# TXU Energy — Energy For Everything

> Energy account management app for usage, billing, and service changes. (iPhone/iPad app by TXU Energy Retail Company LLC.)

- Source: https://appshunter.io/ios/app/txu-energy/id439791100 (this page in markdown: same URL + `.md`)
- Developer: [TXU Energy Retail Company LLC](https://appshunter.io/developer/439791103)
- Category: Business, Utilities
- Price: Free
- Rating: 2.50/5 from 1,446 App Store ratings · 279 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 44 MB
- Languages: American English
- Released: 2011-06-06
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/txu-energy/id439791100/reviews.md

## What is TXU Energy?

See your energy usage, pay your bill and manage your account with the TXU Energy app — anytime, anywhere.

Designed to help you:
  Easily see your energy usage and how weather affects it
  Know what to expect with your next bill with clear, easy-to-understand insights and forecast
  View and pay your bill quickly and securely
  Renew your plan in just a few taps
  Move and transfer service with ease when life changes

Getting started is simple. Visit txu.com/create to create your online account and sign in to the app.
Need help? Visit txu.com/help/support for account support or service questions.
View our Privacy Policy at txu.com/privacy.

## Key features

- View energy usage
- Check bills
- Make payments
- Renew plans
- Move service
- Touch/Face ID login

## What do users think of TXU Energy?

Overall sentiment: negative

**Pros**

- 🚀 Lightning-fast payments
- 👍 Convenient for checking usage
- 🔒 Secure login options

**Cons**

- 🐛 Constant login issues
- 🔍 Lack of account management features
- 🔍 Outdated app design
- 🐛 Frequent crashes and glitches

**Commonly reported bugs**

- Login screen freezes
- Inability to enter special characters in password
- PDF documents fail to load
- Incorrect bill estimates and usage tracking

**Most requested features**

- Ability to view payment history
- Improved navigation and user experience
- Notifications for bill due dates
- Dark mode option

## Recent user reviews (10 of 279)

All indexed reviews: https://appshunter.io/ios/app/txu-energy/id439791100/reviews.md

### 1/5 — App

*2026-08-21, version 4.2.25*

The App doesn’t work and doesn’t recognize password or username. I have to consistently go to the website.

### 5/5 — MMM

*2026-08-18, version 4.2.25*

We are very satisfied with this company never had an issue my bill is always lower then what I would pay with other companies .

### 1/5 — App barely works

*2026-08-17, version 4.2.25*

Please fix the app!!! It never works when you need it to and it it so glitchy.

### 1/5 — Awful

*2026-08-17, version 4.2.25*

Most frustrating app ever. It still hasn’t gotten any better.

### 1/5 — Horrible App

*2026-08-16, version 4.2.25*

The app is very slow and sometimes nonresponsive.  App has consistently closed just after trying to sign in.

### 1/5 — DETEST THIS AWFUL APP

*2026-08-15, version 4.2.25*

I HATE THIS APP. Why does it suck so bad? Beyond frustrating. It’s been years and I legitimately am thinking of switching companies just because of this.

### 1/5 — TXU customer

*2026-08-13, version 4.2.25*

The app is not user friendly. You cannot have an online chat and offers no help for elderly or SNAP/Medicare assistance

### 1/5 — Customer

*2026-08-13, version 4.2.25*

Extremely not user friendly trying to add payment method keeps going to the main page and opening area to input info

### 2/5 — No good

*2026-08-12, version 4.2.25*

No good to expensive n higher every month

### 1/5 — Doesn’t work

*2026-08-07, version 4.2.24*

Can’t create an account, seems buggy and not secure.

## Frequently asked questions about TXU Energy

### What can I do with the TXU Energy app?

The app allows you to quickly access your account to view your energy usage and bill at any time. You can also make payments, renew your plan, move your service to a new address, and see how weather impacts your usage.

### How do I sign in to the app?

You can sign in using Touch ID or Face ID for faster and easier access to your account. If you haven't already, you'll need to create an online account by visiting txu.com/create.

### Is the TXU Energy app free to use?

Yes, the TXU Energy app is free to download and use. There are no additional costs associated with managing your account through the app.

### What if I need help with the app or my account?

For assistance, you can visit txu.com/help/support for support resources. The website also provides information on the Privacy Policy at txu.com/privacy.

### Can I manage multiple services or move my service with the app?

The app allows you to manage your existing service, including renewing your plan or moving your service to a new address. It provides a streamlined process for these account changes.

## Version history (last 5 releases)

### 4.2.25 — 2026-08-08

Now you can refer friends to TXU Energy right from the app! Simply tap “Refer Your Friends” in the menu and share your unique link. For every friend who signs up using your link, you’ll earn a $50 bill credit.

### 4.2.24 — 2026-08-06

Now you can refer friends to TXU Energy right from the app! Simply tap “Refer Your Friends” in the menu and share your unique link. For every friend who signs up using your link, you’ll earn a $50 bill credit.

### 4.2.23 — 2026-07-29

Now you can refer friends to TXU Energy right from the app! Simply tap “Refer Your Friends” in the menu and share your unique link. For every friend who signs up using your link, you’ll earn a $50 bill credit.

### 4.2.22 — 2026-07-14

Now you can refer friends to TXU Energy right from the app! Simply tap “Refer Your Friends” in the menu and share your unique link. For every friend who signs up using your link, you’ll earn a $50 bill credit.

### 4.2.21 — 2026-05-26

This update includes behind-the-scenes improvements to help the TXU Energy app run more smoothly and reliably for a better overall experience.

We value your input, so please share your feedback with us through the developer email address provided in the store listing.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*