# twiDial — user reviews > 33 indexed App Store user reviews of twiDial by Austin Henderson, rated 3.32/5 from 25 ratings. - Source: https://appshunter.io/ios/app/twidial/id1081699949/reviews - App overview in markdown: https://appshunter.io/ios/app/twidial/id1081699949.md - Rating breakdown: 5★ 10 · 4★ 4 · 3★ 2 · 2★ 2 · 1★ 7 ## Newest reviews (11 of 33) ### 3/5 — Very confusing. Paying for 2 calls *2019-09-20* This app is quite confusing when you first configure it. I had assumed that it would act like a normal phone app and make the call directly from that app. No! What it does is to call your cell phone and then once you answer, it places a call to your desired number. What this does is to charge your Twilio account for 2 calls: 1 up your cell phone and another to the other party. That’s silly! I found another app, TwilPhone that directly dials from the app and allows you to set the caller ID. Much more straightforward and half the cost for the app (and call charges). ### 2/5 — Loses Settings Frequently *2019-09-17* After you get everything all set up, on your mobile device, which means copying and pasting several numbers, you’ll find that after just a few weeks all of your settings are gone. I’ve resorted to putting all of my information needed for setup inside an easily-available email and re-populating the app when I need to use it. I have found that while this application is unique, it is not useful for regular use. ### 3/5 — Works but, can’t handle numbers with extensions *2019-07-23* It works but I can’t dial any number behind an extension. For dialling normal number the app does what it advertises: you get a call from your Twilio phone number and it merges the two calls. ### 4/5 — Works great *2018-12-31* This app does exactly what it says. The first time I used it I got the same error the other reviewer did, it said ‘call completed’ but that’s it. I’ve tried it several times since a then and it’s worked fine. How it works is you select the Twilio number you want to appear to be calling from and you select your verified mobile number. Then you enter a number to call and it calls both that number and your mobile number. Both you and the person you are calling get an inbound call at the same time from your Twilio number. It took me a few minutes to wrap my head around what was happening but it works great. If the dev made a messaging client so I could text with my Twilio number I’d gladly pay another $10 ### 4/5 — Good App! *2018-08-21* Would Love to See SMS send and receive ### 4/5 — Great App *2018-08-20* Great App. New update doesn’t work as well. If you can fix it, the screen looks stretched on iPhone 6s Plus. ### 4/5 — Works Well! *2018-08-20* I experience an odd bug every now and again, but this app works great overall. If you could integrate CallKit, I will recommend this app to all my business clients! That would be such a killer feature. ————— Update ————— Caller ID is not remembered. Could you default to which caller ID I used last? ### 2/5 — TwiDial Not Dialing. *2017-12-16* Not working on my phone. Does not dial out. Just get a pop up message saying the call has been made. ? No option to update, but I'm sure I'll have to buy a new $800+ Apple phone to keep up with the software that leaves old functioning software behind. What a great money making scheme Apple. Well played, but hate to say that will backfire hard. Will check back ### 3/5 — Decent app *2016-11-14* The app does what it says and works OK. The user interface is a bit of a mess and confusing. The app needs to support CallKit. ### 2/5 — No good *2016-08-17* Doesn't allow Non-US/Canada numbers either in the dialler, or in the Verified Twilio CallerID section in the settings. Otherwise *looks* nice. ### 5/5 — Easy mobile calls via Twilio *2016-05-04, version 1.1.3* If you need to make phone calls using a Twilio number via your mobile phone, this is the app you need. As far as I can tell, it's the only app that does this. Works well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Would not recommend *2021-06-28* Keeps logging out. Major headache to keep logging in. ### 1/5 — Not working *2021-05-26* App doesn’t work I paid ten dollars and it didn’t work in the slightest I would like a refund ### 1/5 — Not saving info *2020-06-24* The app is not saving info you have to re enter your info every time you use really getting frustrating ### 1/5 — Worthless *2020-04-27* App won’t save your Twilio settings! Enter your settings. Save your settings. Make your call. Open app the next day and your settings are gone! Not worth the time! ### 1/5 — Doest not work *2019-11-02* Wont connect calls on iPhone 10 and 13.2 ### 1/5 — Not working ..... *2018-11-27* At least let us try before buying... ### 1/5 — Not working *2018-06-03* Asked me to select an outgoing number but there are no numbers in the list **Developer response:** Hi mike - I think you need to go to settings and verify your Twilio credentials by clicking the test Twilio and then refetch the verified caller Id values. ### 1/5 — Should not be in the UK App Store *2016-11-05* Doesn't support adding non-US numbers no matter how hard you try. Nice looking app but ultimately a waste of money ### 1/5 — not working and crashes *2016-04-01, version 1.1.2* Verification is not working. Clicking on buttons not responding. There is no support email. Message To Developer: if you contact me and fix this issue, I will change my review . ### 1/5 — No any Sound *2016-03-03* I am trying to contact but but do not find any contact details! Please let me know why not any sound when making a call? ## Most praised reviews (10 highest-rated) ### 5/5 — Great twilio app *2023-04-18* Been using this for years and seems to be the best one out for being able to use your mobile as a dialer with twilio. There Customer service is great as well. Had an issue with a recent update so reached out and they found and fixed the issue within a few days. Can’t fault them. Super app. ### 5/5 — Works great! iPhone 11 *2020-01-04* Easy setup. Got up and running in minutes. Tested inbound and outbound calling. ### 5/5 — TwiDial *2019-03-12* Absolutely over the moon with this app! It works really well and thanks to TwiDial’s tech support, they very quickly resolved an issue I had getting this working which was down to some information I’d entered incorrectly... would highly recommend! ### 5/5 — Works great *2018-03-24* What else can I say? Entering your account sid is annoying and your api key but that’s not this apps fault. Once configured it works great. **Developer response:** Thanks for the feedback - yes it’s annoying but this app is a dialed for Twilio and there are not really any better ways to accomplish it I don’t think. ### 5/5 — Great App - Previous Reviews are Silly *2018-02-07* First off, Twilio isn’t exactly a service designed with novice users in mind. You need to be tech savvy to set it up properly. That being said, I’ve used this app on a couple of different Twilio accounts and it works flawlessly. I’d love to see support for SMS messaging in the future which would be incredibly useful. Thanks! **Developer response:** Love your transparency - you are right this app nor Twilio is designed for mass market - it’s a bit nerdy but when you grasp what it does it’s powerful. On the sms I don’t think we will be doing that primarily because the infrastructure to handle inbound messaging is an operating expense we don’t want - it’s much more complex that outbound dialing. So I appreciate your request but we will probably leave that to another passionate Twilio doer. ### 5/5 — Perfect app! So easy to use! *2017-03-09* This app is perfect! So easy to use and setup. Works great! ### 5/5 — Great app *2017-02-05* Works perfectly. Helps me utilize various numbers to call vendors or other contacts while maintaining my privacy. **Developer response:** Exact purpose - nice use and thanks for the feedback ### 5/5 — Great app *2016-11-29* This is a great app. Haven't had any problems with it. Had it for over a month now. ### 5/5 — Two thumbs up *2016-07-28* I rarely sit at my desk but often need to communicate w my clients as I test repaired units outside or as I walk through my shop. Masks my personal cell phone number exactly as needed. I was equally impressed with their support. Responded quickly to a question I had and took extra steps to make sure it was working as I required. Highly recommend. **Developer response:** Thanks for the encouragement - glad it works for you. ### 5/5 — Great functionality *2016-06-23, version 1.1.3* It easily works with Twilio. Simple interface and great functionality. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*