# Twofold - AI Medical Scribe — user reviews > 12 indexed App Store user reviews of Twofold by Ravel Technological Solutions LTD, rated 4.82/5 from 49 ratings. - Source: https://appshunter.io/ios/app/twofold-ai-medical-scribe/id6741735473/reviews - App overview in markdown: https://appshunter.io/ios/app/twofold-ai-medical-scribe/id6741735473.md - Rating breakdown: 5★ 32 · 4★ 6 · 3★ 0 · 2★ 1 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — 5 star effort. 0-1 star reliability. *2025-09-17* This is a review of the iOS APP only and NOT Twofold as an overall product. FEATURE REQUEST: An (optional) audible alert should go off anytime it stops listening, pauses, or ends any session... no matter the reason. Without going into the backstory about why... a series of frustrations led me to buy an iPhone SE 3rd Gen for the sole purpose of it being the dedicated microphone in my office for all my sessions. The device has no other purpose, function, or apps. Twofold's front end (session data capture) has clearly been a very rough journey... and I get it - this is all new (and exciting!) agile developing tech. But when it becomes an operational component of one's business, tech glitches and bugs aren't just annoying... they're showstoppers. The app stops recording SO often for so many variable reasons, it's like playing whack a mole. Even when I set the screen lock time to "never", the "low battery alert" will end the session. To be clear... the dead battery doesn't end it, the mere alert did. Stability continues to improve with ongoing app updates, but it seems that setbacks are also frequent too. In general, the tasks of the app really seem to struggle on any Apple device. The app can handle one or two sessions OK, but a 3rd or 4th will almost always send the battery straight from 85% to 15%. One time I recall using "Low Power Mode" as a preventative measure, and I think the app just froze or crashed and then permanently paused that session which of course could not be accessed on any other device either. So many user stories... and so many sad and unexpected endings. Twofold is like an awesome Mercedes... but I suggest maybe a bit more dev focus on the key fob. Without that, I'll have to take a different car, or worse yet, go back to walking. I am rooting for you in hopes that you'll be able to iron out the kinks soon! **Developer response:** Thank you so much for taking the time to share this detailed feedback. We’re really sorry for the frustrations you’ve experienced with the iOS app - we know how important stability is when it’s part of your day-to-day work. We haven’t seen these specific issues come up for most users, but your experience matters deeply to us. We’d love to connect directly, learn more about what you’re seeing, and work with you to find a fix. If you’re open to it, please reach out so we can set up a quick call. We truly appreciate your patience and your thoughtful suggestions (the audible alert is a great idea!). Thanks for rooting for us, and we’re committed to ironing this out! ### 2/5 — Not quite there *2025-07-17, version 1.5.0* Nice interface, but it doesn’t seem to understand medical terminology very well. It misspells many medications, and gets basic medical phrases wrong. For example, it will say. “Patient is here four-yearly physical” instead of here for yearly physical. ### 4/5 — Has come a long way. Still has room to improve and grow. *2025-12-05* The reliability and stability of this app has come light years in recent months as have the platform’s continual additional of features. The app has limited functionality compared to desktop (i.e. treatment plan creation, general note administration, session transcription review, etc). Most importantly, the developer has been eager to listen and address issues noted in a previous poor review and continues to be responsive to feature requests. **Developer response:** Thank you so much for taking the time to share this detailed feedback. We’re really sorry for the frustrations you’ve experienced with the iOS app - we know how important stability is when it’s part of your day-to-day work. We haven’t seen these specific issues come up for most users, but your experience matters deeply to us. We’d love to connect directly, learn more about what you’re seeing, and work with you to find a fix. If you’re open to it, please reach out so we can set up a quick call. We truly appreciate your patience and your thoughtful suggestions (the audible alert is a great idea!). Thanks for rooting for us, and we’re committed to ironing this out! ### 5/5 — Licensed Professional Clinician *2026-05-14, version 2.6.0* This is the most stress free quick way to complete documentation! ### 5/5 — Efficient, Accurate, and Time-Saving Tool *2025-08-18, version 1.8.1* This app has significantly reduced my documentation time while improving note quality. The integration with EHR is seamless, and the AI-generated notes are accurate and reliable. An excellent tool for busy practices. ### 5/5 — Wonderful! *2025-08-18, version 1.8.1* Incredible piece of software - has completely transformed the way I transcribe and take patient notes, leaving me with much more time in my day. ### 5/5 — Nice app *2025-08-13, version 1.8.0* Very functional app with good UI ### 5/5 — So helpful! *2025-08-04, version 1.6.0* Really love this app! Super easy to use and always helpful whenever I need medical advice. ### 5/5 — Wow *2025-08-04, version 1.6.0* Wow amazing!!! ### 5/5 — Great tool for efficient practice *2025-08-03, version 1.6.0* Integrates nicely with my medical chart. Accurate transcription of patient encounters. Very easy and convenient to use. This has significantly reduced administrative burden of charting/documentation, allowing more time to focus on the patient. And equally as important, giving me more free time outside of work to focus on my own life and mitigate burnout. The end result is improved patient care and physician satisfaction - everyone ends up benefiting! ## Most praised reviews (2 highest-rated) ### 5/5 — Excellent App *2025-08-03, version 1.6.0* Saves time and was easy to use. ### 5/5 — Review *2025-07-31, version 1.6.0* The app is simple to register and very straightforward to use. The smart scribe accurately captures the conversation and present to the caretakers in a very clear manner. Overall a very great tool and has great potentials for improvement --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*