# Twilio Authy — user reviews > 2,051 indexed App Store user reviews of Twilio Authy by Authy Inc., rated 4.70/5 from 53,400 ratings. - Source: https://appshunter.io/ios/app/twilio-authy/id494168017/reviews - App overview in markdown: https://appshunter.io/ios/app/twilio-authy/id494168017.md - Rating breakdown: 5★ 46,309 · 4★ 2,786 · 3★ 1,006 · 2★ 569 · 1★ 2,730 ## What do users think of Twilio Authy? Overall sentiment: positive **Pros** - 🚀 Reliable and secure - 🔒 Robust backup and sync features - 👍 Convenient Apple Watch integration - 🚀 Fast and responsive - 🔒 Secure cloud backup - 👍 Intuitive user interface - 🚀 Seamless multi-device support **Cons** - 🐛 Occasional app freezes and crashes - 🔍 Limited customization options for account icons - 🔍 Confusing account management - 🔍 Slow app load times - 🔍 Lack of dark mode support - 🔍 Difficult account deletion process **Commonly reported bugs** - App freezes when switching between accounts - Sync issues between devices - Incorrect code generation on Apple Watch - Account deletion process not working as expected **Most requested features** - Ability to sort and categorize accounts - Customizable account icons - Dark mode support - Improved Apple Watch integration with complications - Faster app load times ## Newest reviews (15 of 2,051) ### 4/5 — Please add a dark mode toggle . . . *2026-08-26, version 28.6.0* The app is fantastic just like it is on Android but, please add a dark mode for it. The bright white layout physically hurts to look at. I’m really disappointed that the dark mode toggle isn’t present on iOS and that ignores iOS being set to dark. ### 4/5 — Bug *2026-08-05, version 28.6.0* Why can't I change the order of accounts with drag and drop anymore. It drags but the order isn't saved next time I open the app. Fix this please ### 3/5 — Disappointed at it but it has potential *2026-07-19, version 28.5.0* I tried to make an account but it doesn’t have my country so I can’t use it for earning money from Ribblr to help my parents with my siblings so I can’t use it to take them out to help:( ### 1/5 — It works *2026-07-13, version 28.5.0* My employer forces me to use this app. I am doing this survey so that Authy stops sending me survey requests. ### 1/5 — Locked out of everything *2026-07-08, version 28.5.0* The fact you can't submit a request to generate a new authentication app if you happen to break or lose the device the code was stored on is the dumbest and most predatory business clause. Literally screwed out of 20 different accounts. ### 1/5 — Vendor lock-in bloatware *2026-07-07, version 28.5.0* Vendor lock-in bloatware ### 1/5 — Doesn’t work *2026-07-07, version 28.5.0* I have a brand new out of the box iPad Air M3 on the latest iPadOS and the app is telling me my device doesn’t meet “integrity requirements”. ### 1/5 — 제발 export기능 추가해주세요 *2026-06-30* 제발요.. 평생 이거만 써야하잖아요 맥 앱이나 다른 곳에서도 쓰고 싶어서 크로스 플랫폼 지원되는 곳으로 옮기고 싶어요.. ### 1/5 — Frequent desyncs *2026-06-30, version 28.5.0* Moved to another app now as authy desyncs alot. Shame. ### 3/5 — Not Perfect *2026-06-27, version 28.5.0* I've been using Authy for years. I love multi device sync. Today I discovered it broke. Single code failed to sync. Reading support docs got me nothing. Recently I read some articles arguing there better options. Inertia kept me from switching. There is no export, or windows app. I was willing to overlook. Failed sync is the end of line for me ### 1/5 — Don’t like it *2026-06-23, version 28.5.0* I main this app for authentication but everytime i enter my password CORRECTLY, it says incorrect. PLEASE FIX THIS ### 1/5 — new update broke all logos and cant tell apart icons *2026-06-18, version 28.5.0* bad update please revert to previous ui ### 1/5 — Authy *2026-06-12, version 28.5.0* Never stops running ### 2/5 — Give us ownership of our data *2026-06-11, version 28.5.0* Authy does not have the ability to export your accounts. I moved to Authy from Google Authenticator years ago for this reason. Twilio, please give us the ability to export accounts. ### 1/5 — Exposing *2026-06-09, version 28.4.2* My information data has been leaked in Dark Web ## Most critical reviews (10 lowest-rated) ### 1/5 — PLEASE VERIFY IF Last Update HAS Severe Vulnerability?!?! *2026-09-05, version 28.6.1* Recently receiving login attempts- right after recent authy app via App Store update-for accounts using Authy that I am NOT attempting to access! This was following recent 9/2026 update! Please verify this wasn't some breach!!! ### 1/5 — Garbage *2026-09-01, version 28.6.1* Total garbage app ### 1/5 — Awful *2026-08-23, version 28.6.0* Locked me out of my discord account with nitro permanently, do not get. ### 1/5 — Don’t use this app *2026-08-21, version 28.6.0* Absolute garbage. I’ve been trying to reset my account for months after my original device died and nothing has worked. Their customer service is worthless. Even attempting to delete my account keeps failing. Use anything other than this app. ### 1/5 — Updated App Signs Out *2026-08-21, version 28.6.0* Main character syndrome for this app. They wanted to get Twilio in the name of the app so they made a new app and signed everyone out so I have to search for the key to sign in now. You have one job - give a code to sign in. Just do your job. I’m moving away from this app and uninstalling ASAP. ### 1/5 — No longer works?? *2026-08-05, version 28.6.0* I used this app for YEARS to keep my accounts safe. It worked perfectly for a long time, but recently it has absolutely stopped working. Despite loading codes and 2FA being enabled, the codes don’t work and I would be locked out of my accounts if not for having saved recovery codes. I haven’t uninstalled or changed phones or anything. It just doesn’t work. I’m disappointed and frustrated. I’m also sad they removed the desktop version. ### 1/5 — langue *2026-08-05, version 28.6.0* pourquoi toujours en espagnol? ### 1/5 — No export available. *2026-07-21, version 28.5.0* Once you sell your soul to authy its there forever. There is no export available and if you get locked out it’s all over. ### 1/5 — Don’t merge. *2026-07-18, version 28.5.0* Don’t merge accounts. Wipes out your auth tokens. A supposedly seamless process just created a whole lot of hassle for me. Thanks! Much appreciated! ### 1/5 — Stupid *2026-07-16, version 28.5.0* Charged $7.99 immediately before I could even download app and then it doesn’t work ## Most praised reviews (10 highest-rated) ### 5/5 — Great application *2026-09-04, version 28.6.1* Very secure 2FA App for IOS iPhones ### 5/5 — Great but… *2026-09-03, version 28.6.1* … sadly they have stopped support for Mac. The iOS app does its job very well and I’ve used it for years however if you need a desktop version they’ve pulled it for some reason. ### 5/5 — Great product, makes safety simple *2026-08-17, version 28.6.0* Always works, I appreciate apps that make it easy to have good security practices. Especially like the push notification pattern ### 5/5 — Better than using physical token *2026-07-20, version 28.5.0* Started using Authy when my token generator went down. I have a new token but prefer Authy. Reliable, fast, don’t have to worry about misplacing it. ### 5/5 — Good app *2026-06-29, version 28.5.0* Good app. Previous version was better. When I have multiple 2FA in a row, I have to close the app between each of them. If they could fix this, it would be a five star app. ### 5/5 — Great tool *2026-05-14, version 28.4.2* Does its job well and very swift. ### 5/5 — RELIABLE *2026-02-10, version 28.2.0* this app has everything you need, with great features like face id and cloud incase you need to switch phones so you don’t lose any of your codes even if you do switch. ### 5/5 — Excelente *2026-02-03, version 28.2.0* El mejor gestor de verificación que hay en estos momentos ### 5/5 — Best all in One *2026-02-02, version 28.2.0* An app to have all authentication in. Too many authentication apps for all the different standalone apps makes it so time consuming just to get an app unlocked or logged in. This one app just keeps it simple and easy. ### 5/5 — dio buu che bei *2026-01-28, version 28.2.0* sembra codice che si cambia nella banca oh si bunu --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*