# TWS Service — Your Dealer Experience

> Dealer-customer connection for vehicle service contracts, warranties, and ownership programs. (iPhone/iPad app by TT of Flagler, Inc..)

- Source: https://appshunter.io/ios/app/tws-service/id1499394352 (this page in markdown: same URL + `.md`)
- Developer: [TT of Flagler, Inc.](https://appshunter.io/developer/1499394351)
- Category: Business, Lifestyle
- Price: Free
- Rating: 2.62/5 from 13 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 34 MB
- Languages: English, Spanish
- Released: 2020-02-21
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tws-service/id1499394352/reviews.md

## What is TWS Service?

Your Dealer Experience (YDE) is a simple, accessible and transparent connection to enhance the post vehicle sales connection between the dealer and their customer. In one unified app experience, customers can see and engage their purchased service contracts, warranties and other ownership enhancing programs (that were purchased with their vehicle) and explore new ways to protect their journey. The dealer’s service advisors have the same unified solution to support their customers when claim service is needed, removing the current multiple administrator analog service maze that diminishes a world class service moment. Customers will also stay connected with Dealer Messaging, to inspire welcome awareness of their dealer’s latest announcements, specials and events. Increasing loyalty and ownership satisfaction through each frictionless touch point...benefits everyone. It’s Your Dealer Experience in one app!

## Key features

- Manage service contracts
- View warranties
- Explore ownership programs
- Dealer support for claims
- Dealer messaging for announcements
- Enhance customer loyalty

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/tws-service/id1499394352/reviews.md

### 1/5 — App

*2026-07-31, version 4.66*

Thought I would try the App, what a disappointment. Scan VIN didn’t work and details of agreement, breakdown coverage was not available in the app.. Useless.. Earl Williams

### 1/5 — Why bother downloading?

*2026-05-12, version 4.65*

I don’t understand the point of this app. It would take me to my dealership website and I’d have to navigate through it using Safari.

### 1/5 — Worthless

*2026-01-02, version 4.65*

Go to pull up your warranty agreement and it will not let you view it. Even the files that it downloads from the app cannot be viewed. It’s crazy. It’s completely worth worthless. There is no way in using the app to find exactly what your coverages are.

### 1/5 — No details

*2024-12-31, version 4.62*

Under my agreement details it’s showing nothing when it should be showing what the contract agreement says. This app is incredibly useless! Why even advertise an app when you know it’s not going to show you squat? Not impressed at all!

### 1/5 — Car warranty

*2024-12-14, version 4.61*

Every one keeps telling me I don’t have the lifetime warranty. But I have it in contact when I bought the car. Plus payed for it in full Timothy

### 1/5 — Details of Service Contracts cant be seen anywhere

*2024-01-05, version 4.45*

I thought maybe this app would show the details.  It certainly isn’t on the 1 page service contract I signed with a check box referring to a plan in a brochure.  Brochure says not complete details see service contract. Shady!
Do better.

## Frequently asked questions about TWS Service

### What is TWS Service?

TWS Service is a business application designed to enhance the connection between car dealerships and their customers after a vehicle sale. It allows customers to manage their purchased service contracts and warranties, and provides dealers with a unified solution to support customers during service claims.

### Who is TWS Service for?

This application is intended for both vehicle owners who have purchased additional ownership programs like service contracts or warranties, and the dealerships that provide these services and support.

### What kind of ownership programs can I manage with TWS Service?

With TWS Service, you can view and engage with your purchased service contracts, warranties, and other ownership-enhancing programs that were acquired with your vehicle.

### How does TWS Service help dealers?

For dealers, TWS Service offers a unified solution for their service advisors to support customers when claim service is needed. This aims to remove the complexity of current analog service systems and improve the customer service experience.

### Does TWS Service have ads?

No, TWS Service does not contain advertisements. The application is free to download and use without any ad interruptions.

### What is the user rating for TWS Service?

TWS Service has a user rating of 2.9 stars based on 9 ratings. This indicates a mixed reception from its user base.

### How often is TWS Service updated?

The latest version of TWS Service is 4.65, and it was last updated on July 9, 2025. This suggests regular updates to improve functionality and address any issues.

### What devices support TWS Service?

TWS Service is available for iPhone, iPad, and iPod devices. It is designed to be accessible across various Apple mobile platforms.

## Version history (last 5 releases)

### 4.66 — 2026-05-29

v4.66 includes under the hood updates.

### 4.65 — 2025-07-09

v4.65 includes updates to the claim list statuses.

### 4.63 — 2025-04-12

Communication section updates.

### 4.62 — 2024-12-18

Under the hood updates.

### 4.61 — 2024-12-03

v4.61 includes Communication interface enhancements.

## Apps similar to TWS Service

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MyKaarma](https://appshunter.io/ios/app/mykaarma/id1095490436) | 1.8 (722) | Free | Business |
| [Dealerware](https://appshunter.io/ios/app/dealerware/id1168703299) | 2.7 (52) | Free | Business |
| [TSD DEALER](https://appshunter.io/ios/app/tsd-dealer/id1436219208) | 2.5 (111) | Free | Business |
| [Sunbeast](https://appshunter.io/ios/app/sunbeast/id1538400462) | 4.9 (801) | Free | Business |
| [RefiJet](https://appshunter.io/ios/app/refijet/id1624445019) | 2.5 (17) | Free | Business |
| [CSMT - Certified Service](https://appshunter.io/ios/app/csmt-certified-service/id665252466) | 4.6 (449) | Free | Business |

## Related topics

[tws service](https://appshunter.io/ios/topics/tws-service) · [total warranty services](https://appshunter.io/ios/topics/total-warranty-services) · [tws app](https://appshunter.io/ios/topics/tws-app) · [tws](https://appshunter.io/ios/topics/tws) · [kymco service vn](https://appshunter.io/ios/topics/kymco-service-vn) · [drakewell c2-service](https://appshunter.io/ios/topics/drakewell-c2-service) · [cams fm service requests](https://appshunter.io/ios/topics/cams-fm-service-requests) · [itworld service](https://appshunter.io/ios/topics/itworld-service) · [nural service lite](https://appshunter.io/ios/topics/nural-service-lite)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*