# Tzumi Smart Home — user reviews

> 136 indexed App Store user reviews of Tzumi Smart Home by Tzumi Electronics LLC., rated 4.70/5 from 7,230 ratings.

- Source: https://appshunter.io/ios/app/tzumi-smart-home/id1521857069/reviews
- App overview in markdown: https://appshunter.io/ios/app/tzumi-smart-home/id1521857069.md
- Rating breakdown: 5★ 5,963 · 4★ 784 · 3★ 245 · 2★ 67 · 1★ 170

## What do users think of Tzumi Smart Home?

Overall sentiment: neutral

**Pros**

- 👍 Decent app
- 💡 Customizable light sequences
- 🚀 Great value
- 🚀 Powerful vacuum performance
- 👍 Convenient features

**Cons**

- 🐛 Notifications glitch
- 🐛 Alexa integration issues
- 🐛 Unreliable connectivity
- 🐛 Ads disrupt user experience
- 🐛 Scheduling problems
- 🐛 Mapping and navigation issues
- 🔋 Battery life concerns

**Commonly reported bugs**

- Login/pairing issues
- Unexpected device behavior
- Mapping and navigation problems

**Most requested features**

- Dark mode option
- Default color setting for LED strips
- Improved app usability and stability

## Newest reviews (15 of 136)

### 3/5 — Good, but malfunctioned..

*2026-04-27, version 1.1.1*

This was a great LED lightbulb I could use and I loved it, it worked and I liked how you could schedule when to turn it off and on at a certain time, great.  But for some reason my lightbulb sometimes starts to flicker rapidly and I cannot turn it off or off, and it then goes offline, I do not know if it died or malfunctioned but it was really annoying and could’ve caused a danger to people with epilepsy as it couldn’t be controlled for you had to manually unscrew the lightbulb out. It is currently still not working so I’m trying to figure out what happened or how to fix it.

### 2/5 — Doesn’t reset

*2026-04-25, version 1.1.1*

The only thing the app does right is the cleaning area, cleaning time and residual energy the map of thus cleaning from a year ago never resets itself. It just has the same area cleaned and never starts a new map of the cleaning being done. I have logged out and everything and that doesn’t work either and there is no way to delete the map. I’ve even cleared the cachet. Nothing works. Not even removing and re-downloading the app.

### 4/5 — Good but…

*2026-04-08, version 1.1.1*

It’s nice, I got two lights hooked to this but I wish they had a dark mode for this app instead of the blaring white. Not fun to see when waking up in the morning, lol.

### 3/5 — KEEPS CRASHING

*2026-01-25, version 1.1.1*

i think for the price of the led lights not enough length and every-time i want to change colour, brightness etc. It crashes my phone (Iphone 12 by the way) TOTALLY NOT WORTH IT

### 3/5 — Ionic

*2025-11-22, version 1.1.1*

I like it it help out a lot  just I wish had lay program because I just want it to do my kitchen living room and hallway I have to close the rest of my doors to keep it out because it will vacuum up stocks toys then shuts off an beats til removes the object and to loud  it can be quieter

### 1/5 — Vacuum

*2025-06-14, version 1.1.1*

Vac was great for a while even tho it had a few flaws here and there..but the mapping system is terrible have always had issues with it but now it won’t work correctly at all anymore. Have tried resetting and remapping but it won’t even remap correctly. Very disappointing because it was a handy little device.

### 1/5 — 1star for now

*2025-02-19, version 1.0.9*

I’m having trouble connecting to the app  the hotspot it’s giving me  doesn’t have an internet connection and it isn’t connecting to the device load up like 98 percent and then says it can’t find the device

### 4/5 — Notifications glitch

*2025-01-08, version 1.0.9*

When my unit is finished charging, I will get dozens of notifications until I just turn my notifications off. I’m running on an iPhone. Other than that it does its job!

### 3/5 — Alexa integration tips for lights

*2024-10-24*

This app has a lot of nice functionality but can be very confusing to set up due to the variety of places settings for devices/networks/groups live in the app.  I’m going to focus this “review” on Alexa integration tips for lights as this seems to be a common issue and many people complain that it appears to not work at all (but does with the right setup).

First, I’m using this app with an “Aurora” branded light bar, light strip, and bulb. It appears there are many generic brands that are the same and use Tzumi Smarthome.

After adding the devices and linking to Alexa through the Tzumi Smarthome Alexa “Skill”, the light bar and strip are not controllable through Alexa commands without further work.  To make these functional, in the Smarthome app you need to add custom scenes for individual lights or light groups.  Then you need to set up automation.  

From the automation tab, click “add schedule” then “Lauch Tap Tap To Run”. Add task “control single device”. Pick the device or group and action or scene. Now give that scene a name - for example “Nightlight”. This scene will be added to Alexa. Now you can say “Alexa turn on  Nightlight”. If you add another scene for “All Off” you would say “Alexa turn on All Off”. So for every command you want to be able to say to Alexa you need to set up an individual “tap to run automation”.  Note that these automations can also be added to Siri and as shortcut buttons on your phone.

### 1/5 — Cannot add vacuum

*2024-08-21, version 1.0.9*

The app updated and I got logged out. I can’t get logged in and can’t control my vacuum now. I can’t get it to work.

### 1/5 — Bad doesn’t connect to my device.

*2024-08-01, version 1.0.9*

I tried for a half and hour to get the lightbulbs for this to work. Every single time it’s would take around 2 minutes to download the bulb and every time, said there was an issue. Do not buy or use.

### 1/5 — Waste of time

*2024-07-08, version 1.0.9*

After multiple attempts, never was able to link app to vacuum.

### 4/5 — Please make a dark mode for this app

*2024-06-25, version 1.0.9*

Trying to turn on the light at night is annoying for this reason

### 1/5 — Scheduling and random turn on

*2024-04-10, version 1.0.9*

I’m not sure if I’m doing it wrong but the in app scheduling for led strips to turn on and off doesn’t save anything or work and the led strip has been randomly turning itself on at midnight, contacted customer service last month and nothing has changed

### 1/5 — Terrible

*2024-02-16, version 1.0.7*

This app does not work. I tried probably close to 50 times to connect my vacuum but it times out before it loads.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not doing what it’s supposed to

*2026-08-08, version 1.1.1*

I bought this scale specifically so that it could calculate all my metrics. I get on it at least ten times and it still isnt reading anything other than weight! I actually cried because I spent like 21 dollars on this just for it to not work. Im going to return it if it doesn’t work soon.

### 1/5 — Not as advertised

*2026-06-05, version 1.1.1*

The app will reset all your progress and I bought the smart scale, which should give you all your body comp data. It only gives me my weight it’s not worth it.

### 1/5 — Needs updating

*2026-04-08, version 1.1.1*

I bought the smart scale and it definitely needs to be updated. I’m 6ft and it says i should weigh 138 lbs. That is disgustingly low. I would look sick if i aimed to weigh that. This scale would definitely screw with people with body image issues and it claiming they were overweight or should lose weight to hit some low number that they are recommending. Very outdated and would not recommend using any features minus the weight feature

### 1/5 — App doesn’t work

*2026-03-10, version 1.1.1*

Bought the FitRX scale, and even though it says my device is connected, it doesn’t actually work with the scale. It does nothing. It won’t load my weight, it won’t do or save anything.

### 1/5 — Livid!!

*2026-02-27, version 1.1.1*

This app charged me 29.95 with out even notifying me!! What a scam!!! I want my money back!

### 1/5 — Fitrx

*2026-02-07, version 1.1.1*

Smart scale app did not work at all. Going to return it to walmart

### 1/5 — RoboVac V4 is Terrible

*2025-11-25, version 1.1.1*

When you go look at the map there is absolutely no way to tell what the unit’s heading is. Even if it’s not equipped with some sort of magnetometer it should be able to meter back out where it probably is, or else what point is the ‘Manual’ mode for if it gets stuck and you actually understand what it’s likely stuck on?

Furthermore, whenever it’s in the middle of cleaning and I want it to return to its dock instead of continuing… its position stops updating on the map, so I have no clue what it’s doing, and have to watch helplessly as, for all I know, it’s running around randomly, even though it SUPPOSEDLY knows where it started from (spoiler alert: AT THE DOCK) and runs it’s battery all the way down, instead of using what it knows to get home.

### 1/5 — Bad don’t buy

*2025-10-27, version 1.1.1*

The lights WILL NOT WORK don’t buy the lights.Will not pair and won’t connect to the internet.Customer service will not work.

### 1/5 — Honestly annoying to deal with.

*2025-09-12, version 1.1.1*

I am always having to reconnect them every few days for no apparent reason. And when I try to connect them, they just refuse to. It takes me multiple attempts to get the lightbulbs to stop flashing and actually connect properly. Maybe I’m doing something wrong, but it’s honestly grown quite annoying.

### 1/5 — Sketchy

*2025-08-01, version 1.1.1*

Jesus Christ how much access to information and steps do you need to hook up a stupid set of lights. Ridiculous. Worst app I’ve ever seen in my life

## Most praised reviews (10 highest-rated)

### 5/5 — New life for my Namo smart plug

*2026-06-22, version 1.1.1*

They removed the app from the App Store, but this app works to control the plugs, Tzumi makes them.

I now have this hooked up to ConnectLife through my Google Home app so that I can turn on my second air conditioner remotely

Thanks for giving new life to my Namo smart plug!

### 5/5 — Me

*2026-03-28, version 1.1.1*

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

### 5/5 — Love Mine!!

*2026-01-16, version 1.1.1*

Works great….a real help to me!!

### 5/5 — Colorstrip led lights

*2024-09-21, version 1.0.9*

Donwloaded the apps and followed instruction. It worked out just right on my phone. Colors were great on back of my 65 inch Sony TV with a charcoal colored wall.

### 5/5 — I Love Harry!

*2024-03-20, version 1.0.9*

I have a long hair dog. Live on a farm with a much traveled gravel road and acres of corn and beans all around the house. My Vac we named Harry really has done a great job of keeping up with all the dirt dust that gets tracked in. Thank you for a good product!

### 5/5 — Decent app

*2023-12-29, version 1.0.7*

Good app but to many ads

### 5/5 — Great value

*2023-12-18, version 1.0.7*

Works great.  Just make sure you keep clean of hair

### 5/5 — Works great

*2023-12-08, version 1.0.7*

Love all the choices of settings!

### 5/5 — led lights

*2023-03-20, version 1.0.7*

best quality

### 5/5 — Love it

*2023-03-16, version 1.0.7*

Love it

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
