# Tyler Shield Mobile

> Law enforcement app for Tyler Technologies New World users with intelligent dispatching. (iPhone/iPad app by Tyler Technologies, Inc.)

- Source: https://appshunter.io/ios/app/tyler-shield-mobile/id1309857455 (this page in markdown: same URL + `.md`)
- Developer: [Tyler Technologies, Inc](https://appshunter.io/developer/723747024)
- Category: Business, Productivity
- Price: Free
- Rating: 3.80/5 from 297 App Store ratings · 50 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.6 · 147 MB
- Languages: American English
- Released: 2018-12-12
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tyler-shield-mobile/id1309857455/reviews.md

## What is Tyler Shield Mobile?

Police crews stay safer and better prepared using Tyler Shield Mobil created specifically for licensed users of Tyler Technologies’ Law Enforcement software solutions.

With intelligent, law-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. 
This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including:
•	Easy-to-read route to the call
•	Location of other responders and their estimated time of arrival
•	Instant access to building maps, preplans, and tactical plans
•	Access to building contact information including names and phone numbers  
•	Real-time access to call details and incident narrative
•	Secure communications with dispatch and other responders
•	Immediate access to incident summary reports
•	Search functionality for persons and vehicles
Tyler users empower themselves using Shield Mobile with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.

## Key features

- Intelligent, law-specific dispatching
- Context-aware critical information
- Easy-to-read route to calls
- Responder location and ETA
- Instant access to building maps and plans
- Secure communications
- Real-time call details

## What do users think of Tyler Shield Mobile?

Overall sentiment: mixed

**Pros**

- 👍 Great app overall
- 👍 Works well
- 👍 Informative for supervisors
- 👍 Useful in the field
- 👍 Great for plain clothes/uniform
- 👍 Easy to use away from car
- 👍 Industry changing technology
- 👍 Meets agency needs

**Cons**

- 👎 Not user friendly
- 👎 Unreliable in rural areas
- 👎 Was not what was promised
- 👎 Functionality doesn't work
- 👎 App keeps failing
- 👎 Can't see call details
- 👎 Not intuitive
- 👎 Convoluted and hard to navigate
- 👎 Big issue with re-logging
- 👎 Connection issues
- 👎 Not good for large agencies
- 👎 Garbage app
- 👎 Text too small
- 👎 Location entry too small/bad
- 👎 Can't see call info/address/person
- 👎 Only shows call nature
- 👎 Lacks features
- 👎 Just so so for PD

**Commonly reported bugs**

- Date of birth incorrect
- Routing function incorrect
- Can't print
- Clipping to clipboard no longer works
- App re-logs and shows in service if not shut down
- Calls not updated
- Details not loading
- Buggy

**Most requested features**

- Wish it had CarPlay
- Connect to Apple CarPlay
- Support for CarPlay
- Add CarPlay capabilities
- Ability to view call details of other calls when on a ticket
- Fix issue with re-logging and showing in service
- Update in real-time without logging out
- Adjust status order
- Automatically remove secondary location when going back in service

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/tyler-shield-mobile/id1309857455/reviews.md

### 1/5 — It’s Tyler technologies

*2026-07-29*

App is just like every other product they have. Not user friendly and too many bugs

### 5/5 — Cpl

*2026-05-27, version 2026.1.1*

Great

### 1/5 — Not user friendly

*2026-05-21*

The list that gives you options of in and out of service, on scene, available, etc. is in an order that makes no sense and we as the user can’t adjust it. Frustrating when your attention is on something else and need to change your status. 
Also, when we go back in service it should automatically remove the location in the secondary location.

### 3/5 — Wish it had CarPlay

*2026-03-10*

The app is fine. There’s some idiosyncrasies that don’t let the date of birth be correct for some reason but all in all it’s an OK app. I really wish you would connect to Apple CarPlay so that it would give me some displays in the unmarked vehicle vehicles.

### 5/5 — Detective

*2026-01-29, version 2025.4.1*

Turner

### 5/5 — Capt

*2026-01-27, version 2025.4.1*

Great app

### 5/5 — Very good app

*2026-01-14*

This app works well and the different types of searches that can be conducted are great.

I am able to retrieve the information I need to do my job.

### 5/5 — Captain Aaron Moreno

*2025-12-10*

Great application
Able To view anywhere I am off or On Work time. 
Informative 
as a Cpt I can view critical incidents

### 3/5 — Chief

*2025-11-19, version 2025.3*

Ok

### 1/5 — Probably nice in an urban are- not where we are

*2025-10-05*

Very unreliable and I wish we hadn’t been forced into it based on a less rural county forcing us into it.  I would much rather go back to our antiquated system that consistently worked and had better support.

## Frequently asked questions about Tyler Shield Mobile

### What does ShieldForce do?

ShieldForce is designed to enhance the safety and preparedness of police crews. It offers intelligent, law-specific dispatching capabilities and context-aware information relevant to the user's role, location, and the time of day.

### What are the key features of ShieldForce?

Key features include easy-to-read routes to calls, location and estimated arrival times of other responders, instant access to building maps and tactical plans, contact information for buildings, real-time call details, secure communications, and immediate access to incident summary reports. It also includes search functionality for persons and vehicles.

### Is ShieldForce free to use?

Based on the provided information, the app is listed as free and does not have in-app purchases or ads. It is specifically designed for licensed users of Tyler Technologies' New World Law Enforcement software solutions.

### Who is the target audience for ShieldForce?

The app is specifically created for licensed users of Tyler Technologies’ New World™ Law Enforcement software solutions. This includes police officers and other law enforcement personnel who utilize this system.

### How does ShieldForce improve officer preparedness?

By providing mission-critical information at the moment it's needed, the app ensures officers are well-informed. Features like real-time call details, building maps, and responder locations help officers make informed decisions and respond more effectively and safely.

## Version history (last 5 releases)

### 2026.2.1 — 2026-08-04

Law Enforcement Field Mobile has been renamed to Shield Mobile
When more than 250 roadblocks exist, they are automatically filtered by proximity to improve route-solving performance
A Scan Plate button was added to the Vehicle Search screen, allowing you to take a photo of a plate to populate the Plate Number and Plate State fields.
You can run a NCIC search from the Person Search Results screen by swiping left on a search result and tapping the new Search NCIC button.
A new NCIC tab has been added to the Call Details screen, displaying NCIC search results associated with the CFS, including those from Enterprise CAD and Enterprise Mobile.
A new Call Log tab has been added to the Call Details screen, displaying information from the Enterprise CAD call log.
The Secondary Location screen has been enhanced to display a green checkmark for geo-verified locations. Routing will also attempt to route to non-geo-verified locations when a matching address is found through Esri Online.
Create Call widget was updated to have a field to enter a qualifier for the call location
Bugfix for MFA/TOTP login screen UI issue.

### 2026.2.0 — 2026-07-29

Law Enforcement Field Mobile has been renamed to Shield Mobile
When more than 250 roadblocks exist, they are automatically filtered by proximity to improve route-solving performance
A Scan Plate button was added to the Vehicle Search screen, allowing you to take a photo of a plate to populate the Plate Number and Plate State fields.
You can run a NCIC search from the Person Search Results screen by swiping left on a search result and tapping the new Search NCIC button.
A new NCIC tab has been added to the Call Details screen, displaying NCIC search results associated with the CFS, including those from Enterprise CAD and Enterprise Mobile.
A new Call Log tab has been added to the Call Details screen, displaying information from the Enterprise CAD call log.
The Secondary Location screen has been enhanced to display a green checkmark for geo-verified locations. Routing will also attempt to route to non-geo-verified locations when a matching address is found through Esri Online.
Create Call widget was updated to have a field to enter a qualifier for the call location

### 2026.1.1 — 2026-05-19

Refined the Data Archive integration to improve the clarity and usability of returned results.
When upgraded to the 2025.2 version of Enterprise Mobile, if a user is inactivated in Enterprise Security, the user is automatically logged out of the app.
The Streetside Widget was enhanced to save the map style option to the user’s roaming profile.

### 2026.1 — 2026-04-20

Refined the Data Archive integration to improve the clarity and usability of returned results.
When upgraded to the 2025.2 version of Enterprise Mobile, if a user is inactivated in Enterprise Security, the user is automatically logged out of the app.
The Streetside Widget was enhanced to save the map style option to the user’s roaming profile.

### 2025.4.4 — 2026-03-03

When upgraded to the 2025.2 version of Enterprise Mobile, users can now search for history on a location using the Location History Search.
Users now have the ability to re-sync and register with CAD from the settings menu.
Bug fix for silent disconnects preventing CAD updates

## Apps similar to Tyler Shield Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [KMS Mobile](https://appshunter.io/ios/app/kms-mobile/id1022190091) | 1.5 (139) | Free | Business |
| [MyAxon](https://appshunter.io/ios/app/myaxon/id1632272513) | 1.0 (1) | Free | Business |
| [Absolute Secure Access](https://appshunter.io/ios/app/absolute-secure-access/id896008986) | 4.0 (21) | Free | Business |
| [Flex Touch](https://appshunter.io/ios/app/flex-touch/id1097859807) | 2.2 (30) | Free | Business |

## More apps by Tyler Technologies, Inc

- [Fleetvision Work Orders](https://appshunter.io/ios/app/fleetvision-work-orders/id723747021)
- [Tyler SIS Student 360](https://appshunter.io/ios/app/tyler-sis-student-360/id972117000)
- [Versatrans My Stop](https://appshunter.io/ios/app/versatrans-my-stop/id977300092)
- [Click2Report](https://appshunter.io/ios/app/click2report/id1003843187)
- [Munis MyWork](https://appshunter.io/ios/app/munis-mywork/id1014497308)
- [Incode Mobile Service Orders](https://appshunter.io/ios/app/incode-mobile-service-orders/id1046967890)

All apps by Tyler Technologies, Inc: https://appshunter.io/developer/723747024

## Related topics

[shield force](https://appshunter.io/ios/topics/shield-force) · [tyler law enforcement field mobile](https://appshunter.io/ios/topics/tyler-law-enforcement-field-mobile) · [ironguys law enforcement ministries](https://appshunter.io/ios/topics/ironguys-law-enforcement-ministries) · [command central responder](https://appshunter.io/ios/topics/command-central-responder) · [patrol masters safelist](https://appshunter.io/ios/topics/patrol-masters-safelist) · [ylee](https://appshunter.io/ios/topics/ylee) · [tyler](https://appshunter.io/ios/topics/tyler)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*