# twion® M24 > Mobility product support, troubleshooting, and dealer/service center contact. (iPhone/iPad app by Alber GmbH.) - Source: https://appshunter.io/ios/app/twion-m24/id1103171202 (this page in markdown: same URL + `.md`) - Developer: [Alber GmbH](https://appshunter.io/developer/919890674) - Category: Medical - Price: Free - Rating: 3.17/5 from 6 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 19 MB - Languages: American English, Dutch, French (France), German (Germany) - Released: 2016-05-10 - Data updated: 2026-08-23 - Monetization: freemium - User reviews in markdown: https://appshunter.io/ios/app/twion-m24/id1103171202/reviews.md ## What is twion® M24? twion app - THE CLEVER HELP FOR UNDERWAY It provides you with valuable tips and tricks for daily life with your Alber product. In case of a breakdown, it will help you to identify the cause. You can also , contact the Alber Service Centre directly with the App or find the next l specialist dealer. In this way, you always get help fast, directly on your Smartphone - no matter where you are at that moment. Functions - Quickstart guide, brief operating instructions - List of specialist dealers worldwide - Troubleshooting with solution management - Contact specialist dealer or Alber Service Centre directly - Practical tips on all aspects of the twion With the Mobility Plus package you can activate even more features of the twion Mobility App: - Increase the assistance speed from 6 km/h to10 km/h - By means of Cruise Mode l you can drive motorized without having to use the pushrims permanently (comparable to the cruise control in car) - You can use the Remote mode to remotely move your a wheelchair via smartphone - GPS tour tracking and driving status information such as actual speed, average speed, distance, time etc. For more information about the Mobility Plus refere to www.twion.de Note: For some functions of the app GPS is required. Permanent use of GPS in your smartphone can significantly decrease battery capacity . ## Key features - Quickstart guide and operating instructions - Worldwide specialist dealer locator - Troubleshooting with solution management - Direct contact with service centers - Practical usage tips - Mobility Plus package features ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/twion-m24/id1103171202/reviews.md ### 1/5 — Phone rotation error *2022-10-27* Cannot use the drive function because the phone rotates back and you lose the joystick. The biggest selling function for this overpriced wheelchair is now obsolete. Nothing but trouble, if you’re looking at Twion for your wheels, just don’t. They randomly turn off mid push, sent them back and they say “nothing is wrong”. Now not being able to connect and drive via app is the last straw 10/10 would not recommend. ### 2/5 — App Update dringend notwendig *2022-07-08* Die App funktioniert auf neuen Geräten nicht mehr gut. Eine Anpassung an ein neues Design dringend notwendig ### 1/5 — Needs a proper update *2022-02-19* I just updated this app for my overpriced Alber Twion wheels Still no Face ID to unlock forced to enter passcode with limited hand function. Still have to agree to liability every Time you activate Bluedrive and enter the passcode even though already logged in Livetracking still useless disconnects Bluetooth still disconnects forcing user to log in again. I wish I had bought the smart drive instead ### 4/5 — Ok, get use to it *2021-05-12* Why not make the app for iPad too? So much information on small screen of iPhone... Mireille, Québec, Canada ### 1/5 — Schlecht!!! *2020-01-18* Schade, das man (bzw. die KK) soviel Geld ausgeben muss, um dann nur 70% Leistung zu erhalten! Es ist meiner Meinung nach nicht Akzeptabel, das für die Freischaltung elementarer Funktionen noch einmal rund 390,-€ verlangt werden. Schade, beim nächsten Mal sicher nicht Alber! ### 1/5 — Impossible déconnecter en Bluetooth les roues. *2018-03-14* Je suis passer à iPhone 6 Plus depuis peu et je constate que lappli ne détecte pas les roues en Bluetooth. Merci de résoudre ce but. Car j’ai besoin de cette appli pour activer la fonction Cruise de mes roues. Handicapement Jérome ### 4/5 — New owner review *2017-09-04* The iPhone app is great! The Standby function in the app is vital and means you don't have to reach for the power buttons. I'd be happy to contribute suggestions for further features. I would LOVE to see an Apple Watch app to enable / disable standby and maybe to toggle between eco & sport ### 2/5 — Incompatible *2017-03-11* Incompatible avec iPhone 6 et 7 donc je ne peu utilisé à fond mon fauteuil nif ### 1/5 — The app doesn't work *2016-06-19* I have recently bought a twion system and the app doesn't detect wheels. So it's impossible to use this app on my iPhone SE. An update is needed to correct this problem. ## Frequently asked questions about twion® M24 ### What is twion® M24? twion® M24 is a mobile application designed to provide users with tips, troubleshooting assistance, and direct contact options for their Alber mobility products. ### What are the basic functions of twion® M24? Basic functions include a quickstart guide, operating instructions, a list of specialist dealers worldwide, troubleshooting with solutions, and direct contact with the Alber Service Centre or specialist dealers. ### What additional features are available with the Mobility Plus package in twion® M24? The Mobility Plus package unlocks features like increased assistance speed, Cruise Mode for motorized driving without constant pushrim use, Remote Mode to control the wheelchair via smartphone, and GPS tour tracking with driving status information. ### Does twion® M24 require GPS? Yes, some functions of the app require GPS. The developers note that continuous GPS use on a smartphone can significantly decrease battery capacity. ### Where can I find more information about the Mobility Plus package for twion® M24? More information about the Mobility Plus package can be found on the official website, www.twion.de. ### What is the rating of twion® M24? twion® M24 has a rating of 3.2 stars based on 6 user ratings. ### What devices is twion® M24 available on? twion® M24 is supported on iPhone and iPod devices. ### How often is twion® M24 updated? The latest version of twion® M24 is 2.2.6, and it was last updated on August 7, 2023. ## Version history (last 5 releases) ### 2.2.6 — 2023-08-07 Redesigned version of the twion® M24 app Improved compatibility and stability ### 2.2.1 — 2022-10-24 Minor Bugfix ### 2.2.0 — 2022-07-07 - Fixed bugs ### 2.1.2 — 2022-04-08 Minor bugfixes ### 2.1.1 — 2022-02-18 - Added privacy policy - Adjusted layout for iOS version > 13 ## More apps by Alber GmbH - [e-motion® M15](https://appshunter.io/ios/app/e-motion-m15/id919968203) - [e-fix® E35/E36](https://appshunter.io/ios/app/e-fix-e35e36/id1104274409) - [neodrives smartConnect](https://appshunter.io/ios/app/neodrives-smartconnect/id1107530255) - [e-pilot P15](https://appshunter.io/ios/app/e-pilot-p15/id1324071720) - [e-motion® M25](https://appshunter.io/ios/app/e-motion-m25/id1364933862) All apps by Alber GmbH: https://appshunter.io/developer/919890674 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*