# Tyler Crew Mobile — user reviews > 90 indexed App Store user reviews of Tyler Crew Mobile by Tyler Technologies, Inc, rated 3.70/5 from 412 ratings. - Source: https://appshunter.io/ios/app/tyler-crew-mobile/id1247487486/reviews - App overview in markdown: https://appshunter.io/ios/app/tyler-crew-mobile/id1247487486.md - Rating breakdown: 5★ 203 · 4★ 73 · 3★ 34 · 2★ 25 · 1★ 77 ## What do users think of Tyler Crew Mobile? Overall sentiment: negative **Pros** - 🚀 Speeds up response times and reduces radio transmissions - 🗺️ Large turn-by-turn directions with distance information - 💬 Effective communication and messaging with dispatch - 📱 Improving over time with regular updates - ✅ Useful for managing unit status and availability **Cons** - 🐛 App crashes constantly and frequently - 🔌 Persistent connectivity and internet connection issues - 🔐 Frequent unexpected logouts - 🗺️ Poor mapping and routing quality - ❌ Unresponsive and frozen interface - ⚠️ Unreliable GPS causing incorrect auto-status changes - 🎨 Poor UI design with cluttered layout - 📵 False 'no internet connection' errors despite connectivity - 🔧 Inadequate technical support from vendor - ⏱️ Requires daily app restarts - 🔤 Text rendering issues with unreadable font sizes **Commonly reported bugs** - App freezes and becomes unresponsive - Login failures on multiple devices - Internet connection detection failures - GPS jumping and inaccurate location tracking - Auto-enroute triggering before crew reaches apparatus - Call narratives not populating, showing blank screens - App crashes after updates - Unit selection missing after latest update - Read-only mode preventing app functionality - Session timeouts without warning - Dispatch connection failures - Battery drains rapidly **Most requested features** - Apple CarPlay integration for vehicle displays - Background app functionality without keeping app open - Improved mapping and routing algorithms - Better UI/UX design with larger, clearer icons - Desktop/computer version of the application - Unit selection option during login - Improved notification system ## Newest reviews (13 of 90) ### 2/5 — Difficult *2026-08-11* The app is difficult to navigate and has poor interface. It does give basic information however it logs you out continually and can be difficult to get logged back in. ### 4/5 — Login problems *2026-08-02* Always having issues logging in to one device or another ### 4/5 — bad *2026-07-13, version 2026.1.1* no like ### 4/5 — Battalion Chief *2026-05-23, version 2026.1.1* Useful ### 4/5 — CrewForce *2026-05-20* Sometimes when looking up a call the entered narratives do not populate and causes a blank screen. Restating the app does not help. ### 4/5 — Poor technology *2026-05-08* We have several issues with this app connecting with dispatch, and the internet. Most of the time the app is frozen and unresponsive, Will not properly connect. ### 2/5 — Update issues *2026-05-02, version 2026.1* When logging in on iPad the unit dropdown does not fit the screen so not all units show up ### 4/5 — Asst chief *2026-02-05, version 2025.4.2* Good ### 4/5 — Poor technology *2026-02-03* We have several issues with this app connecting with dispatch, and the internet. Most of the time the app is frozen and unresponsive, Will not properly connect. ### 4/5 — Battalion Chief *2026-01-14, version 2025.4* Useful ### 2/5 — Poor directions *2025-12-05, version 2025.3* Mapping/directions are unusable ### 4/5 — Poor technology *2025-11-26* We have several issues with this app connecting with dispatch, and the internet. Most of the time the app is frozen and unresponsive, Will not properly connect. ### 2/5 — 2 stars for effort *2025-11-18* Had a web based CAD system before that was a lot better. The mapping is horrible, to many small areas to touch to get where you wanna go. Icons on map are too big and look like a kindergarten designed them, come on it’s 2025! ## Most critical reviews (10 lowest-rated) ### 1/5 — MFA on IPhones *2026-07-30, version 2026.2.0* New update when trying to paste or copy the MFA into the boxes all the numbers go to the first box. Can’t log into crew force now ### 1/5 — Terrible reliability *2026-05-06* At least 80% of the time when I attempt to login into the app on an iPad, the software indicates that it does not have Internet connection when in reality the device has 100% Internet connection. The only way to overcome this problem seems to be to input information into a log and then ask the device to upload the logs. More often than not the device then miraculously has Internet connection. This program is absolutely useless in emergency situations. ### 1/5 — Crew force *2026-04-22, version 2026.1* This is the most useless app on earth. I wish I had the ability to give it negative stars. ### 1/5 — Needs work *2026-02-03, version 2025.4.2* App needs restarted daily. Maps look like kindergarten coloring pages. Not user friendly at all. Layout is cluttered. Only using it because IT department likes it. ### 1/5 — No QA or QC *2026-01-22, version 2025.4* Who lets these updates roll out? Do devs not test their product? Bugs everywhere and it is getting worse. ### 1/5 — G *2026-01-13, version 2025.4* No notification ### 1/5 — Login problems *2025-11-20, version 2025.3* Always having issues logging in to one device or another ### 1/5 — Very poor tech support *2025-11-19, version 2025.3* For three months I have had a problem with the app dropping me in the middle of alarm responses and no one has been able to help at all, unacceptable ### 1/5 — Capt *2025-09-16, version 2025.2.1* Ridiculous ### 1/5 — Needs work *2025-09-05* App needs restarted daily. Maps look like kindergarten coloring pages. Not user friendly at all. Layout is cluttered. Only using it because IT department likes it. ## Most praised reviews (10 highest-rated) ### 5/5 — User Friendly *2026-08-20* I enjoy using the app option more that the desktop version. Very easy to use map feature is quick to show where the incident is and how far away others are to your destination. ### 5/5 — Great Product *2026-08-12, version 2026.2.1* Great Product ### 5/5 — I love it to cut down on radio transmissions *2026-01-14* The push to go available really speeds things up and saves air time. I like the large turn by turn directions with the distances too. ### 5/5 — Crew Force *2026-01-14, version 2025.4* Great ### 5/5 — Lt *2025-10-13, version 2025.2.3* Great ### 5/5 — App *2025-09-23, version 2025.2.2* Excellent ### 5/5 — Crew Force *2025-09-09, version 2025.2.1* Great ### 5/5 — App *2025-08-26, version 2025.2* Excellent ### 5/5 — App *2025-06-04, version 2025.1* Excellent ### 5/5 — Asst chief *2025-04-21, version 2024.11.4* Like it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*