# TwinSpires Bet on Horse Racing — user reviews

> 226 indexed App Store user reviews of TwinSpires Bet on Horse Racing by Churchill Downs Technology Initiatives Company, rated 4.80/5 from 89,728 ratings.

- Source: https://appshunter.io/ios/app/twinspires-bet-on-horse-racing/id948757156/reviews
- App overview in markdown: https://appshunter.io/ios/app/twinspires-bet-on-horse-racing/id948757156.md
- Rating breakdown: 5★ 79,188 · 4★ 7,274 · 3★ 1,819 · 2★ 388 · 1★ 1,059

## What do users think of TwinSpires Bet on Horse Racing?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and easy to use
- 👍 Excellent live streaming and video quality
- 💡 Comprehensive handicapping information
- 🔒 Secure and reliable platform
- 👍 Convenient mobile betting experience

**Cons**

- 🐛 Frequent crashes and app instability
- 💰 Unexpected fees and charges
- 🤔 Unclear promotion terms and conditions
- 🔍 Lack of account management features
- 🤨 Poor customer service and dispute resolution

**Commonly reported bugs**

- Login issues and account deactivation without notice
- Incorrect odds and betting information displayed
- Inability to cancel or modify bets in a timely manner
- Syncing problems between mobile and desktop platforms

**Most requested features**

- Ability to delete account and remove personal information
- Improved navigation and user interface
- More advanced handicapping tools and analytics
- Seamless integration with desktop platform

## Newest reviews (10 of 226)

### 3/5 — PP ‘s for harness racing

*2026-08-15, version 3.33.1*

Why is it that you have PP for thoroughbreds and not harness racing

### 4/5 — More Stats Please!

*2026-06-30, version 3.31.1*

I really have been enjoying the app and getting to see live races. What I really want to see is more statistical data, though. Some tracks and races have a lot, others have none and leave you almost blind.

### 2/5 — Rip off

*2026-06-17, version 3.31.1*

Think this app is ripping people off , as you look at the odds at one track it can say 0 mins to post 20 mins later the race still hasn’t went off you take a horse say 7-1 20 mins go by and race still says 0 time to post I watched on television the horse racing channel  and odds was different and it would all of a sudden say off and the television hasn’t even got them in gate. Then I’ve had times I picked a long shot with 5 minutes to post and all of a sudden have a betting error look race has went off mind u it still said 5 mins to post watch your television when placing a bet I have reported this. Took a horse at gulf stream waited til it said horses was 38 to 1 with 0 minutes to post 15 minutes go by and the horse went to 9/2 mins u still 0 minutes to post the horse is still trying to finish that race. TwinSpires botches the lines with time delays snd if you pick the winning long shot all of a sudden he’s the favorite make it make sense

### 5/5 — Nice option

*2026-05-16, version 3.30.2*

Very good

### 5/5 — OTB in the Palm of My Hand

*2026-05-16, version 3.30.2*

So Great to finally have a place for legitimate Betting at the Best Tracks from All over the World. Where have You been All My Life?

### 5/5 — Preakness Stakes

*2026-05-16, version 3.30.2*

Liked the updates with changing ODDS

### 1/5 — Not intuitive

*2026-05-15, version 3.30.2*

Searched app, internet and reddit and still cant bet race in future. Its probably intuitive to frequent users. Shouldnt be this difficult even for a novice like me. Ill stick with otb.

### 5/5 — Preakness

*2026-05-14, version 3.30.2*

Best app ever twin spires had all the best picks and very easy to use thanks twin spires

### 5/5 — My Thing

*2026-05-13, version 3.30.2*

I’m just getting started

### 1/5 — The worst

*2026-05-12, version 3.30.2*

App

## Most critical reviews (10 lowest-rated)

### 1/5 — They canceled my withdrawal due to lack of betting

*2026-08-30, version 3.33.1*

This is the worst company I have ever dealt with the practices of straight down dishonest. When I try to withdraw my money, they canceled it stating I rarely make bets. Then they refuse to release my money until I provide the Social Security numbers or a W-2 slip. What makes it even worse is that they asked me to send this sensitive document and financial document unsecure email. 
Asking customers to transmit containing sensitive information including SSN, financial and identification this way show a serious lack of concern for consumer privacy and data why would that security. They have also not responding to my email for weeks now. I strongly advise people to stay away from this company.

### 1/5 — Need to better site for blind individuals

*2026-08-12, version 3.33.1*

I am Blind and it is difficult with the promotions because the words are so close that voiceover doesn’t read it and I feel I have been scammed on several promotions for the $10 bet back I’ve called and there’s always an excuse not to pay me my bonus bets

### 1/5 — Horrible Promo

*2026-07-01, version 3.31.1*

The free 200$, which they wont specify until after deposit is paid in INCREMENTS, is only paid after 800$ in wagers. Dont waste your money

### 1/5 — Twin Spires is terrible

*2026-06-25, version 3.31.1*

Slow and buggy. Worst ADW app in racing.

### 1/5 — Don’t login just first time

*2026-06-18, version 3.31.1*

Don’t to play scammer

### 1/5 — Bad app

*2026-06-09, version 3.31.0*

This is the worse app to bet on. It doesn’t take but a second for it to take your money but if you win you’ll wait for days and days for them to deposit your money. I have waited for over a week and they still haven’t paid me. I don’t give them 1/2 a star!!!!!

### 1/5 — NOT USER FRIENDLY

*2026-06-06, version 3.31.0*

Something about this app has changed making it very confusing to place a bet.  NOT INTIITIVE AT ALL!!

### 1/5 — Lack of small dollar plays

*2026-06-06, version 3.31.0*

Bonuses are minimum at best and few small entry events and betting

### 1/5 — Rip off

*2026-06-06, version 3.31.0*

The odds paid on overseas racing are a disgrace. 3-1 turns into even money!

### 1/5 — Awful App

*2026-05-16, version 3.30.2*

Absolutely terrible! Can’t look back to see what horses you bet on. Can’t see results other than Win, Place, Show absolutely terrible betting app. Ruined my betting experience.

## Most praised reviews (10 highest-rated)

### 5/5 — Yes

*2026-09-02, version 3.33.1*

Absolutely love using this ap and it’s so easy

### 5/5 — On line betting

*2026-08-21, version 3.33.1*

Twin spires is by far the best online racing site. Especially enjoy the free past performances which contain excellent information

### 5/5 — Relax and make your bet

*2026-08-03, version 3.33.0*

Several years in the mix.  Lots of flexibility with local expert analysis and reliable deposit/withdrawal system.  Horses yet seem much more unpredictable than with other sports.  Wait and be patient for your best bet.

### 5/5 — Best in the Business

*2026-07-18, version 3.31.1*

As good as it gets.

### 5/5 — Let’s Go!

*2026-06-20, version 3.31.1*

Love the convenience of this app, extremely pleased

### 5/5 — MikeF

*2026-06-06, version 3.31.0*

Great very versatile and user friendly

### 5/5 — TwinSpires Fan

*2026-06-06, version 3.31.0*

TwinSpires makes horse betting easy and fun . Plenty of perks and options. It’s just like being at the track without the crowds or weather. A must have for  Horse racing fans .

### 5/5 — Easy user friendly APP

*2026-06-05, version 3.31.0*

Best horse app out there hands down !

### 5/5 — Review

*2026-05-31, version 3.31.0*

Super app. Need to advertise more. Expose more people especially 20 to 30 year-old.

### 5/5 — The best

*2026-05-30, version 3.31.0*

The best

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
