# TYNGO Staff Order

> TYNGO Staff Order (iPhone/iPad app by HRS (Hospitality and Retail Systems) Ltd.)

- Source: https://appshunter.io/ios/app/tyngo-staff-order/id1584083131 (this page in markdown: same URL + `.md`)
- Developer: [HRS (Hospitality and Retail Systems) Ltd](https://appshunter.io/developer/1210738754)
- Category: Business, Food & Drink
- Price: Free
- Age rating: 4+
- Requires: iOS 15.5 · 77 MB
- Languages: American English
- Released: 2021-11-24
- Data updated: 2026-08-26
- User reviews in markdown: https://appshunter.io/ios/app/tyngo-staff-order/id1584083131/reviews.md

## What is TYNGO Staff Order?

The TYNGO Staff Order mobile application for Oracle MICROS Simphony POS provides your guests with the best possible service experience. Thanks to this app, your waiters can reduce their multi-step ordering process to just one – creating the order. Your service will become faster and your customers will be happier. Once the order has been created in the app, it is immediately sent to the kitchen. Offline capability allows to view open checks, create new checks and place new orders, which are processed to Simphony as soon as the server connection has been established again.  
TYNGO Staff Order waiters app works on iOS mobile phones as well as tablets. We offer a monthly subscription per concurrent user or device, as well as Bring Your Own Device flexibility (BYOD). The purchase of new H/W is an alternative.

Immediate Benefits

Fast order taking - It meets the needs of your waiting staff. Simple and clean interface that is very easy to use.
Less waiting time - As soon as the order has been placed it is sent to the kitchen to be fulfilled. Shorter waiting times, happier customers, greater throughput.
Labor cost savings - Waiters no longer need to visit the kitchen to ensure that an order is being processed, as a result, they can serve double the number of tables. Less labor means lower costs.
Shorter table turnover time - Fast orders and fast service ensures quicker table turn over.
 
Key Features

 - Fast and efficient table orders
 - Menu items with condiment options
 - Personal authorization and biometric sign-in
 - Multiple revenue center support
 - Easy switching between open checks for same table
 - Allows Check listing and taking new orders even when Wi-Fi connection is lost
 - Seamless synchronization with Simphony POS
 - Multi-language support
 
Usage Information

Guest Experience - Shorter wait times for guests and better interaction with staff 
Staff Experience - Waiter' works with high efficiency on an iOS based smartphone or from a tablet. It provides a better order taking experience which leads to happier guests.
Profitability - Faster service increases table turnover. Improved order accuracy leads to greater operational efficiency.


## Version history (last 5 releases)

### 1.26.7 — 2026-08-19

Version 1.26.7 brings performance, navigation, printing, and order-management improvements:
• Faster loading, table pickup, item lookup, and check handling
• Swipe right to return to the previous menu level
• Support for WiFi-connected Epson printers alongside Bluetooth
• Edit order items not yet sent to the kitchen: quantities, add-ons, special instructions
• Room indicator and guest details on reservation-linked checks
• Stability, payment, search, discount, and printing fixes

### 1.26.1 — 2026-01-28

Highlights: 
Guest-Facing Room Posting Flow
A new guest-facing room posting flow lets guests review their bill, add a tip, and sign directly on the device.
 
Flexible Tender Amount Formatting
You can now customize decimals, currency position, and separator symbols to match local formatting standards.
 
Performance Improvements
Faster load times and optimizations throughout the app deliver a smoother experience.
 
Bug Fixes
Various fixes to ensure better stability and reliability.

### 1.25.6 — 2025-06-24

New login method: A new setting in the configuration will allow to switch from the Waiter PIN login method to TYNGO SSO login method.
Multi Factor Authentication: The SSO login method comes in combination with MFA. Every user of a property that has SSO login active, must register for MFA.
Zero amount postings: With the new version, it will be possible to enable or disable zero amount postings.
Manual discounts: We have enhanced the manual discounts feature and can now display more than 20 Simphony discounts in Staff Order with the new version.
UI changes: We have complete several UI enhancements in our application.
Bug fixes

### 1.25.2 — 2025-03-12

Improved Room Postings: Serving periods are now accurately fetched, processed, and submitted to Opera PMS.
Enhanced Menu Handling: Effectivity Groups are now supported for better menu management.
New SLU Filtering Option: A new setting allows filtering specific SLUs to prevent them from appearing in the app.
Manual Discounts: Staff can now apply up to 20 manual discounts directly via Staff Order.
Faster Menu Item Processing: Optimized posting process for improved speed and efficiency.
UI Enhancements: Enjoy a more refined user experience.
Bug Fixes: We’ve resolved various issues to ensure better stability.

### 1.24.12 — 2025-01-02

Improved logging and problem detection

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All apps by HRS (Hospitality and Retail Systems) Ltd: https://appshunter.io/developer/1210738754

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*