# Tyler Crew Mobile > Fire crew safety and preparedness app for New World Fire software users. (iPhone/iPad app by Tyler Technologies, Inc.) - Source: https://appshunter.io/ios/app/tyler-crew-mobile/id1247487486 (this page in markdown: same URL + `.md`) - Developer: [Tyler Technologies, Inc](https://appshunter.io/developer/723747024) - Category: Business, Productivity - Price: Free - Rating: 3.70/5 from 396 App Store ratings · 90 written reviews indexed - Age rating: 17+ - Requires: iOS 16.6 · 147 MB - Languages: American English - Released: 2017-11-29 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tyler-crew-mobile/id1247487486/reviews.md ## What is Tyler Crew Mobile? Fire crews stay safer and better prepared using Tyler Crew Mobile™ created specifically for licensed users of Tyler Technologies’ Fire software solutions. With intelligent, fire-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including: • Easy-to-read route to the call • Location of other responders and their estimated time of arrival • Instant access to building maps, preplans, hydrants and lists of known on-site chemicals • Access to building contact information including names and phone numbers • Real-time access to call details and incident narrative • Secure communications with dispatch and other responders • Immediate access to incident summary reports Tyler users empower themselves using Crew Mobile with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information. ## Key features - Intelligent fire-specific dispatching - Context-aware critical information - Easy-to-read route to calls - Responder location and ETA tracking - Instant access to building maps and preplans - Secure communications - Real-time call details and incident narrative ## What do users think of Tyler Crew Mobile? Overall sentiment: negative **Pros** - 🚀 Speeds up response times and reduces radio transmissions - 🗺️ Large turn-by-turn directions with distance information - 💬 Effective communication and messaging with dispatch - 📱 Improving over time with regular updates - ✅ Useful for managing unit status and availability **Cons** - 🐛 App crashes constantly and frequently - 🔌 Persistent connectivity and internet connection issues - 🔐 Frequent unexpected logouts - 🗺️ Poor mapping and routing quality - ❌ Unresponsive and frozen interface - ⚠️ Unreliable GPS causing incorrect auto-status changes - 🎨 Poor UI design with cluttered layout - 📵 False 'no internet connection' errors despite connectivity - 🔧 Inadequate technical support from vendor - ⏱️ Requires daily app restarts - 🔤 Text rendering issues with unreadable font sizes **Commonly reported bugs** - App freezes and becomes unresponsive - Login failures on multiple devices - Internet connection detection failures - GPS jumping and inaccurate location tracking - Auto-enroute triggering before crew reaches apparatus - Call narratives not populating, showing blank screens - App crashes after updates - Unit selection missing after latest update - Read-only mode preventing app functionality - Session timeouts without warning - Dispatch connection failures - Battery drains rapidly **Most requested features** - Apple CarPlay integration for vehicle displays - Background app functionality without keeping app open - Improved mapping and routing algorithms - Better UI/UX design with larger, clearer icons - Desktop/computer version of the application - Unit selection option during login - Improved notification system ## Recent user reviews (10 of 90) All indexed reviews: https://appshunter.io/ios/app/tyler-crew-mobile/id1247487486/reviews.md ### 5/5 — User Friendly *2026-08-20, version 2026.2.1* I enjoy using the app option more that the desktop version. Very easy to use map feature is quick to show where the incident is and how far away others are to your destination. ### 5/5 — Great Product *2026-08-12, version 2026.2.1* Great Product ### 2/5 — Difficult *2026-08-11, version 2026.2.1* The app is difficult to navigate and has poor interface. It does give basic information however it logs you out continually and can be difficult to get logged back in. ### 4/5 — Login problems *2026-08-02, version 2026.2.0* Always having issues logging in to one device or another ### 1/5 — MFA on IPhones *2026-07-30, version 2026.2.0* New update when trying to paste or copy the MFA into the boxes all the numbers go to the first box. Can’t log into crew force now ### 4/5 — bad *2026-07-13, version 2026.1.1* no like ### 4/5 — Battalion Chief *2026-05-23, version 2026.1.1* Useful ### 4/5 — CrewForce *2026-05-20, version 2026.1.1* Sometimes when looking up a call the entered narratives do not populate and causes a blank screen. Restating the app does not help. ### 4/5 — Poor technology *2026-05-08, version 2025.1* We have several issues with this app connecting with dispatch, and the internet. Most of the time the app is frozen and unresponsive, Will not properly connect. ### 1/5 — Terrible reliability *2026-05-06, version 2026.1* At least 80% of the time when I attempt to login into the app on an iPad, the software indicates that it does not have Internet connection when in reality the device has 100% Internet connection. The only way to overcome this problem seems to be to input information into a log and then ask the device to upload the logs. More often than not the device then miraculously has Internet connection. This program is absolutely useless in emergency situations. ## Frequently asked questions about Tyler Crew Mobile ### What does the CrewForce app do? CrewForce is designed to enhance the safety and preparedness of fire crews. It offers intelligent, fire-specific dispatching capabilities and provides context-aware critical information relevant to a user's role and location. This ensures mission-critical information is readily available. ### What are the key features of CrewForce? Key features include an easy-to-read route to calls, location and estimated time of arrival for other responders, instant access to building maps and preplans, contact information, real-time call details, secure communications with dispatch and responders, and immediate access to incident summary reports. ### Is CrewForce free to use? Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. It is specifically designed for licensed users of Tyler Technologies’ New World Fire software solutions. ### Who is the target audience for CrewForce? The app is intended for licensed users of Tyler Technologies’ New World Fire software solutions, which primarily includes fire crews and personnel involved in emergency response operations. ### How does CrewForce improve fire crew operations? By providing real-time, context-aware information such as responder locations, building maps, and incident details, the app helps fire crews stay safer and better prepared. It ensures they have the necessary information at their fingertips, reducing delays and improving operational efficiency. ## Version history (last 5 releases) ### 2026.2.1 — 2026-08-04 Fire Field Mobile has been renamed to Crew Mobile When more than 250 roadblocks exist, they are automatically filtered by proximity to improve route-solving performance A Scan Plate button was added to the Vehicle Search screen, allowing you to take a photo of a plate to populate the Plate Number and Plate State fields. A new Call Log tab has been added to the Call Details screen, displaying information from the Enterprise CAD call log. Benchmark times entered in Crew Mobile or Enterprise CAD now automatically synchronize with the call The Secondary Location screen has been enhanced to display a green checkmark for geo-verified locations. Routing will also attempt to route to non-geo-verified locations when a matching address is found through Esri Online. Create Call widget was updated to have a field to enter a qualifier for the call location Bugfix for MFA/TOTP UI screen entry ### 2026.2.0 — 2026-07-29 Fire Field Mobile has been renamed to Crew Mobile When more than 250 roadblocks exist, they are automatically filtered by proximity to improve route-solving performance A Scan Plate button was added to the Vehicle Search screen, allowing you to take a photo of a plate to populate the Plate Number and Plate State fields. A new Call Log tab has been added to the Call Details screen, displaying information from the Enterprise CAD call log. Benchmark times entered in Crew Mobile or Enterprise CAD now automatically synchronize with the call The Secondary Location screen has been enhanced to display a green checkmark for geo-verified locations. Routing will also attempt to route to non-geo-verified locations when a matching address is found through Esri Online. Create Call widget was updated to have a field to enter a qualifier for the call location ### 2026.1.1 — 2026-05-19 When upgraded to the 2025.2 version of Enterprise Mobile, if a user is inactivated in Enterprise Security, the user is automatically logged out of the app. The Streetside Widget was enhanced to save the map style option to the user’s roaming profile. ### 2026.1 — 2026-04-20 When upgraded to the 2025.2 version of Enterprise Mobile, if a user is inactivated in Enterprise Security, the user is automatically logged out of the app. The Streetside Widget was enhanced to save the map style option to the user’s roaming profile. ### 2025.4.4 — 2026-03-03 When upgraded to the 2025.2 version of Enterprise Mobile, users can now search for history on a location using the Location History Search. Users now have the ability to re-sync and register with CAD from the settings menu. Bug fix for silent disconnects preventing CAD updates ## Apps similar to Tyler Crew Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [FDIC International](https://appshunter.io/ios/app/fdic-international/id6738430765) | 5.0 (3) | Free | Business | | [Aladtec by TCP](https://appshunter.io/ios/app/aladtec-by-tcp/id6736937495) | 4.9 (1,068) | Free | Business | ## More apps by Tyler Technologies, Inc - [Fleetvision Work Orders](https://appshunter.io/ios/app/fleetvision-work-orders/id723747021) - [Tyler SIS Student 360](https://appshunter.io/ios/app/tyler-sis-student-360/id972117000) - [Versatrans My Stop](https://appshunter.io/ios/app/versatrans-my-stop/id977300092) - [Click2Report](https://appshunter.io/ios/app/click2report/id1003843187) - [Munis MyWork](https://appshunter.io/ios/app/munis-mywork/id1014497308) - [Incode Mobile Service Orders](https://appshunter.io/ios/app/incode-mobile-service-orders/id1046967890) All apps by Tyler Technologies, Inc: https://appshunter.io/developer/723747024 ## Related topics [exxon psms](https://appshunter.io/ios/topics/exxon-psms) · [tyler supervision](https://appshunter.io/ios/topics/tyler-supervision) · [tyler law enforcement field mobile](https://appshunter.io/ios/topics/tyler-law-enforcement-field-mobile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*