# TymeBank — user reviews

> 67 indexed App Store user reviews of TymeBank by Tyme Bank Ltd, rated 3.37/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/tymebank/id1546033972/reviews
- App overview in markdown: https://appshunter.io/ios/app/tymebank/id1546033972.md
- Rating breakdown: 5★ 15 · 4★ 11 · 3★ 1 · 2★ 3 · 1★ 12

## Newest reviews (15 of 67)

### 3/5 — My POV

*2025-10-31, version 1.63.0*

The App is fast and easy to navigate through but it lacks critical features like deposit and withdrawal controls otherwise it is very easy to user friendly, it even allows users access without having Data, you just need to make sure that the mobile data is switched on

### 4/5 — Push notifications

*2025-10-20, version 1.63.0*

I really have a problem with the push messages, once one opens the app there is nowhere where you can read these messages. Can we not have an option inside the app( if you understand me) where we can go to read all the messages you send? Will appreciate it. Reason being that when you open the app the messages disappear

### 4/5 — Most easy-to-use banking app I’ve ever had

*2025-05-22, version 1.58.0*

You can earn a decent amount of interest on Goalsaves and withdraw however much you want without closing or emptying it. EFT is also easy to figure out and I love that I can instantly withdraw and deposit without having to wait a long time. Just wish there was an option to edit your personal and account info as I’ve had a legal name change and now will have to call Tyme Bank just to change it. Also easy to change card pin quickly.

### 2/5 — No provision for alternate verification, if you change your mobile

*2025-03-07, version 1.55.0*

This morning I attempted to login and the system wanted to send an OTP to a number I haven’t had since five years, but there’s no provision to use alternate verification channel such as email registered email

### 4/5 — iPhone version doesn’t allow removal of old beneficiaries

*2025-01-20, version 1.54.0*

Often, I pay/send money to someone once and only once. But these accumulate unless I log into the web version (online banking website) and delete from there. My snag right now is that my access stopped working there, so now I’m a bit stuck with a growing list of people I may never send money to again. This increases risk of sending money to the wrong person.

### 3/5 — Average

*2024-11-14, version 1.52.0*

I like the app. Not the best user interface. Not much you can do with the app. Its just "OK".

I would love if you guys implemented a better format of the bank statement. I cant use my tymebank bank statement to verify my address when registering for anything that requires proof of address. If possible i would love that on the next update. It would make life much more easier.

Also i dont get the use of an encrypted bank statement. I have to go through so many steps to remove it to do exactly what i explained on the above paragraph. Personally find no use of it. 

Overall experience:
1. Good security
2. Good for a simple individual who doesnt want any complicated user interface with alot of options

### 2/5 — Buggy

*2024-10-26, version 1.51.0*

The app frequently prompts the “oops! Something went wrong” message. It’s a very buggy app and can be frustrating to use

### 3/5 — 3 years and NO update

*2024-10-19, version 1.50.0*

I have recently opened a business account and noticed that after 3 years you still don’t have business account capabilities on the tyme bank app. In 3 years you could have even made a second business app for iPhone if getting both business and personal accounts on the existing app is too hard. Look into this. We have updates on the app every week but no progress.

### 2/5 — Request

*2024-09-20, version 1.49.0*

3 years ago there was a request from a client for IOS users but to this day no update has been made to accommodate us I struggle every single time I need to access my business account  i have to delete my app and download it on a different phone from mine, please heed to our request because we keep
 updating the app in hopes of seeing and/or finding something different.

### 4/5 — Goalsave

*2024-09-05, version 1.48.0*

I really Like the app and the feature you keep adding, Keep up the Great work. This is more or a request then a review. Can you guys please add scheduled payments and Scheduled transfers for goal safe, as that would cut out the manual transfers needed to place money into one’s goal save.

And apple pay you guys are behind, it’s a great app and a great bank.

### 3/5 — Beneficiary reference details

*2024-04-02, version 1.43.4*

The experience with the app can be frustrating at times due to minor issues. For instance, what’s the point of storing beneficiary details if the app removes the reference details. So to make an EFT payment that needs specific reference details you now have to go to the website because the details appear there or dig around and copy the reference you need😔

Would be nice if this issue is fixed. Only occurs on iOS

### 3/5 — hide our golasaves and allow access to business account via iphone

*2024-01-27, version 1.43.1*

I agree with two people who have written here. showing our goalsaves the moment you open the app is not a good idea😭. Please fix it so that we are able to access our business account on the app via iphone. Having to slways log into the desktop version is such an inconvenience.

### 1/5 — Unable to sign up

*2023-12-17, version 1.42.2*

Absolutely nothing online works in RSA. I’ve made multiple attempts at signing up and it just keeps saying my selfie is not good enough when it clearly is. Then proceeds to ask me security questions that have nothing to do with me and says I’ve answered incorrectly. Useless like everything else “online”

### 4/5 — Overall a good app

*2023-11-28, version 1.42.1*

I’ve been using this app for almost 3 years without any issues. Just that lately I have been trying to access the in-app notifications, and the icon only shows when I do not have mobile data. When I have data the icon doesn’t show and under “Move Money” the options that show are “Send Money” and “Payshap”, whereas the rest only show when I access the app and I do not have mobile data.

### 3/5 — Improvements

*2023-11-16, version 1.42.1*

The app is good, if the bank is meant to be totally digital you’d need an option to change your OTP from SMS to email? Or completely get rid of the need for OTP when doing in-app transactions. 

The issue of the OTP comes when you are outside of RSA and you operate on WiFi, you will never be able to Transact because OTP is sent to cellphone number. Good saver is having other bank accounts with other banks. Otherwise it is a nightmare.

## Most critical reviews (10 lowest-rated)

### 1/5 — Tymebank Business

*2025-10-19, version 1.63.0*

Apple app don’t have a business account option on the app for iphone and now internet banking is also not working anymore to reset online password so now I have no way to do payments from my business account via eft on my iphone or transfer to my personal account. I used to love my Tymebank account but it seems its not a priority for them to add business account to ios systems and now I can’t run my business or finances efficiently and they don’t respond just ignore my query

### 1/5 — Feedback on App Security vs. Features

*2025-09-24, version 1.62.0*

I’m concerned that the Time Bank app uses a lot of resources (e.g., over 250MB) for non-essential features like visual effects and the lotto function. Meanwhile, scammers are still managing to spoof official-looking messages and target users like my friend, whose account was almost compromised.

It’s clear that security should be a bigger focus than flashy effects. Please consider reducing the app’s resource load and investing more into fraud protection and user security, such as message verification, two-factor authentication, and scam education.

Thanks for your time.

### 1/5 — I can’t access my accounts

*2024-09-25, version 1.49.0*

I am so frustrated with this Tyme bank. I haven’t been able to access my account for over 2 months now. Through both the app and internet banking. The app just keeps loading for hours, while internet banking just shows white. Tyme bank said they are fixing the issue but there hasn’t been any changes. I country send the money in my account into the savings one, so I have lost on interests for 2 months now.

### 1/5 — From Good to Worse

*2024-09-18, version 1.48.0*

The new app version is absolutely HORRIBLE. Simply completing a task like playing the lottery or buying electricity is an absolute mess. One has to trial every tile to get to what they want to do. 
 1. Work on the layout. All banking apps almost follow the same layout and navigation. There is no use in trying to look different if you are going to add complication. 
 2. Why does removing a beneficiary seem like a board exam??? 
 3. Speak in plain English. Nobody cares if it’s send money or eft. It is a payment we want to do. You can easily have pay on the landing tiles instead of EFT. Then have pay to bank account as an option and pay to cellphone as another. 

 If you can’t get the basics right we will question if you are good enough to even manage our cents.

### 1/5 — Credit card details disappeared

*2024-08-17, version 1.46.0*

Honestly you guys are functioning like fly by night. I wake up one day and my credit card details are no longer there, I can’t pay it off and I can’t see how much I’m owing and I have received no communication whatsoever. I tried to call the customer care number but no one ever answers. This is honestly disappointing and I am this 👌🏾 close to closing this account I cannot deal with this level of inconsistency!

### 1/5 — Apart from the annoying abuse of notifications, good app and service

*2024-07-05, version 1.45.1*

You can opt out of promotional notifications but you'll still be reminded to play lotto TONIGHT! Or be notified to use their secure app! (Which I am using?! Don't notify me!) Or to save something somewhere. Ugh.

Oh yeah, they've removed SMS notifications so you're stuck with these garbage notifications if you want to still receive actual transaction notifications. 

So annoying. And from a banking app. Smh.

### 1/5 — Cluttered dashboard

*2024-07-01, version 1.45.0*

Currently, the dashboard feels quite busy, with a lot of elements and information presented simultaneously. This can be overwhelming and might detract from the user experience. I believe there are a couple of improvements that could greatly enhance usability:

	1.	Simplified Layout: Consider simplifying the dashboard to make it less cluttered. Highlighting the most critical features and information would improve clarity and usability.
	2.	Customization Options: Providing users with the ability to customize their dashboard layout would be extremely beneficial. Allowing us to arrange, hide, or prioritize different elements according to our preferences would create a more personalized and efficient user experience.

### 1/5 — Lack of Safety on the app

*2024-04-19, version 1.43.5*

The bank is great however for security reasons I think there should be an option to have your goal save and fixed deposit hidden. It makes it hard to open to the app in public without worrying about who might be watching.

Another thing, it would be much convenient if we were able to withdraw the amount we want from the goal save without having to withdraw everything everytime we need a small portion of the savings.

Lastly, with the fixed deposit do I really have to open a new one each time i want to fix money?

### 1/5 — Blocked account

*2023-12-22*

My account was blocked with my money inside for reasons I don't know. I submitted all the documents they requested and over 5 months, nothing has been done. Emails they don't reply and I keep getting on hold for calls. I regret using this bank

### 1/5 — We blocked your account because we recognised something specious

*2023-12-20, version 1.42.2*

After week two I have been getting the worst service from TymeBank I am new the bank it’s self but I found myself trapped with over 138k in my account all my savings I have literally spoken to every representative with different excuse even the team leader himself saying he will get back to me then nothing all of a sudden he has knocked off this is really disappointing from them honestly at this point I just need an exit it’s okay I don’t need to bank with this bank anymore

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing

*2025-12-11, version 1.65.0*

I’ve been with TymeBank for 5 years now, they’ve been updating everything that used to annoy me! Now the only thing left is Apple Pay capabilities, which unfortunately is still not available…

### 5/5 — Simple and effective

*2024-07-05, version 1.45.1*

This App is user friendly. You feel in control of your money. I just wish they could add a feature that allows you to name your fixed deposits just like your goal save.

### 5/5 — Too many Updates/ Slow updates

*2024-03-21, version 1.43.4*

It’s annoying to wanna use your app and have to update. They may be important according to you tech guys but I just wanna use my bank and pay my bills… otherwise it’s as annoying as those other banks.

### 5/5 — Favourite bank account

*2024-01-18, version 1.43.1*

By far my favourite bank account,would really appreciate if we given an option to fix for certain period without easily being able to unfix it

### 5/5 — Crashing

*2023-11-15, version 1.42.0*

I have been using this app for quite some time, yet today when I opened it after your recent update, it keeps crashing, i cant access my money and its really proving to be an inconvenience seeing as its been performing so well throughout. If theres a solution, please let me know.

### 5/5 — Impressed with the app

*2023-09-27, version 1.41.1*

TymeBank is a smaller player in the South African market but the app screams total professionalism and a bank that can be taken seriously - aesthetics matter, first impressions last. Well done to the team that came up with the app. (BankZero app was written by 5 year olds and the looks and feel screams SCAM). Well done TymeBank.

### 5/5 — PLEASE fix the app, brilliant otherwise

*2023-05-18, version 1.36.0*

Thank you for creating a fintech bank that doesn’t cannabalise you with fees and for being inclusionary (only fingerprints and ID needed to open account is genius)

please fix your app tho, it’s almost always stuck on loading and i always have to log in via a web browser

Everything else is spot on

### 5/5 — Excellent app, excellent bank (so far)

*2023-03-29, version 1.35.0*

I’ve been with TymeBank for about 2 years now and I have not had a single complaint. The app is Great and easy to use. 
Regular updates are not a problem to me because more often than not there’s something new they’ve added 👍🏽🔥

Thank you TymeBank

### 5/5 — Savings

*2023-02-17, version 1.34.0*

After you have a created a savings account, it doesn’t allow to release only the amount you require. It releases all the savings. Please create an opportunity to withdraw the amount you require.

### 5/5 — Savings Goal

*2022-11-09, version 1.29.0*

I would really appreciate if the money saved in the above subject could offer a request for portion of the money. Because every time I was to use some of the from savings goal I have to pay out whole amount, recreate a savings goal and add back whatever amount I had no intention of paying out. This is really time consuming and unnecessary 🙄🙄🙄

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
