# Tyro — user reviews

> 57 indexed App Store user reviews of Tyro by Tyro Payments, rated 4.71/5 from 7,220 ratings.

- Source: https://appshunter.io/ios/app/tyro/id981337478/reviews
- App overview in markdown: https://appshunter.io/ios/app/tyro/id981337478.md

## Newest reviews (10 of 57)

### 2/5 — Tyro FAQs are outdated

*2025-10-31, version 9.0.0*

I am unable to enable flexible settlement on the tyro app. The FAQ is old and the setting does not exist on the tyro app.

### 3/5 — Labelling lost my sale

*2025-09-07, version 8.7.0*

When customers tap to make payment the screen notification says 'done' when it should say processing which as the payment is not done it still needs to authorise. The customer left with my product before payment was declined. Poor UX 101.

### 2/5 — Fees

*2025-03-03, version 8.4.0*

I got charged transaction fees as they promoted no monthly or transaction fees, I want to cancel it

### 5/5 — Read on….

*2024-05-01, version 7.4.0*

It’s just absobloodylutely fantastic!! We now use Tyro for a majority of our transactions and have it linked to our tyro back account and the boss uses the tyro BYO App on his iPhone so when he is on a job out of the work shop he could take a wifi eftpos machine with him which we have to have wifi signal for out he uses his phone which the fees might I add are lower than the standard eft fees. It’s also all linked to our WordPress Site which is hosted by Woo Commerce. It just works! We love it. Go Tyro! We have had Square and Stripe as well and were scammed by both of them. We spoke to Tyro about this before signing and they said that would never happen with them. So far that has NOT been a lie!.

### 5/5 — Rainas Trading Pty Ltd

*2024-03-29, version 7.3.0*

Great Service Tick All the boxes 
Thank You TYRO

### 1/5 — I am not happy

*2024-02-18, version 7.2.1*

Not organised and very hard to use it. You guys made it complicated. I have transferred funds still hasn’t gone thru yet it’s been 3 days

### 5/5 — Easy to use

*2024-01-03, version 7.0.1*

Super easy to use, no issues!

### 5/5 — Not happy

*2023-11-29, version 7.0.0*

I have notified you about this problem twice and with no response 
Ever since update threw the app I can’t get the tyro quick login to work

### 2/5 — Setting up is a major pain

*2023-10-20, version 6.6.3*

If it wasn’t for the set up process, this would be a great app. You’ve lost me with the process. Both my partner and I decided to switch to another app halfway through the process.

### 5/5 — Unbelievable!👎

*2023-09-07, version 6.5.1*

Very poor customer service!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Why not settled

*2026-03-06, version 10.1.0*

No settlement

### 1/5 — Settlement is not correct amount!

*2026-02-20, version 10.1.0*

Manually settled 3 invoices yesterday and funds to account are hundreds of dollars short! Not near any of the three invoices that were settled! This I company is dodgy! Think we will jump onto stripe!

### 1/5 — What you should know

*2026-02-09, version 10.0.1*

The frustration I have with tyro is they don’t settle until after 10.00pm on the same day which means you can’t transfer funds out until the next day.  It takes too long to transfer and there is no transfer on the weekends if you need operating cash flow

### 1/5 — Can’t view monthly statement

*2025-10-12, version 9.0.0*

Can’t view monthly statement on app

### 1/5 — Rubbish

*2025-01-06, version 8.2.1*

Typical Tyro. Great design and UI, everything looks tip-top and smooth. Then you open the app and all you get is last 7 days transactions and 3 pages of ads to sign up for more accounts.  
Great work team! Nice to see your profits going to good use. ‘Clap clap’

### 1/5 — Not Happy Jan!

*2024-08-21, version 7.7.0*

Had an random error today with our Tyro eftpos machine, tampered state..?
Rang Tyro, response, the machine might have been bumped when delivered and just a matter of time till it broke down.? It’s been working fine for the last 18 months..
Then told, the eftpos terminal is not good, they will send a replacement, should be there by Monday.. this was at 3pm on Wednesday..?  90% of our customers use EFT, not good enough! Not our fault, we spend about $2,000 a month on monthly and merchant fees, we are now preparing for a weekend without a EFT terminal.. 
We run a golf course with 300+ customers a day, good luck, hopefully they have cash eh!!
Surely if this happens on a Wednesday you can have a new terminal to us before the weekend!
No happy Jan!!!

### 1/5 — Worst ever eftpos company

*2024-07-24, version 7.6.0*

They are just like thieves. Do not deal with these guys.

### 1/5 — Login

*2024-07-13, version 7.6.0*

Login used to be simple with the ability to use a 4 digit code now I need to enter my email
And password every time

### 1/5 — Not helpful

*2024-05-01, version 7.4.0*

Not helpful I’ve switched over to surcharging and I still got charged

### 1/5 — No support for businesses

*2024-02-20, version 7.2.1*

Been with them for 6 years and have multiple issues except their technical troubleshooting is on point.

## Most praised reviews (10 highest-rated)

### 5/5 — Simply wonderful

*2026-06-11, version 11.0.7*

Love Tyro, so easy to use. Thank you

### 5/5 — Good

*2026-05-03, version 11.0.1*

Very good services

### 5/5 — Happy customer

*2025-12-30, version 10.0.0*

We find tyro a great asset for our business , easy to use and information at your fingertips to help making quick decisions

### 5/5 — Ease of use

*2025-07-10, version 8.6.0*

Love it

### 5/5 — Tyro for Medical professionals

*2025-05-31, version 8.5.0*

Excellent service

### 5/5 — TYRO Made all Easy

*2025-04-22, version 8.5.0*

Joined Tyro just 2 months back when I started my new business. It’s made life easy. My daily EFTPOs my business banking all simplified and excellent.

### 5/5 — Tyro

*2025-01-24, version 8.2.2*

Do a review with positive and negative feedback and they listen. They contacted me and resolved my issues. That is great customer service!!

### 5/5 — Ef

*2025-01-02, version 8.2.1*

Too fast,
Easy to use

### 5/5 — Tap and go

*2024-05-25, version 7.4.0*

Great very handy at market stalls

### 5/5 — Terrible service

*2024-05-17, version 7.4.0*

I bought a device in October 2023, signed up with all our company’s documents and submitted in November. It is now May 2024 and they STILL haven’t approved our sign-up. I have rung them 3-4 times and was told to wait each time. Ridiculous!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
