexed App Store user reviews of TW Express Cars by Tw Express Cars Ltd, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/tw-express-cars/id980277888/reviews
- App overview in markdown: https://appshunter.io/ios/app/tw-express-cars/id980277888.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (6 lowest-rated)

### 1/5 — Refund never received after cancellation

*2025-08-19, version 34.6.17*

Refund never received after cancellation. Phoned them twice both saying it takes 48 hours and it’s been longer than that. Also a taxi payment system should have a way faster refund process. Nonetheless, refund never came through, I feel scammed

### 1/5 — Out of date

*2020-08-09, version 3.6*

My address isn’t even in the app

### 2/5 — Doesn’t take card

*2024-09-29, version 34.6.17*

I entered my card info after booking my taxi and he was unable to use it to pay for the ride once I got home. We had to go to the cash point. Thought the point of the app was so I could pay from my card directly and make things easier

### 2/5 — Good firm, terrible app

*2018-04-28, version 3.5*

The address book they use is very outdated and it seems you have to know the actual post code, which makes it very difficult adding destinations.

### 5/5 — Pre booked

*2024-12-22, version 34.6.17*

Great reliable service. Highly recommended.

### 5/5 — Excellent Service

*2016-08-20, version 3.4*

Efficient and always on time. Great to download this app. Very useful for someone living in Tunbridge Wells

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*